Baku, x,
Azerbaijan
Topaz Azerbaijan Technographics
Topaz Azerbaijan Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Topaz Azerbaijan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Topaz Azerbaijan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Topaz Azerbaijan has purchased the following applications: Crocusoft AMC Platform for AP Automation in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Crocusoft CRM for CRM in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Topaz Azerbaijan is running and its propensity to invest more and deepen its relationship with Crocusoft , Cisco Systems , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Topaz Azerbaijan revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Topaz Azerbaijan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Topaz Azerbaijan Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crocusoft | Legacy | Crocusoft AMC Platform | AP Automation | ERP Financial Management | n/a | 2022 | 2022 |
In 2022 Topaz Azerbaijan implemented the Crocusoft AMC Platform as an AP Automation solution to centralize B2B and B2C customer engagement and automate payment-related workflows. The engagement delivered a refreshed web presence alongside a B2B/B2C CRM, with the Crocusoft AMC Platform positioned to support accounts payable automation and payment orchestration for the betting operator in Azerbaijan. Topaz Azerbaijan Crocusoft AMC Platform AP Automation supports finance and operations functions for agent settlements and customer payments.
The implementation included CRM capabilities for both business and consumer channels, agent control workflows to manage commission and access, warehouse and equipment tracking for site-level assets, and document oversight for transactional and compliance records. Payment-related workflows were automated within the platform, and the vendor description of automated payment mechanisms supports inclusion of Crocusoft’s money-collection and AMC capabilities as part of the Crocusoft AMC Platform implementation. Configuration focused on workflow orchestration, document lifecycle controls, and rule-based payment processing consistent with AP Automation functionality.
Operational coverage centered on Topaz Azerbaijan’s betting operations and employee-facing agent networks in Azerbaijan, with the Crocusoft AMC Platform integrated with the refreshed website and B2B/B2C CRM to coordinate customer interactions and payment events. Governance changes emphasized tighter document oversight and structured approval paths for payment and settlement processes, aligning finance, operations, and commercial agent management around standardized workflows. The engagement targeted finance and process efficiency as explicit goals without specific outcomes declared in the source.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crocusoft | Legacy | Crocusoft CRM | CRM | CRM | n/a | 2023 | 2023 |
In 2023, Topaz Azerbaijan implemented Crocusoft CRM, a CRM deployed to manage agent, equipment, warehouse and outlet operations across its B2B and B2C channels. The Crocusoft CRM deployment targets field and outlet operations in Azerbaijan and centralizes customer and partner records for agents and retail outlets.
The implementation delivered explicit modules for agent management, equipment and outlet management, warehouse tracking, call handling and call tracking, SMS messaging, and geolocation-based field visibility. Configuration emphasized operational workflows for order capture, visit logging, inventory movements and contact interaction records.
The project was delivered by Crocusoft and was scoped to support sales, field operations, warehouse logistics and outlet management functions. Crocusoft CRM provides geolocation and call tracking to orchestrate field visits and SMS to support outbound and transactional communications.
Governance focused on standardizing agent onboarding, visit scheduling, call routing and warehouse reconciliation processes to streamline field and outlet operations. Rollout and operational ownership were organized around field teams and outlet managers, consolidating interaction logs and inventory status into the Crocusoft CRM.
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Tag Management | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2016 | 2016 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Topaz Azerbaijan
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Topaz Azerbaijan Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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