Thomas Miller
90 Fenchurch Street,
London, x, EC3M 4ST,
United Kingdom
London, x, EC3M 4ST,
United Kingdom
44 20 7283-4646
Insurance
Thomas Miller Technographics
Thomas Miller Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Thomas Miller and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Thomas Miller employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Thomas Miller has purchased the following applications: Infor SunSystems for ERP Financial in 2020, Wolters Kluwer Passport for Legal Practice Management in 2006, Microsoft Power BI for Analytics and BI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Thomas Miller is running and its propensity to invest more and deepen its relationship with Infor , Wolters Kluwer , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Thomas Miller revenues, which have grown to $221.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Thomas Miller intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Thomas Miller Tech Stack and Enterprise Applications
Thomas Miller ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Thomas Miller implemented Infor SunSystems as its core ERP Financial platform to centralize ledger and financial reporting for the insurer's corporate finance organization. Infor SunSystems was configured to serve as the primary general ledger and subledger engine supporting structured financial control and consolidated reporting workflows.
The deployment includes Sun 6.3 GL and SI as the accounting backbone, Infor Q&A 11 for business intelligence and reporting, and Infor Expense Management to handle employee expense capture and approvals. Procurement and supplier invoice processing were implemented through Proactis P2P with PA B4B connectivity, and bank reconciliation processes are supported via BankRec, reflecting a module-aligned architecture across payables, expenses and reconciliation.
Infor SunSystems is integrated directly with Proactis P2P, PA B4B and BankRec as explicit operational interfaces, ensuring transactional flow from purchase to payment and bank reconciliation. The implementation scope focuses on finance, treasury and procurement workflows, and day to day application support and configuration has been managed by a Finance Systems Executive based in London.
Governance emphasizes centralized ledger configuration, standardized chart of accounts structures and month end close orchestration, with operational ownership residing in the finance systems team. Ongoing activities documented by the finance systems lead include supporting and maintaining Sun 6.3 GL and SI, Infor Q&A 11, Infor Expense Management, Proactis P2P, PA B4B and BankRec since the October 2020 engagement.
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Thomas Miller ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wolters Kluwer | Legacy | Wolters Kluwer Passport | Legal Practice Management | ERP Services and Operations | n/a | 2006 | 2006 |
In 2006, Thomas Miller implemented Wolters Kluwer Passport as its Legal Practice Management application to centralize legal matter intake and billing workflows across its insurance services operations. The deployment positioned Wolters Kluwer Passport to serve as the system of record for matters, fees and legal workflow orchestration for Thomas Miller's in-house legal and claims handling activities.
Wolters Kluwer Passport was configured to support core Legal Practice Management capabilities including matter management, time and expense capture, fee and invoice processing, document management, conflict checking and rules-based billing controls. The Passport implementation emphasized role-based access controls, practice-area configuration templates and automated approval workflows to standardize capture of legal activity and billing across multiple matter types common in insurance claims.
Integration points were scoped to connect Passport with enterprise finance and accounts payable functions, claims processing workflows and corporate document repositories using standard application interfaces and matter-level accounting links. Operational coverage focused on legal, claims and finance business functions, enabling coordinated intake, validation and routing of legal work and associated invoices within Thomas Miller's service delivery model.
Governance for the Wolters Kluwer Passport rollout was organized as a phased program with centralized policy controls for billing and matter lifecycle management, training for legal and claims users, and process updates to formalize invoice validation and approval handoffs. The approach prioritized consistent enforcement of billing rules and clearer auditability of professional services engagements within the Legal Practice Management domain.
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Thomas Miller Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2022 | 2022 |
In 2022 Thomas Miller implemented Microsoft Power BI to provide embedded analytics on its corporate website. The deployment uses Microsoft Power BI within the context of Analytics and BI to publish interactive dashboards and reports accessible through the public site and controlled internal pages.
Configuration emphasizes centralized datasets and semantic models, published reports and dashboards, scheduled data refresh, and self-service report exploration. Microsoft Power BI is used to deliver visualizations, parameter-driven filtering, drill-through navigation and curated report collections consistent with common Analytics and BI functional workflows.
Operational governance focuses on role based access controls for published content, a content publication and endorsement workflow, and designation of analytics owners responsible for ongoing report updates. The implementation centers on web embedding for client and stakeholder consumption, with the application of Microsoft Power BI extending corporate reporting and client engagement channels.
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Thomas Miller Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Thomas Miller CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Thomas Miller ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Thomas Miller Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Trade Order Management System (TOMS) | Investment Management |
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2024 | 2025 |
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Thomas Miller IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Thomas Miller CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Thomas Miller
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Director of Finance IT systems | Director | IT | |
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Chief Financial Officer | CXO | Finance | |
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CIO | CXO | Finance | |
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Chief Information Officer | CXO | IT | |
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Senior IT Project Manager | Manager | IT | |
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Claims Director & Legal Advisor | Director | Operations | |
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Regional Claims Director | Director | Operations | |
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Apps Being Evaluated by Thomas Miller Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Thomas Miller IT executives and key decision makers. This section highlights Thomas Miller's latest recorded technology evaluations, including Infor SunSystems for ERP Financial on 2024-11-12. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Thomas Miller digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-11-12 | Thomas Miller | Evaluated | Infor | Infor SunSystems | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Thomas Miller Technographics
Thomas Miller is a Insurance organization based in United Kingdom,
with around 900 employees and annual revenues of $221.0 million.
Thomas Miller operates a diverse technology stack with applications such as
Infor SunSystems, Wolters Kluwer Passport and Microsoft Power BI,
covering areas like ERP Financial, Legal Practice Management and Analytics and BI.
Thomas Miller has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Wolters Kluwer and Microsoft.
Thomas Miller recently adopted applications including
Amundi ALTO Investment - Order Management in 2024, Microsoft Power BI in 2022 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Thomas Miller’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Thomas Miller’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Thomas Miller technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.