AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Thumbtack Technology Tech Stack and Enterprise Applications

Thumbtack Technology ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Quickbooks Enterprise ERP Financial ERP x 2012 2012
In 2012, Thumbtack Technology implemented Intuit Quickbooks Enterprise as its ERP Financial platform. The implementation centralized core finance and accounting workflows for the firm's United States operations, supporting accounting teams across a 150 employee professional services organization. The company reported advanced proficiency in Google Docs, Excel Spreadsheets, and QuickBooks, and that existing skills informed configuration choices and end user training. Configuration work focused on ERP Financial capabilities typical for small to mid market deployments, including general ledger, accounts payable, accounts receivable, and financial reporting, with emphasis on chart of accounts consolidation and standardized period close workflows. Governance was structured around centralized finance ownership, role based access and approval workflows, and documented reconciliation and close procedures to formalize accounting operations and reporting cadence.
Thumbtack Technology Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2013 2013
In 2013, Thumbtack Technology deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. Public site references indicate Thumbtack Technology uses Google Workspace (Formerly Google G-Suite) on their website, and the platform serves the companywide collaboration needs for an organization of approximately 150 employees in the professional services sector. The implementation aligns with common Google Workspace functional modules, including enterprise email via Gmail, cloud file storage and document collaboration through Google Drive and Google Docs, scheduling with Google Calendar, and synchronous meetings with Google Meet, while administrative control is exercised through the Google Workspace Admin console for user provisioning, domain and access management, and group policy enforcement. The deployment supports core business functions such as internal communication, document lifecycle and knowledge sharing, and calendar-driven scheduling, with governance centered on Admin console configuration and standard Collaboration category workflows.
Thumbtack Technology CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2015 2015
In 2015, Thumbtack Technology implemented Zendesk Service as its website-embedded customer support platform. Zendesk Service is used on their website to capture inbound customer requests and to provide self-service resources, supporting the companys Customer Support function. Deployment centered on configuring Zendesk Service core ticketing workflows, including request capture, triage, agent assignment, and status tracking, aligned with standard customer service processes. Typical Customer Support capabilities such as a knowledge base for self-service, routing rules and SLA-aware ticket handling were applied to support a centralized support team responsible for customer-facing inquiries. Governance emphasized agent roles and ticket lifecycle procedures to standardize response handling and maintain consistent service operations.
Thumbtack Technology PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2015 2015
Thumbtack Technology IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Thumbtack Technology

First Name Last Name Title Function Department Email Phone
CEO & Founder CXO Finance
CTO & Principal Director Finance
VP of Operations VP Operations
VP of Sales VP Sales

Apps Being Evaluated by Thumbtack Technology Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Thumbtack Technology IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Thumbtack Technology digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Thumbtack Technology Technographics
Thumbtack Technology is a Professional Services organization based in United States, with around 150 employees and annual revenues of $18.0 million.
Thumbtack Technology operates a diverse technology stack with applications such as Intuit Quickbooks Enterprise, Google Workspace (Formerly Google G-Suite) and Zendesk Service, covering areas like ERP Financial, Collaboration and Customer Support.
Thumbtack Technology has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuit, Google and Zendesk.
Thumbtack Technology recently adopted applications including Amazon CloudFront in 2020, Zendesk Service in 2015 and Pathwire Mailgun in 2015, highlighting its ongoing modernization strategy.
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Our research team continuously updates Thumbtack Technology’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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