Thinkwell Group, Inc.
2710 Media Center Drive,
Los Angeles, 90065, CA,
United States
Los Angeles, 90065, CA,
United States
1 818-333-3444
Professional Services
Thinkwell Group, Inc. Technographics
Thinkwell Group, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Thinkwell Group, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 180 Thinkwell Group, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Thinkwell Group, Inc. has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2008, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, FreshDesk Customer Support for Customer Support in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Thinkwell Group, Inc. is running and its propensity to invest more and deepen its relationship with Intuit , Google , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Thinkwell Group, Inc. revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Thinkwell Group, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Thinkwell Group, Inc. Tech Stack and Enterprise Applications
Thinkwell Group, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2008 | 2008 |
In 2008 Thinkwell Group, Inc. implemented Intuit Quickbooks Enterprise as its ERP Financial platform. The deployment centralized accounting for the 180-employee professional services firm, establishing a single system of record for financial transactions, project revenue, and billing workflows.
Intuit Quickbooks Enterprise was configured to support core ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, project and job costing, project billing and consolidated financial reporting. The configuration emphasized chart of accounts standardization, automated invoicing templates, and controls to support period close and audit trail visibility.
Operational ownership landed with finance and project operations, where the system supported invoicing, revenue recognition sequencing, and month-end close procedures across the firm’s service lines. Governance changes included role based access controls, standardized financial workflows, and documented close checklists to enforce consistency in accounting and billing processes.
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Thinkwell Group, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Thinkwell Group, Inc. implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform across the organization. The deployment introduced a cloud-first Collaboration environment to support the firm’s professional services workflows and internal communications.
The Google Workspace (Formerly Google G-Suite) implementation emphasized core collaboration modules including Gmail for email, Google Drive and shared Drives for file storage, Google Docs for real-time co-authoring, and Google Calendar for scheduling. Administration was consolidated through the Google Admin console for user provisioning, access control, and domain management, aligning with typical Collaboration functional workflows for document collaboration and team coordination.
Operational coverage extended to Thinkwell’s approximately 180 employees within professional services, standardizing email, calendar, and document collaboration across project teams. Governance practices were implemented at the tenant level to manage user accounts, sharing policies, and administrative controls consistent with enterprise Collaboration platform management.
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Thinkwell Group, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021, Thinkwell Group, Inc. implemented FreshDesk Customer Support to centralize web-facing customer service workflows on its public website. The deployment uses FreshDesk Customer Support in the Customer Support category to provide a single ticketing layer for customer inquiries, and to serve the customer support and customer success business functions. Thinkwell Group, Inc. implemented FreshDesk Customer Support from the Customer Support category to support customer service operations across its support organization.
Configuration emphasized standard Customer Support capabilities including ticketing and incident management, a public knowledge base, email-to-ticket ingestion, and a website support widget that embeds Freshdesk functionality directly on their site. The implementation included automation rules for ticket routing and priority assignment, canned responses and SLA policy configuration to structure agent workflows. Operational coverage is focused on the customer support and client services teams, with governance centered on standardized ticket workflows, escalation paths and role-based agent access. Reporting and dashboard capabilities within FreshDesk Customer Support were provisioned to enable ongoing operational monitoring and queue management.
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Marketing Automation | CRM |
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2020 | 2020 |
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Thinkwell Group, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Thinkwell Group, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Thinkwell Group, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Executive Officer | CXO | Finance | |
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Chief Operations Officer | CXO | Finance | |
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Controller | Director | Finance | |
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Finance Manager | Manager | Finance | |
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Apps Being Evaluated by Thinkwell Group, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Thinkwell Group, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Thinkwell Group, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Thinkwell Group, Inc. Technographics
Thinkwell Group, Inc. is a Professional Services organization based in United States,
with around 180 employees and annual revenues of $30.0 million.
Thinkwell Group, Inc. operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Google Workspace (Formerly Google G-Suite) and FreshDesk Customer Support,
covering areas like ERP Financial, Collaboration and Customer Support.
Thinkwell Group, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Google and Freshworks.
Thinkwell Group, Inc. recently adopted applications including
FreshDesk Customer Support in 2021, Freshservice in 2021 and Microsoft Azure Cloud Services in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Thinkwell Group, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Thinkwell Group, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Thinkwell Group, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.