Omaha, 68124-2066, NE,
United States
Ticket Express Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Ticket Express and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Ticket Express employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ticket Express has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2022, Mozeo for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ticket Express is running and its propensity to invest more and deepen its relationship with Microsoft , GoDaddy , Mozeo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ticket Express revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ticket Express intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2022 | 2022 | ||
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Mozeo | Legacy | Mozeo | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 | In 2019 Ticket Express implemented Mozeo as a web-embedded Chatbots and Conversational AI solution to handle customer inquiries and online ticketing interactions on its website. The deployment is implemented as a site widget on ticketexpress.com and is configured to centralize automated messaging and lead capture for a 10 person leisure and hospitality operator. Ticket Express uses Mozeo to provide conversational handling of common support questions and pre sale ticketing workflows. Implementation work focused on configuring Mozeo conversational workflows, message templates, session controls, and the web widget display, with content managed through the Mozeo administration interface. Operational ownership was assigned to customer support and sales functions, which maintain scripts and escalation rules and operate the Mozeo conversational channels as part of online customer engagement. This configuration positions Ticket Express Mozeo Chatbots and Conversational AI as the primary automated channel for customer engagement and online ticket sales processes. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 | ||
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Tag Management | CRM |
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2018 | 2018 |
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