Northlake, 76226, TX,
United States
Town of Northlake, TX Technographics
Town of Northlake, TX Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Town of Northlake, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Town of Northlake, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Town of Northlake, TX has purchased the following applications: OpenGov ERP Cloud for Government ERP in 2014, Microsoft 365 for Collaboration in 2019, Granicus govDelivery for Citizen Engagement in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Town of Northlake, TX is running and its propensity to invest more and deepen its relationship with OpenGov , Microsoft , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Town of Northlake, TX revenues, which have grown to $11.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Town of Northlake, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Town of Northlake, TX Tech Stack and Enterprise Applications
Town of Northlake, TX ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenGov | Legacy | OpenGov ERP Cloud | Government ERP | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, the Town of Northlake, TX deployed OpenGov ERP Cloud as its Government ERP. OpenGov ERP Cloud was configured to centralize municipal financial operations for the 100-employee local government, covering general ledger, budgeting, accounts payable, procurement, payroll, and fund accounting. The implementation established the application as the primary transactional platform for finance and administrative functions.
Deployment followed a cloud based SaaS architecture with role based access controls and configurable municipal approval workflows, aligned to fiscal year budgeting cycles and council reporting requirements. Configuration work emphasized chart of accounts alignment, budget controls, vendor management, and electronic invoice workflows to support accounts payable and revenue collection processes. The rollout targeted finance and administration departments and embedded standard municipal fiscal controls and audit trails within OpenGov ERP Cloud.
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Town of Northlake, TX Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Town of Northlake, TX implemented Microsoft 365 to establish cloud-first Collaboration capabilities across municipal operations. The deployment is visible on the town website where Microsoft 365-hosted content and services are surfaced for public access, and the Microsoft 365 tenant is positioned to support municipal administration and public services.
The Microsoft 365 implementation centers on Collaboration functionality commonly used in small municipal environments, including Exchange Online for email, SharePoint Online for public content and intranet hosting, OneDrive for Business for individual file storage, and Microsoft Teams for internal communication and coordination. Configuration focuses on SharePoint-driven content delivery for the website and document collaboration workflows that tie public-facing pages to internal records.
Operational coverage spans municipal departments and administrative staff within the Town of Northlake, TX, with tenant-level account administration and role-based access controls. Governance emphasizes policy enforcement and information stewardship consistent with public sector records practices, and the rollout approach reflects a centralized, cloud-hosted Microsoft 365 architecture to streamline collaboration across local government functions.
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Town of Northlake, TX CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govDelivery | Citizen Engagement | CRM | n/a | 2020 | 2020 |
In 2020, the Town of Northlake, TX deployed Granicus govDelivery as its citizen-facing notification and subscription platform on the municipal website. Granicus govDelivery is used to manage email and SMS notifications, subscription topics, and targeted community alerts within the Citizen Engagement category, supporting outbound communications for council updates, service notices, and community events.
The implementation centers on web-embedded subscription forms, topic-based segmentation, scheduled content distribution, and built-in engagement reporting, aligning the Granicus govDelivery configuration with municipal communications and public information functions. Operational workflows are structured to centralize message approval and topic governance for town communications, and the Town of Northlake, TX Granicus govDelivery Citizen Engagement deployment emphasizes subscription orchestration and web delivery as the primary channels for resident outreach.
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Citizen Engagement | CRM |
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2019 | 2019 |
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Utilities Customer Care and Billing | CRM |
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2018 | 2018 |
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Town of Northlake, TX ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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Town of Northlake, TX TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Critical Event Management | TRM |
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2018 | 2018 |
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Town of Northlake, TX IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Town of Northlake, TX
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Town of Northlake, TX Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||