Charlotte, 28209, NC,
United States
TicketReturn Technographics
TicketReturn Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TicketReturn and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 TicketReturn employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TicketReturn has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2013, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, About Livefyre for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TicketReturn is running and its propensity to invest more and deepen its relationship with Intuit , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TicketReturn revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TicketReturn intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TicketReturn Tech Stack and Enterprise Applications
TicketReturn ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2013 | 2013 |
In 2013, TicketReturn implemented Intuit Quickbooks Enterprise to serve as its core ERP Financial platform for accounting and financial operations. The deployment targeted the company finance and billing functions at the United States based professional services firm, aligning the Intuit Quickbooks Enterprise application with the organization chart of accounts and multiuser accounting workflows.
The implementation configured standard ERP Financial capabilities including core financials, general ledger, accounts payable, accounts receivable, invoicing and reporting. Configuration work focused on role based access and user permissions, chart of accounts templates adapted to service revenue recognition needs, and automated journal posting routines and batch reconciliations consistent with midmarket accounting practices.
Operational coverage centered on the accounting and finance teams, supporting billing, collections, vendor payment processing and month end close activities. Governance and rollout emphasized documented close checklists, approval workflows for payables and receivables, and user training requirements, with QuickBooks and Microsoft Office suite proficiency identified as a must for ongoing operations and reporting.
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TicketReturn Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, TicketReturn deployed Cisco Webex Meetings on its website to provide embedded conferencing for customer interactions. Cisco Webex Meetings, an Audio Video and Web Conferencing application, is used to host scheduled and ad hoc web meetings directly from site-based join flows and booking pages.
The implementation leverages Cisco Webex Meetings cloud hosted conferencing infrastructure and client side embed patterns to surface meeting joins and scheduling workflows on the customer facing website. Functional capabilities in use include meeting scheduling and participant management, real time video and audio, screen sharing and recording, and attendee join orchestration. Operational ownership is aligned to customer facing teams such as sales and support, with access control and scheduling workflows managed through the Cisco Webex Meetings administration console.
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Collaboration | Collaboration |
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2015 | 2015 |
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TicketReturn Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | About Livefyre | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, TicketReturn implemented About Livefyre on its public website. TicketReturn is a 50-employee professional services firm and uses About Livefyre as a Web Content Management solution to surface moderated user generated content, threaded discussions, and embedded social material alongside event and product pages. The deployment leverages site embedded content components and client side rendering patterns common to Web Content Management tools to enable dynamic in page interaction.
Configuration emphasizes moderation workflows, engagement controls, and embeddable components that map directly to marketing and customer engagement functions. Operational coverage is focused on the external corporate website, with editorial governance managed by digital content or marketing teams in line with the organization scale. About Livefyre supplies TicketReturn with standard Web Content Management capabilities for controlling community interactions and maintaining on page user generated content.
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TicketReturn CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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TicketReturn IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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TicketReturn CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at TicketReturn
| First Name | Last Name | Title | Function | Department | Phone | |
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President | CXO | Finance | |
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VP of Operations | VP | Operations | |
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Director of Branding, Advertising and PR | Director | Marketing | |
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National Sales Director | Director | Sales | |
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Apps Being Evaluated by TicketReturn Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||