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Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of Mozeo Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Annie Sez Retail 10 $1M United States Mozeo Mozeo Chatbots and Conversational AI 2023 n/a In 2023, Annie Sez implemented Mozeo on its public website to introduce conversational customer engagement, using the Mozeo application within the Chatbots and Conversational AI category. Annie Sez is a small retail company and this deployment focuses on web‑facing interaction rather than internal back office systems. The Mozeo implementation is configured as a site-embedded conversational widget that provides scripted conversational flows, automated responses to common product and shipping questions, lead capture and subscriber opt-in workflows, and guided shopping prompts. Configuration emphasizes content authoring for conversational scripts, intent routing for common inquiries, and template-driven messaging consistent with Chatbots and Conversational AI capabilities. Operational responsibility resides with the retailer’s small internal team, who manage message content and conversation scripts through the Mozeo console, and monitor interactions on a lightweight cadence. The deployment scope is customer service, e-commerce support, and onsite marketing across the public website, and governance centers on script version control and routine content updates managed by marketing or operations staff.
Global Orange, LLC. Leisure and Hospitality 2000 $282M United States Mozeo Mozeo Chatbots and Conversational AI 2018 n/a In 2018, Global Orange, LLC implemented Mozeo, a Chatbots and Conversational AI application to support Biggby Coffee's franchise network and store level customer engagement across more than 240 locations. The deployment focused on enabling rapid customer outreach from store teams and corporate marketing with minimal additional staff effort, aligning the application with retail messaging workflows common to hospitality brands. The implementation included Mozeo Autoresponders, Bulk Text Messaging, and Mozeo Inbox, configured to deliver continual messaging sequences, one off campaigns, and inbound message management. Mozeo was used to operationalize keyword driven opt ins and in store signage for subscriber acquisition, combining conversational automation, broadcast messaging, and an inbox driven agent workflow for handling responses. Operational coverage spanned store teams and corporate marketing, with rollout activities oriented around a messaging roadmap that emphasized list growth and persistent customer connectivity during slow periods. Governance changes included standardized messaging cadence, opt in mechanics using keywords, and local store permissions to execute targeted one off messages within centrally defined templates and guidelines. Documented outcomes reported by Biggby Coffee include the ability to connect instantly with customers during slow business periods, ongoing month over month growth of the contact list through keywords and signage, and strong satisfaction with Mozeo support. No financial metrics or cost figures were provided.
Jolyn Retail 100 $35M United States Mozeo Mozeo Chatbots and Conversational AI 2019 n/a In 2019 Jolyn implemented Mozeo on its website to provide conversational customer engagement, deploying the application as a web-embedded interface. The implementation positions Mozeo within the Chatbots and Conversational AI category to support guided product discovery and handling of routine customer inquiries through conversational workflows. The Mozeo deployment concentrated on configuring conversational flows, intent recognition rules, and form-based lead capture within the vendor's interface, with emphasis on widget behavior, session management, and response scripting. Operational scope was limited to the customer-facing website, with responsibility allocated to customer service and marketing functions for message authoring, template management, and day-to-day interaction handling. Governance focused on workflow templates and content version control to manage conversational scripts and ensure consistent messaging across the site, with rollout contained to the primary domain. Integration details in public sources are limited to web embedding, no additional system integrations are documented.
Transportation 70 $15M United States Mozeo Mozeo Chatbots and Conversational AI 2018 n/a
Leisure and Hospitality 10 $1M United States Mozeo Mozeo Chatbots and Conversational AI 2019 n/a
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Buyer Intent: Companies Evaluating Mozeo

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FAQ - APPS RUN THE WORLD Mozeo Coverage

Mozeo is a Chatbots and Conversational AI solution from Mozeo.

Companies worldwide use Mozeo, from small firms to large enterprises across 21+ industries.

Organizations such as Global Orange, LLC., Jolyn, Pacific Coast Jet, Annie Sez and Ticket Express are recorded users of Mozeo for Chatbots and Conversational AI.

Companies using Mozeo are most concentrated in Leisure and Hospitality, Retail and Transportation, with adoption spanning over 21 industries.

Companies using Mozeo are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Mozeo across Americas, EMEA, and APAC.

Companies using Mozeo range from small businesses with 0-100 employees - 80%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 20%, and global enterprises with 10,000+ employees - 0%.

Customers of Mozeo include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Mozeo customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.