AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Tidepool Tech Stack and Enterprise Applications

HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cronofy Legacy Cronofy Scheduler Recruitment Interview Scheduling HCM n/a 2020 2020
In 2020 Tidepool implemented Cronofy Scheduler Recruitment to manage scheduling of HIPAA-sensitive user support and research sessions. The deployment is aligned to the Interview Scheduling category and was chosen specifically to enable secure, calendar-driven appointment experiences for users of Tidepool services and the Tidepool Loop program. The implementation uses Cronofy Scheduler Enterprise capabilities, including Private Events to hide personal health information from shared calendars, Scheduling Groups and Scheduling Rules for coordinated participant availability, and Public Link functionality to support clinician office hours. Configuration focused on minimizing exposure of PHI in calendar metadata while allowing rapid link creation and scheduling workflows that suit a small, distributed organization of about 60 employees. Cronofy was integrated directly into Tidepool's Zendesk support workflow, adding a Cronofy icon inside the Zendesk comment box that launches a Scheduler window, creates a booking link and drops it into the ticket body. Operational coverage began with the Support team for complex tickets and expanded to Clinic Success and User Research teams for clinician office hours and usability testing, reflecting cross‑functional adoption without additional system integrators. Governance included a formal security review and execution of a Business Associate Agreement to ensure HIPAA compliance before production use. Tidepool reported explicit operational benefits, noting the Private Events feature preserved confidentiality for PHI and that the Zendesk integration saved an estimated 15 to 20 seconds per scheduling action, improving efficiency for day to day support and research scheduling.
Recruiting, Applicant Tracking System HCM 2020 2020
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2013 2013
Event Management Collaboration 2020 2020
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2023 2023
Web Content Management Content Management 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Support CRM 2020 2020
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2013 2013
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Incident Management ITSM 2020 2020
IT Service Management ITSM 2019 2019
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Transactional Email PaaS 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2022 2022

IT Decision Makers and Key Stakeholders at Tidepool

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by Tidepool Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tidepool IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tidepool digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Tidepool Technographics
Tidepool is a Non Profit organization based in United States, with around 60 employees and annual revenues of $7.0 million.
Tidepool operates a diverse technology stack with applications such as Cronofy Scheduler Recruitment , Zendesk Chat and Google Workspace (Formerly Google G-Suite), covering areas like Interview Scheduling, Chatbots and Conversational AI and Collaboration.
Tidepool has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Cronofy, Zendesk and Google.
Tidepool recently adopted applications including DocuSign eSignature in 2023, Amazon SES in 2022 and Google Cloud Platform (GCP) in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tidepool’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Tidepool’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tidepool technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.