Thomas Ridley Foodservice
Endeavour House Perkins Road,
Bury St Edmunds, IP30 9XA,
United Kingdom
Bury St Edmunds, IP30 9XA,
United Kingdom
44 13 5927 0536
Retail
Thomas Ridley Foodservice Technographics
Thomas Ridley Foodservice Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Thomas Ridley Foodservice and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Thomas Ridley Foodservice employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Thomas Ridley Foodservice has purchased the following applications: Worldpay for Payment Processing in 2021, Tensor WinTA.NET for Time and Attendance in 2003, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Thomas Ridley Foodservice is running and its propensity to invest more and deepen its relationship with WorldPay , Tensor plc , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Thomas Ridley Foodservice revenues, which have grown to $48.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Thomas Ridley Foodservice intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Thomas Ridley Foodservice Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WorldPay | Legacy | Worldpay | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, Thomas Ridley Foodservice deployed Worldpay as its online payment gateway. The Worldpay implementation is used on the company's website and is categorized under Payment Processing.
The deployment integrates Worldpay into the public-facing ecommerce checkout to manage card acceptance and online transaction flows. Implemented capabilities align with standard Payment Processing functionality, including card authorization, capture and settlement, tokenization for card on file scenarios, and hosted or API-driven checkout orchestration. Configuration work focused on embedding FIS Worldpay payment forms and routing transaction processing through Worldpay endpoints.
Operational scope covers the website-based retail and foodservice order channel in the United Kingdom, centralizing online payments for web orders. The implementation impacts ecommerce checkout, payment operations, and order to cash workflows, connecting web storefront order flows to external payment clearing via Worldpay. Governance emphasized merchant account configuration, payment settings management, and transaction monitoring within the company's commercial and operations teams.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tensor plc | Legacy | Tensor WinTA.NET | Time and Attendance | HCM | n/a | 2003 | 2003 |
In 2003 Thomas Ridley Foodservice implemented Tensor WinTA.NET, a Time and Attendance application, to manage workforce time, access and attendance at its main Bury St Edmunds site. The initial deployment covered approximately 90 office staff and 150 warehouse staff, and was provisioned with on-premise T32xx clocking stations, T14xx smart card readers and biometric fingerprint readers that feed attendance and access events into Tensor WinTA.NET.
Functional modules in active use include the Tensor Self-Service Module SSM for browser and mobile holiday booking, authorisation and remote clocking, the HR module for secure document storage and training and fleet MOT record keeping, and the Fire Roll Call capability integrated with the Tensor FRC mobile app for rapid muster reporting. Clocking operations rely on contactless Tensor smartcards with radio frequency readers, two-factor authentication and duress codes, a configuration that supports hygiene protocols and fast, hands-free badge reads.
Operational integration includes automatic activation of the Fire Roll Call from the site fire alarm panel, producing printed muster reports or sending roll calls to the Tensor FRC app and including visitors and contract staff as part of the on-site presence record. In early 2020 Thomas Ridley worked with Tensor’s Systems Department engineers to upgrade to the latest generation of Tensor.NET, with remote webinar training delivered by Tensor trainers to the IT Systems Engineer, the warehouse duty manager and the office administrator, completed with minimal disruption to daily operations.
Governance and operational outcomes documented by the customer include staff training and adoption, a clearer user interface in Tensor WinTA.NET, and process changes that eliminated paper timesheets and holiday forms, improving people management workflows. The organisation has also evaluated Pandemic Management Software features such as employee health status recording, track and trace reporting and automatic access denied rules for absence codes, although those features were not required on site at the time of reporting.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Thomas Ridley Foodservice implemented Microsoft 365 to establish enterprise Collaboration across the organization. The company is a United Kingdom based retail foodservice business with approximately 200 employees, and the implementation is referenced on the company website indicating active Microsoft 365 tenancy and licensing.
The Microsoft 365 deployment centers on Collaboration capabilities typical of the platform, including cloud email, document libraries and intranet services, file synchronization and sharing, and real-time team communication and meetings. Microsoft 365 is used to provide Exchange hosted mailboxes, SharePoint based document management and intranet surfaces, OneDrive for Business file sync, and collaboration sessions and chat, combined with centralized tenant administration.
Operational control is described at the tenant level with role based administration and centralized user provisioning to support corporate functions across the business. Governance has been applied through administrative controls and standard collaboration workflows to manage permissions and content lifecycles, aligning Microsoft 365 Collaboration with Thomas Ridley Foodservice business operations.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2017 | 2017 |
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eCommerce | eCommerce |
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2018 | 2018 |
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eCommerce | eCommerce |
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2019 | 2020 |
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Product Information Management | eCommerce |
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2019 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics, Lead Generation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Thomas Ridley Foodservice
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Thomas Ridley Foodservice Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Thomas Ridley Foodservice Technographics
Thomas Ridley Foodservice is a Retail organization based in United Kingdom,
with around 200 employees and annual revenues of $48.0 million.
Thomas Ridley Foodservice operates a diverse technology stack with applications such as
Worldpay, Tensor WinTA.NET and Microsoft 365,
covering areas like Payment Processing, Time and Attendance and Collaboration.
Thomas Ridley Foodservice has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as WorldPay, Tensor plc and Microsoft.
Thomas Ridley Foodservice recently adopted applications including
Worldpay in 2021, dotdigital Engagement Cloud in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Thomas Ridley Foodservice’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Thomas Ridley Foodservice’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Thomas Ridley Foodservice technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.