San Diego, 92130, CA,
United States
The Weiss Group, Inc. Technographics
The Weiss Group, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Weiss Group, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 The Weiss Group, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Weiss Group, Inc. has purchased the following applications: Mitel MiContact Center Business for Call Center in 2017, Rackspace Cloud for Application Hosting and Computing Services in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Weiss Group, Inc. is running and its propensity to invest more and deepen its relationship with Mitel , Rackspace Technology , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Weiss Group, Inc. revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Weiss Group, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Weiss Group, Inc. Tech Stack and Enterprise Applications
The Weiss Group, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mitel | Legacy | Mitel MiContact Center Business | Call Center | CRM | n/a | 2017 | 2018 |
In 2017, The Weiss Group, Inc. implemented Mitel MiContact Center Business to address Call Center requirements and modernize its core PBX functions. The deployment was driven by a requirement to move to a more advanced digital platform while aiming to avoid increasing infrastructure costs and to secure a vendor roadmap for future upgrades.
The Mitel MiContact Center Business implementation focused on standard Call Center capabilities, configured for inbound contact handling, automatic call distribution, queuing and agent desktop functionality, together with reporting and administrative consoles for contact center oversight. Configuration emphasized telephony modernization and operational workflows for front-line contact center users and business phone services.
Deployment incorporated Mitel integration with Microsoft Lync for inbound routing, leveraging Mitel's contact center stack to consolidate PBX functionality and reduce ongoing infrastructure complexity. The rollout covered the firm’s contact center and business phone users across its United States operations and aligned telephony with presence and unified communications where available.
Procurement and governance centered on vendor selection criteria that could produce a cost-effective upgrade roadmap, reflecting dissatisfaction with the incumbent leasing vendor’s proposed trajectory. Rollout planning prioritized minimizing infrastructure costs and enabling continuing upgrades for both business and contact center users, with internal IT and contact center stakeholders engaged to validate operational workflows.
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The Weiss Group, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rackspace Technology | Legacy | Rackspace Cloud | Application Hosting and Computing Services | IaaS | n/a | 2013 | 2013 |
In 2013, The Weiss Group, Inc. deployed Rackspace Cloud to provide Application Hosting and Computing Services for its public facing website. The Weiss Group, Inc. uses Rackspace Cloud to host its website and associated web applications, establishing Rackspace Cloud as the company platform for external customer facing digital presence and site delivery.
The deployment follows a small scale public cloud architecture built around Rackspace Cloud compute instances, object and block storage, DNS and content delivery capabilities to serve site assets and application workloads. Operational responsibilities include cloud account administration, instance provisioning, image and snapshot management, SSL certificate termination and scheduled backups managed through the Rackspace Cloud management interfaces, with governance centered on access controls and operational runbooks for website availability.
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at The Weiss Group, Inc.
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|---|---|---|---|---|---|---|
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Apps Being Evaluated by The Weiss Group, Inc. Executives
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