London, E1 6JJ,
United Kingdom
The Smoking Goat Restaurant Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by The Smoking Goat Restaurant and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 The Smoking Goat Restaurant employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Smoking Goat Restaurant has purchased the following applications: Qudini for Customer Experience in 2016, GoDaddy for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Smoking Goat Restaurant is running and its propensity to invest more and deepen its relationship with Qudini , Oracle , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Smoking Goat Restaurant revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Smoking Goat Restaurant intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Qudini | Legacy | Qudini | Customer Experience | CRM | n/a | 2016 | 2016 |
In 2016 The Smoking Goat Restaurant implemented Qudini to manage Customer Experience at its single site in the United Kingdom. The implementation was positioned alongside ResDiary and Roundcube to address booking and review enquiries, reflecting a compact operations footprint for a 50 person restaurant business.
The deployment of Qudini focused on guest flow and booking orchestration, using the application to codify reservation rules, manage appointment scheduling and run front of house queuing and seating workflows. Qudini configuration emphasized staff-facing reservation boards, customer touchpoint workflows for walk in and prebooked guests, and notification rules to align hosts and floor teams with incoming bookings.
Integrations were explicitly established between Qudini and ResDiary to synchronize booking information, and Roundcube was used to route and manage review and email enquiries into the service workflow. Operational coverage was centered on the reservations and front of house teams, with governance implemented through documented booking policies, defined ownership for review management and a targeted staff rollout to embed the Qudini driven processes.
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Marketing Analytics | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
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