Sarasota, 34238, FL,
United States
Tidewell Hospice Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Tidewell Hospice and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Tidewell Hospice employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tidewell Hospice has purchased the following applications: Sage 500 ERP (formerly MAS 500) for ERP Financial in 2016, UKG Pro HCM (ex UltiPro HCM) for Core HR in 2018, DocuSign Agreement Cloud for Healthcare Providers for Digital Signing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tidewell Hospice is running and its propensity to invest more and deepen its relationship with Sage , UKG , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tidewell Hospice revenues, which have grown to $85.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tidewell Hospice intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 500 ERP (formerly MAS 500) | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016 Tidewell Hospice implemented Sage 500 ERP (formerly MAS 500) in the ERP Financial category to centralize non-patient accounts payable processing. Sage 500 ERP was provisioned specifically to receive and record all non-patient related invoices, capture transportation and in-patient stay invoices, and manage weekly check disbursements.
The deployment emphasized the Accounts Payable module, configured for invoice entry, vendor master maintenance, check printing and scheduled disbursement batches, and monthly vendor statement reconciliation workflows. Day to day operational capabilities implemented include manual invoice capture and validation, AP subledger posting, check run orchestration, and vendor statement exception tracking. These configurations align with standard ERP Financial functional workflows for payable control and vendor accounting.
Operational ownership sits with the finance and accounts payable team, who enter invoices into Sage 500 ERP, handle transportation and in-patient billing items, take vendor phone calls and resolve issues, and perform monthly vendor statement reconciliations. Governance was implemented around weekly check cycles and defined responsibilities for timely vendor issue resolution, establishing procedural controls for payable processing and vendor communications.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro HCM (ex UltiPro HCM) | Core HR | HCM | n/a | 2018 | 2019 |
In 2018 Tidewell Hospice implemented UKG Pro HCM (ex UltiPro HCM) to serve as its Core HR system for the Human Resources Department. The deployment focused on using UKG Pro HCM as the primary HRIS to support general administrative and support duties, with explicit coverage for onboarding of both clinical and non clinical colleagues.
UKG Pro HCM (ex UltiPro HCM) was configured to manage employee records, structured onboarding workflows, and colleague compliance tracking. The HR team used the UltiPro HRIS capabilities to track mandatory certifications and training status, and to support routine financial reconciliation activities tied to background screening, including monthly reconciliation of FDLE fingerprinting invoices.
Operational scope emphasized centralized HR processes and project coordination within Tidewell Hospice Human Resources, supporting onboarding, compliance monitoring, and confidential record access controls. Governance practices documented confidentiality requirements for sensitive personnel situations and restricted HRIS access to authorized HR staff, while HR project coordination responsibilities were maintained through the system.
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign Agreement Cloud for Healthcare Providers | Digital Signing | Content Management | n/a | 2018 | 2018 |
In 2018 Tidewell Hospice implemented DocuSign Agreement Cloud for Healthcare Providers to digitize and secure patient-facing signature workflows, prioritizing compliance and faster in-home admissions. The deployment targeted core admission and consent processes and used the Digital Signing solution to capture signatures and manage document lifecycles across field clinical and administrative staff.
Tidewell configured DocuSign Agreement Cloud for Healthcare Providers with out of the box eSignature capabilities, reusable templates, and audit trail functionality to standardize forms and reduce manual handling. The implementation emphasized secure configuration and role based access to align with healthcare operational terminology such as consent capture, form templating, and electronic signature verification.
Operationally the rollout focused on in-home admission workflows and associated administrative tasks, embedding the Digital Signing process into clinician and admissions routines rather than requiring paper exchanges. Tidewell reported deployment that was effectively ready to use out of the box, enabling clinicians and office staff to execute and complete admission documentation during patient visits.
Governance centered on meeting HIPAA security expectations for patient privacy and data protection, with administrative controls and auditability configured to support healthcare compliance needs. Tidewell cites a significant reduction in time for the in-home admission process and an acceleration of doing business as observable outcomes following the DocuSign Agreement Cloud for Healthcare Providers deployment.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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