The Urban Institute
2100 M Street NW,
Washington, 20037, DC,
United States
Washington, 20037, DC,
United States
1 202-833-7200
Professional Services
The Urban Institute Technographics
The Urban Institute Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Urban Institute and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 The Urban Institute employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Urban Institute has purchased the following applications: Microsoft Power BI for Analytics and BI in 2014, Microsoft 365 for Collaboration in 2021, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Urban Institute is running and its propensity to invest more and deepen its relationship with Microsoft , DocuSign , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Urban Institute revenues, which have grown to $94.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Urban Institute intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Urban Institute Tech Stack and Enterprise Applications
The Urban Institute Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2014 | 2018 |
In 2014 The Urban Institute implemented Microsoft Power BI as part of its Analytics and BI portfolio. The deployment was executed against a heterogeneous data platform that included Redgate, JIRA, ColdFusion, MySQL, Windows Server 2003 through 2016, Oracle Linux, MS SQL Server 2008/2008 R2/2012/2016 Enterprise Edition, SSRS, SSIS, VMware and AWS.
Implementation work centered on enterprise reporting, data modeling and ETL consolidation, with Microsoft Power BI used for self-service visualization and dashboarding. The team developed OLAP cubes, facts and dimensions and used Multi Dimensional Expression MDX to access aggregated views, while SSIS and Talend Open Studio were implemented for ETL, transformations and package orchestration. SSRS reports with cascading parameters and chart types such as bar, pie, line and column were maintained alongside Power BI reports for cross-consumption of enterprise and ad hoc analyses.
Integration points included linked servers for SQL, Oracle and MySQL databases, importing and exporting databases to Amazon RDS, and tight operational coupling with SQL Server utilities such as SQL Agent, SQL Alerts, SQL Jobs and SQL Mail for scheduled execution and monitoring. Database management practices applied Redgate SQL Data Compare for post-migration validation, DBCC maintenance commands for consistency checks, fail-over clustering on SQL Server 2012/2016 for availability, and SQL Server patching workflows in clustered environments.
Governance and operational controls emphasized ETL design practices, parameterized SSIS packages using environment variables, logging of package events into SQL Server and proactive monitoring to avoid deadlock and blocking in high transactional environments. Project-level advisory included briefing senior management on data and database management issues, and the combined SSRS and Microsoft Power BI reporting capability produced user-friendly visualizations that had a major impact on business decision making.
|
The Urban Institute Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, The Urban Institute implemented Microsoft 365 for Collaboration. Microsoft 365 is used on the organization website and to provision core collaboration services that support knowledge work and internal communication across the institution.
The Microsoft 365 deployment centers on standard Collaboration capabilities, including Exchange Online for email, SharePoint Online for document management, OneDrive for individual file storage, Microsoft Teams for chat and meetings, and Office applications for productivity. Microsoft 365 is explicitly present on the public site, and the implementation narrative emphasizes content collaboration, communication workflows, and cloud-hosted productivity tooling.
Governance and operational management align with tenant-based administration, role based access controls, identity and access management through Azure Active Directory, and native data governance controls such as retention and data loss prevention available in Microsoft 365. The Urban Institute Microsoft 365 Collaboration implementation therefore aligns IT administration, collaboration tooling, and information governance to support business functions in research, communications, and administrative operations.
|
The Urban Institute Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, The Urban Institute deployed DocuSign eSignature as a Digital Signing solution on its public website to enable electronic execution of client facing agreements and data collection forms. The implementation emphasizes embedded signing flows on web pages, capture of executed documents as PDF, and retention of DocuSign audit trails to support signature verification and recordkeeping.
DocuSign eSignature was configured to manage signature workflows, recipient routing, and authentication controls, and it is used to support research administration, contracting, and external engagement processes. Integrations are implemented via website embedding and form postback patterns that deliver completed documents to requesters and internal document stores while preserving transaction records inside DocuSign eSignature. Governance was instituted through standardized signing templates, role based access to envelope management, and reliance on DocuSign audit logs for retention and verification workflows.
|
The Urban Institute CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Donor and Fundraising Management | CRM |
|
2006 | 2006 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
The Urban Institute ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
The Urban Institute PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
The Urban Institute IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at The Urban Institute
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by The Urban Institute Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Urban Institute IT executives and key decision makers. This section highlights The Urban Institute's latest recorded technology evaluations, including JAMIS Prime ERP for ERP Financial on 2025-10-27. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Urban Institute digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD The Urban Institute Technographics
The Urban Institute is a Professional Services organization based in United States,
with around 500 employees and annual revenues of $94.0 million.
The Urban Institute operates a diverse technology stack with applications such as
Microsoft Power BI, Microsoft 365 and DocuSign eSignature,
covering areas like Analytics and BI, Collaboration and Digital Signing.
The Urban Institute has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and DocuSign.
The Urban Institute recently adopted applications including
Microsoft 365 in 2021, DocuSign eSignature in 2021 and Hotjar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Urban Institute’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Urban Institute’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Urban Institute technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.