Tierney Brothers, Inc
3300 University Ave SE,
Minneapolis, 55414, MN,
United States
Minneapolis, 55414, MN,
United States
1 612-331-5500
Professional Services
Tierney Brothers, Inc Technographics
Tierney Brothers, Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tierney Brothers, Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Tierney Brothers, Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tierney Brothers, Inc has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2011, Microsoft 365 for Collaboration in 2018, Zendesk Service for Customer Support in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tierney Brothers, Inc is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tierney Brothers, Inc revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tierney Brothers, Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tierney Brothers, Inc Tech Stack and Enterprise Applications
Tierney Brothers, Inc ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, Tierney Brothers, Inc implemented Oracle NetSuite ERP to centralize finance and accounting operations. Oracle NetSuite ERP was deployed as a cloud-hosted, SaaS ERP Financial application to provide a consolidated platform for core financial workflows across the organization.
The implementation focused on standard ERP Financial modules, including general ledger, accounts payable, accounts receivable, billing and revenue management, fixed assets, cash management, and financial reporting. Configuration emphasized a unified chart of accounts, role-based dashboards and controls, automated AP and AR workflows, and period-close orchestration consistent with professional services accounting requirements.
Operational scope covered finance and accounting functions with extensions into procurement and project accounting to support service delivery billing and cost tracking. Governance centered on formalized approval workflows, role-based access and standardized month-end procedures to establish consistent financial controls and auditability across the company.
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Tierney Brothers, Inc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Tierney Brothers, Inc deployed Microsoft 365 to establish enterprise Collaboration across its 150 person professional services organization. The implementation followed a cloud tenant model with Microsoft 365 providing Exchange Online for corporate email, SharePoint Online for intranet and document libraries, OneDrive for user file sync, and Microsoft Teams for persistent chat and meetings. The company is using Microsoft 365 on their website which aligns public presence with the tenant services in use.
Identity and access management was centralized through Azure Active Directory to enable single sign on and role based administrative controls, and tenant administration included configuration of site and group provisioning, document permission management, and policy controls for retention and data loss prevention. Operational coverage targeted firmwide business functions common to professional services, including email, file collaboration, project communications, and internal knowledge sharing across US operations. Governance emphasized tenant level administration and policy enforcement to align Microsoft 365 Collaboration workflows with internal processes.
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Tierney Brothers, Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2016 | 2016 |
In 2016 Tierney Brothers, Inc deployed Zendesk Service on its public website to centralize customer inquiries. The deployment uses Zendesk Service as the Customer Support platform to capture web initiated tickets and support interactions for the company's professional services operations. The implementation surfaces a website embedded support interface that funnels requests into a centralized ticketing environment for case intake and lifecycle management.
Configured capabilities emphasize ticketing, request forms, agent workflows, and a knowledge base, with Zendesk Service used to create, assign, and track cases through automated workflows. Functional terminology applied includes ticket routing, agent queues, canned responses, and SLA aligned response processes to structure incident and request handling across the support team. Administrative configuration covers role based access, custom ticket fields for service categorization, and email channel processing to ensure consistent capture of customer communications.
Operational coverage centers on customer facing support via the corporate website and the internal support staff responsible for case resolution, aligning Zendesk Service with customer service and operations functions. Governance is organized through Zendesk administrator roles and configured workflows to standardize case handling and response procedures, with change control focused on helpdesk configuration and ticket form updates. The deployment consolidates customer issue intake into Zendesk Service as the primary Customer Support system for Tierney Brothers, Inc.
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tierney Brothers, Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Tierney Brothers, Inc
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Marketing | Director | Marketing | |
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Director of Operations | Director | Finance | |
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Vice President of Sales | VP | Sales | |
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Apps Being Evaluated by Tierney Brothers, Inc Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tierney Brothers, Inc IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tierney Brothers, Inc digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Tierney Brothers, Inc Technographics
Tierney Brothers, Inc is a Professional Services organization based in United States,
with around 150 employees and annual revenues of $15.0 million.
Tierney Brothers, Inc operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Microsoft 365 and Zendesk Service,
covering areas like ERP Financial, Collaboration and Customer Support.
Tierney Brothers, Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and Zendesk.
Tierney Brothers, Inc recently adopted applications including
Google Cloud Platform (GCP) in 2021, Lumen Cloud (ex CenturyLink) in 2020 and Lumen CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tierney Brothers, Inc’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Tierney Brothers, Inc’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tierney Brothers, Inc technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.