Tomra Systems
Tomra Systems Technographics
Tomra Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tomra Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5400 Tomra Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tomra Systems has purchased the following applications: IFS Cloud ERP for ERP Financial in 2019, Sage People (ex Fairsail) for Core HR in 2021, IFS Field Service Management (FSM) for Field Service Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tomra Systems is running and its propensity to invest more and deepen its relationship with IFS , Sage , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tomra Systems revenues, which have grown to $1.34 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tomra Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tomra Systems Tech Stack and Enterprise Applications
Tomra Systems ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS Cloud ERP | ERP Financial | ERP | n/a | 2019 | 2022 |
In 2019 Tomra Systems implemented IFS Cloud ERP as its ERP Financial solution, targeting finance and accounting functions across the TOMRA NOE business unit. The TOMRA NOE organization had been working with IFS version 7.5 for many years and the move to IFS Cloud required adaptation to a different architecture and usage model, which led to several early solution and data decisions being made under uncertain conditions.
The implementation concentrated on core ERP Financial capabilities, including general ledger configuration, accounts payable and receivable workflows, period close orchestration and financial reporting. Workstreams emphasized accounting structure configuration, chart of accounts harmonization and automation of transactional workflows, with business rule testing and iterative configuration refinements typical for ERP Financial deployments.
The project followed the IFS five phase methodology and the TOMRA NOE project group only fully aligned in the third phase, Establish Solution, when validation with real transactional data revealed what worked and what required rework. Operational ownership rested with the TOMRA NOE project group and finance stakeholders, who used iterative test cycles in Establish Solution to refine data models and solution design before later phases.
Governance shifted from early ad hoc decision making to formal decision gates and controlled sign off during Establish Solution, with increased emphasis on data validation and configuration rollback options. The documented implementation risk centered on early decisions made on somewhat uncertain grounds, which the team addressed by extending test cycles and tightening acceptance criteria.
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Tomra Systems HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage People (ex Fairsail) | Core HR | HCM | n/a | 2021 | 2021 |
In 2021, Tomra Systems implemented Sage People (ex Fairsail) as its Core HR application to operate as the group HR Information System. Sage People (ex Fairsail) is deployed on the Salesforce platform and is positioned to manage employee master data, workforce administration, and core HR workflows across TOMRA’s global organization.
The implementation emphasizes typical Core HR functional modules including employee records and organizational management, absence and leave administration, position and role management, configurable approval workflows, case management, and standardized reporting. System administration responsibilities documented in the implementation include creating and managing user accounts, enforcing role based access controls, maintaining data integrity, ensuring data privacy and security, compiling complex data reports for senior management, and operating a helpdesk for day to day issue resolution.
Operational structure places the HRIS administration in a Group role reporting to the Group Systems Manager, with the Senior Solution Specialist acting as the primary interface to the system supplier and internal HR Core Team. The deployment reflects a cloud based, Salesforce platform architecture with governance oriented around operational documentation, training material and continuous improvement projects managed in collaboration with global HR stakeholders.
Governance and process changes documented with the rollout center on formalizing operational documentation, training and support workflows, compliance controls for security and privacy, and a project cadence for system enhancements. The SAGe People implementation supports TOMRA Systems Sage People (ex Fairsail) Core HR business function by centralizing HR administration, enabling standardized processes across divisions, and providing a single source of HR data for global HR operations.
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Payroll | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Tomra Systems ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS Field Service Management (FSM) | Field Service Management | ERP Services and Operations | n/a | 2016 | 2017 |
In 2016, Tomra Systems implemented IFS Field Service Management (FSM) to standardize and centralize service operations across its Nordic organization. The deployment targeted the critical need for rapid fault resolution and fast spare parts delivery for recycling machines located at geographically dispersed retail sites, placing the work squarely in the Field Service Management category and addressing service organization priorities that directly impact store throughput and customer experience.
The IFS Field Service Management implementation emphasized core field service modules, including work order management, scheduling and dispatch, spare parts management, service contract handling and mobile field technician functionality for on-site diagnostics and parts fulfillment. Configuration focused on resource planning and an enhanced operational overview to enable cost-effective servicing of distributed assets, with standard Field Service Management capabilities applied to SLA tracking, preventive maintenance scheduling and parts logistics to support efficient field workflows.
Integrations centered on supporting the sales process through customer relationship management connectivity and on streamlining internal administration including invoice management, consolidating service and commercial data across the Nordic footprint. The solution covered service, sales and administrative business functions and was designed to provide a unified operational view between countries, improving planning and transparency for store-facing service teams.
Governance and rollout aligned with a prior corporate decision to adopt a single business application across the Nordics, with process standardization used to streamline service workflows and cross-border visibility. The implementation was explicitly intended to reduce total costs over time and to improve the way the service process was handled, prioritizing reduced time to resolution and faster spare parts delivery for store operators.
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Tomra Systems AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Generative AI Platforms | AI Development |
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2024 | 2025 |
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Tomra Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Tomra Systems Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2013 | 2013 |
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Tomra Systems SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2016 | 2017 |
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Tomra Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2013 | 2014 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tomra Systems ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Tomra Systems TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Tomra Systems PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Tomra Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Tomra Systems
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Tomra Systems Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tomra Systems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tomra Systems digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Tomra Systems Technographics
Tomra Systems is a Manufacturing organization based in Norway,
with around 5400 employees and annual revenues of $1.34 billion.
Tomra Systems operates a diverse technology stack with applications such as
IFS Cloud ERP, Sage People (ex Fairsail) and IFS Field Service Management (FSM),
covering areas like ERP Financial, Core HR and Field Service Management.
Tomra Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IFS and Sage.
Tomra Systems recently adopted applications including
IFS Industrial AI in 2024, OneTrust CookiePro in 2022 and Microsoft Azure Blob Storage in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tomra Systems’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Tomra Systems’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tomra Systems technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.