Prosper, 75078, TX,
United States
Town of Prosper, TX Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Town of Prosper, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 411 Town of Prosper, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Town of Prosper, TX has purchased the following applications: Benefitfirst for Benefits Administration in 2020, OpenGov ERP Cloud for Government ERP in 2021, Hubspot Live Chat for Chatbots and Conversational AI in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Town of Prosper, TX is running and its propensity to invest more and deepen its relationship with Benefitfirst , NEOGOV , OpenGov or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Town of Prosper, TX revenues, which have grown to $53.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Town of Prosper, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefitfirst | Legacy | Benefitfirst | Benefits Administration | HCM | n/a | 2020 | 2020 |
In 2020, the Town of Prosper, TX implemented Benefitfirst for Benefits Administration to centralize employee benefit enrollment and deductions across municipal HR and payroll workflows. The deployment supports the Administration department and the Human Resources Manager, with day to day operation executed by the Payroll Specialist responsible for accurate benefits and payroll data entry for the town's workforce of approximately 411 employees.
Benefitfirst was configured to manage core Benefits Administration capabilities including employee benefit elections, open enrollment processing, qualifying event updates, benefit deduction mapping, and group term life insurance administration. Configuration work centered on automating benefit changes for new hires, open enrollment, and qualifying events, and on establishing rules for deduction calculation and special payroll events such as vacation buy-back and longevity pay.
Operational integration aligns Benefitfirst with the Towns payroll and records ecosystem, with explicit data flows between Benefitfirst and the STW payroll system, NeoGov onboarding data, TMRS and ICMA retirement records, and Laserfiche for electronic document storage. The Payroll Specialist enters and reconciles payroll and benefits data into STW using inputs from Benefitfirst and other employee databases, while coordinating with Finance to calculate final payouts and to terminate deductions and benefits on separations.
Governance and process changes formalized responsibilities and audit checkpoints, the Payroll Specialist performs verification and auditing of payroll and benefit entries, files electronic employee documents into Laserfiche each payroll cycle, and reports irregularities to the Human Resources Manager. The implementation emphasizes HR and payroll workflow orchestration, role based data entry and review, and cross-department communication between HR, Finance, and operational departments to ensure accurate benefits administration with Benefitfirst.
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Core HR | HCM |
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2020 | 2020 |
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Offboarding | HCM |
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2020 | 2020 |
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Onboarding | HCM |
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2020 | 2020 |
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Recruiting | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenGov | Legacy | OpenGov ERP Cloud | Government ERP | ERP Services and Operations | n/a | 2021 | 2021 |
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Government ERP | ERP Services and Operations |
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2020 | 2020 |
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Permitting and Licensing | ERP Services and Operations |
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2023 | 2024 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Document Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2023 | 2023 |
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Citizen Engagement | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2025 | 2025 |
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IT Service Management | ITSM |
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2024 | 2024 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Domain Name System (DNS) | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2012 | 2012 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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