Thompson's Station, 37179, TN,
United States
Town of Thompson's Station Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Town of Thompson's Station and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Town of Thompson's Station employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Town of Thompson's Station has purchased the following applications: Intuit QuickBooks Online for ERP Financial in 2019, Inova Payroll for Payroll in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Town of Thompson's Station is running and its propensity to invest more and deepen its relationship with Intuit , Inova Payroll , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Town of Thompson's Station revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Town of Thompson's Station intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit QuickBooks Online | ERP Financial | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Town of Thompson's Station implemented Intuit QuickBooks Online as its ERP Financial system to centralize core accounting functions for the municipality. The deployment is small scale and operated by the Finance Director, reflecting the town government context and headcount constraints.
Intuit QuickBooks Online is used to maintain the town general ledger and bookkeeping workflows, with the Finance Director responsible for system configuration and day to day maintenance. Utility billing is managed through a combination of Intuit QuickBooks Online and legacy QuickBooks desktop instances, indicating hybrid use of cloud and desktop accounting tools for billing and receivables.
Payroll remains provisioned by Innova Payroll systems, an outside vendor, and property tax bills are printed by the state, while other administrative records continue to be maintained manually. Governance is effectively centralized in the Finance Director, who administers financial processes and reconciliations across the Intuit QuickBooks Online deployment, utility billing workflows, and outsourced payroll interactions.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Inova Payroll | Legacy | Inova Payroll | Payroll | HCM | n/a | 2019 | 2019 |
In 2019, the Town of Thompson's Station implemented Inova Payroll to provide outsourced municipal payroll services. The payroll application Inova Payroll is delivered by an outside vendor and handles payroll processing for the town's municipal workforce of roughly 25 employees in the United States, operating alongside the town's existing financial and billing practices.
As a Payroll application the Inova Payroll deployment reflects vendor-hosted payroll operations and includes standard payroll capabilities such as gross to net calculations, tax withholding computation, payroll register generation, and employee pay distribution workflows commonly provided by payroll vendors. Operational responsibilities are divided between the external Inova Payroll service for payroll execution and the town Finance Director for general ledger maintenance in QuickBooks Online and for utility billing managed across QuickBooks Online and desktop. Governance and record keeping remain town centric, with payroll data coexisting alongside state-printed property tax records and manually maintained municipal records.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Town of Thompson's Station implemented Google Workspace (Formerly Google G-Suite) in the Collaboration category to provide cloud-hosted email and productivity services for its municipal staff. The deployment reflects a small municipal environment of roughly 25 employees, using a SaaS architecture with domain-managed user accounts and centralized tenant administration. Google Workspace (Formerly Google G-Suite) is used to consolidate email, calendaring, document collaboration, and file storage into a unified Collaboration platform that supports administrative operations and public communications workflows.
Signals observed on the town website indicate active Google Workspace domain verification and a public footprint tied to the Google Workspace tenant, consistent with use for email routing and Google-managed domain services. Functional modules aligned to the deployment include Gmail, Google Drive, Google Calendar, Google Docs and Google Groups, enabling shared document collaboration, scheduling, and municipal communications. Operational governance is focused on a central domain administrator model for account provisioning, access controls, and basic information governance appropriate to a small government organization.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Citizen Engagement | CRM |
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2019 | 2019 |
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Citizen Engagement | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2018 | 2018 |
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