Thrive Mortgage
4819 Williams Drive,
Georgetown, 78633, TX,
United States
Georgetown, 78633, TX,
United States
1 512-930-7888
Professional Services
Thrive Mortgage Technographics
Thrive Mortgage Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Thrive Mortgage and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Thrive Mortgage employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Thrive Mortgage has purchased the following applications: JazzHR by Employ for Recruiting, Applicant Tracking System in 2020, Zendesk Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Thrive Mortgage is running and its propensity to invest more and deepen its relationship with Employ , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Thrive Mortgage revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Thrive Mortgage intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Thrive Mortgage Tech Stack and Enterprise Applications
Thrive Mortgage HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | JazzHR by Employ | Recruiting, Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Thrive Mortgage implemented JazzHR by Employ as its first Applicant Tracking System. JazzHR by Employ was configured to support Recruiting,Applicant Tracking System functions for full cycle hiring of corporate mortgage operations roles including mortgage Processors, Underwriters, Closers, Post-Closers, Disclosure Desk, Loan Officers, Attorney, Support Specialists, and other corporate positions.
The implementation included conducting information sessions with potential vendors, designing and building applicant workflow, creating and uploading job and communication templates, and authoring standardized phone screen templates for commonly hired positions. The corporate recruiter served as the primary point person for JazzHR trainings and technical issue resolution, and configured stage-based candidate pipelines and tracking to reflect phone screens, second-level interviews, and hire decisions. Recruiting metrics were created and maintained to track applicants, phone screens, second-level interviews, and total hires, with measurement tied to LinkedIn and Indeed sourcing channels.
Deployment extended into operational onboarding and recruiting tooling adoption, with JazzHR used by the recruiting and marketing teams alongside LinkedIn Recruiter and Indeed which were implemented across the recruiting and marketing organization. The recruiter assisted the Onboarding team with high volume onboarding by introducing new hires to systems including KeePass, the company Help Center, Signature Express, Microsoft Teams, Encompass, Credit Plus, Goto Connect, Bridge, DocuSign, and Veritas. Training governance, template stewardship, and a single point of contact for escalation were established to manage workflows and maintain system adoption.
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Thrive Mortgage AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Thrive Mortgage deployed Zendesk Chat on its public website. Thrive Mortgage implemented Zendesk Chat as a Chatbots and Conversational AI solution to handle real-time borrower messaging and online customer inquiries. The deployment used a cloud hosted SaaS chat widget embedded in web pages, routing sessions to centralized support agents and retaining chat transcripts for follow up. This placement aligned with standard web based conversational interface patterns for Chatbots and Conversational AI.
Configuration included a real time web chat widget, agent routing, canned responses, chat history, and reporting to support customer service and online borrower engagement. Operational scope was focused on the website and customer support workflows, enabling live triage of inbound queries and escalation into existing support processes. Governance centered on embedding chat into agent workflows and preserving conversation records for downstream service handling.
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Thrive Mortgage Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Thrive Mortgage implemented Microsoft 365 to provide enterprise Collaboration capabilities. Public site references show Microsoft 365 is used on their website, indicating a cloud hosted Microsoft productivity footprint and a centralized Collaboration platform in production.
Microsoft 365 delivers core Collaboration functionality including email and calendaring, cloud file storage and document libraries, team chat and conferencing, and productivity applications, which support corporate communications, document management, and internal collaboration workflows at Thrive Mortgage. The implementation narrative centers on Microsoft 365 as the primary Collaboration platform for employee productivity and IT managed identity and administrative governance through tenant level controls and policy configuration.
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Collaboration | Collaboration |
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2020 | 2020 |
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Thrive Mortgage Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Thrive Mortgage CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2020 | 2020 |
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Thrive Mortgage ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Thrive Mortgage PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Thrive Mortgage IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Thrive Mortgage
| First Name | Last Name | Title | Function | Department | Phone | |
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IT Director | Director | IT | |
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Chief Operating Officer | CXO | Finance | |
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IT Systems Administrator | Manager | IT | |
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Strategy & Operations Leader | Manager | Operations | |
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Chief Financial Officer | CXO | Finance | |
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Vice President of Compliance | VP | Legal | |
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Sales Manager & RMLO | Manager | Sales | |
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Branch Sales Manager | Manager | Sales | |
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Area Sales Manager | Manager | Sales | |
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Apps Being Evaluated by Thrive Mortgage Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Thrive Mortgage IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Thrive Mortgage digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Thrive Mortgage Technographics
Thrive Mortgage is a Professional Services organization based in United States,
with around 700 employees and annual revenues of $70.0 million.
Thrive Mortgage operates a diverse technology stack with applications such as
JazzHR by Employ, Zendesk Chat and Microsoft 365,
covering areas like Recruiting, Applicant Tracking System, Chatbots and Conversational AI and Collaboration.
Thrive Mortgage has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Employ, Zendesk and Microsoft.
Thrive Mortgage recently adopted applications including
DocuSign eSignature in 2021, BNTouch Mortgage CRM in 2021 and LogMeIn GoToMyPC in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Thrive Mortgage’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Thrive Mortgage’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Thrive Mortgage technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.