The Valley Health System
2075 East Flamingo Road,
Las Vegas, 89119, NV,
United States
Las Vegas, 89119, NV,
United States
1 702-388-4888
Healthcare
The Valley Health System Technographics
The Valley Health System Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Valley Health System and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6500 The Valley Health System employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Valley Health System has purchased the following applications: UKG Workforce Central Payroll (ex Kronos Workforce Payroll) for Payroll in 2013, Hotjar for Customer Experience in 2020, Pathwire Mailgun for Transactional Email in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Valley Health System is running and its propensity to invest more and deepen its relationship with UKG , Contentsquare , Reputation or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Valley Health System revenues, which have grown to $1.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Valley Health System intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Valley Health System Tech Stack and Enterprise Applications
The Valley Health System HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Payroll (ex Kronos Workforce Payroll) | Payroll | HCM | n/a | 2013 | 2013 |
In 2013, The Valley Health System implemented UKG Workforce Central Payroll (ex Kronos Workforce Payroll) as its Payroll application. The deployment centralized enterprise payroll processing for a 6,500 employee health system, positioning UKG Workforce Central Payroll as the core payroll engine supporting HR and finance payroll operations. Configuration emphasized standard Payroll capabilities including payroll calculation, tax withholding and remittance, pay statement generation, and compliance reporting.
Configuration work focused on workforce aligned payroll rules, pay codes, and tax jurisdictions to support hospital and clinical staffing patterns, with operational ownership assigned to payroll and human resources teams. The Valley Health System's use of the Kronos payroll system indicates payroll processing workflows were aligned with workforce time collection and HR records, consistent with Payroll category practices for integrating timekeeping data and HR user records. Governance centered on centralized payroll operations, payroll cycle controls, and role based access controls for payroll, HR, and finance users.
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Workforce Management | HCM |
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2013 | 2013 |
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The Valley Health System CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020 The Valley Health System deployed Hotjar on its public website as a Customer Experience application to capture on-page behavioral data. Deployment used the Hotjar client-side JavaScript snippet instrumented across patient-facing pages and form flows to enable session recordings, event tracking, and heatmap collection. The implementation targeted web-based experience instrumentation without disclosed backend system integrations.
Functional capabilities in use reflect standard Customer Experience modules, including heatmaps, session recordings, conversion funnels, on-page feedback widgets, and form analytics, providing both qualitative and quantitative inputs for website analysis. Collected data supported analysis of patient-facing web journeys and content effectiveness, informing digital experience and patient engagement activities. Implementation required attention to page-level instrumentation and privacy controls consistent with healthcare data handling expectations.
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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The Valley Health System PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire Mailgun | Transactional Email | PaaS | n/a | 2016 | 2016 |
In 2016, The Valley Health System implemented Pathwire Mailgun to manage website-originated transactional messaging. The Valley Health System used Pathwire Mailgun as its Transactional Email platform to support website-driven patient communications, account notifications and system alerts.
Pathwire Mailgun was deployed as the central sending service, leveraging standard Transactional Email capabilities such as SMTP and REST API sending, template management, domain authentication and event webhooks for delivery and bounce tracking. The implementation centralized template and personalization logic to reduce application-side rendering and to standardize message formats across website-triggered flows. Message orchestration was implemented in the web application layer to invoke Pathwire Mailgun APIs at defined transactional triggers.
Operational ownership was placed with IT and digital communications teams, with Mailgun handling suppression lists and deliverability monitoring as part of ongoing email governance. The integration scope was the public website, requiring authenticated sending domains and webhook processing to feed delivery and event data back into internal monitoring. Governance focused on template control, webhook event handling and incident monitoring to maintain auditable, site-originated Transactional Email workflows.
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The Valley Health System IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at The Valley Health System
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Apps Being Evaluated by The Valley Health System Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Valley Health System IT executives and key decision makers. This section highlights The Valley Health System's latest recorded technology evaluations, including First Advantage for BackGround Screening on 2025-07-02 and HireRight Employment Background Checks for BackGround Screening on 2025-07-02. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Valley Health System digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-07-02 | The Valley Health System | Evaluated | First Advantage | First Advantage | BackGround Screening | HCM |
| 2025-07-02 | The Valley Health System | Evaluated | HireRight | HireRight Employment Background Checks | BackGround Screening | HCM |
FAQ - APPS RUN THE WORLD The Valley Health System Technographics
The Valley Health System is a Healthcare organization based in United States,
with around 6500 employees and annual revenues of $1.60 billion.
The Valley Health System operates a diverse technology stack with applications such as
UKG Workforce Central Payroll (ex Kronos Workforce Payroll), Hotjar and Pathwire Mailgun,
covering areas like Payroll, Customer Experience and Transactional Email.
The Valley Health System has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Contentsquare and Sinch.
The Valley Health System recently adopted applications including
Reputation Experience Management (RXM) in 2021, Hotjar in 2020 and ActiveCampaign in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Valley Health System’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Valley Health System’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Valley Health System technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.