Oakville, L6K 2Y1, ON,
Canada
Tim Hortons Canada Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Tim Hortons Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100000 Tim Hortons Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tim Hortons Canada has purchased the following applications: Clearview for Restaurant Management in 2019, Amazon WebStore for eCommerce in 2013, Adobe Marketing Cloud (ex Omniture) for Marketing Automation in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tim Hortons Canada is running and its propensity to invest more and deepen its relationship with Clearview , Amazon Web Services (AWS) , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tim Hortons Canada revenues, which have grown to $7.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tim Hortons Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Clearview | Legacy | Clearview | Restaurant Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Tim Hortons Canada franchisees Gordon Phillips and Lexi Oksanen implemented Clearview in a phased rollout for scheduling, forecasting, inventory and production sheets. The deployment used Clearview as a Restaurant Management application to centralize roster creation and demand forecasting for the franchise location.
Module usage emphasized scheduling, inventory and forecasting modules along with production sheets to align cook production to demand. Configuration work focused on labor scheduling workflows, forecast parameterization, inventory par levels and templated production sheets, with automation applied to accelerate schedule generation and to generate production guidance from forecasts.
The phased rollout reached full integration within six months at the franchise site and covered frontline store operations, kitchen production planning and store management workflows. No third party system integrations are described in the source, so the implementation narrative centers on in-application orchestration of scheduling, inventory and forecasting functions.
Governance consisted of a staged adoption model and updated operational processes for schedule creation and inventory replenishment, with store managers shifting to forecast-driven ordering and production planning. Outcomes reported in the vendor customer interview include reductions in waste and faster schedule creation following the Clearview implementation.
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon WebStore | eCommerce | eCommerce | n/a | 2013 | 2013 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Marketing Cloud (ex Omniture) | Marketing Automation | CRM | n/a | 2013 | 2013 |
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