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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Thompson Pharmacy Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Epicor Legacy Epicor Eagle Retail Management ERP Services and Operations n/a 2019 2019
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GumGum Legacy GumGum Artificial Intelligence Marketing AI-Powered Application n/a 2013 2013
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Epicor Legacy Epicor Eagle Loyalty Customer Loyalty CRM n/a 2019 2019
In 2019 Thompson Pharmacy implemented Epicor Eagle Loyalty, a Customer Loyalty application, as part of an Epicor Eagle business management deployment across its multi-store retail pharmacy footprint. The implementation covered four stores in Altoona, Pennsylvania and was positioned to support store operations, point of sale and pharmacy checkout workflows for the company’s approximately 150 employees. Epicor Eagle Loyalty was configured alongside expanded POS capabilities and handheld inventory tools, enabling on‑floor adjustments to prices, quantity on hand and label printing. The deployment made Epicor Eagle Loyalty the central engine for rewards enrollment and electronic couponing, and it exposed reporting and loyalty data in the same operational layer used for sales and inventory management. The solution was integrated with the QS/1 pharmacy management system to provide immediate visibility when a prescription is checked out, Epicor Eagle automatically uploads transactional information to QS/1 in real time so pharmacy and store teams have consistent data across locations. Operational coverage included pharmacy checkout, centralized POS administration and consolidated reporting across all four stores, with two people able to manage the POS environment for the entire estate. Governance and process changes emphasized handheld driven inventory workflows, shifting label printing and price updates to staff on the sales floor and eliminating manual back and forth between receiving and sales areas. The loyalty program workflow moved from a paper voucher process that required printing, stamping and mailing to an electronic program managed inside Epicor Eagle Loyalty, reducing labor intensive monthly voucher tasks. Reported outcomes that accompanied the rollout included immediate access to prescription checkout status at all locations, thousands of dollars in annual savings from the electronic loyalty program, lower ongoing labor requirements that avoided hiring additional POS staff and faster reporting cycles with routine reports running in about 30 minutes.
Data Management Platform CRM 2015 2015
Data Management Platform CRM 2022 2022
Marketing Automation CRM 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2015 2015
IT Decision Makers and Key Stakeholders at Thompson Pharmacy
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Thompson Pharmacy Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Thompson Pharmacy Technographics

Thompson Pharmacy is a Retail organization based in United States, with around 35 employees and annual revenues of $5.0 million.

Thompson Pharmacy operates a diverse technology stack with applications such as Epicor Eagle, GumGum and Epicor Eagle Loyalty, covering areas like Retail Management, Artificial Intelligence Marketing and Customer Loyalty.

Thompson Pharmacy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Epicor and GumGum.

Thompson Pharmacy recently adopted applications including Epsilon PeopleCloud in 2023, Salesforce Audience Studio in 2022 and Cloudflare CDN in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Thompson Pharmacy’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Thompson Pharmacy’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Thompson Pharmacy technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.