Hyderabad, 500072,
India
Towncart Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Towncart and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 Towncart employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Towncart has purchased the following applications: ZopSmart OMS for Order Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Towncart is running and its propensity to invest more and deepen its relationship with ZopSmart or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Towncart revenues, which have grown to $34.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Towncart intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ZopSmart | Legacy | ZopSmart OMS | Order Management | SCM | n/a | 2020 | 2020 |
In 2020, Towncart deployed ZopSmart OMS for Order Management to enable online grocery ordering and store fulfilment across its Indian supermarket franchise network. The implementation used ZopSmart's ecommerce platform and mobile applications to capture orders, manage checkout workflows, and route fulfilment to physical stores.
App listing and APK metadata show the Towncart mobile app was developed by ZopSmart, supporting the inference that ZopSmart OMS order management and fulfilment modules were active in the implementation. Functional capabilities implemented include order capture from mobile and web channels, store assignment and fulfilment orchestration, inventory visibility for store fulfilment, and order tracking to support customer notifications.
Operational scope encompassed store operations and ecommerce teams across Towncart stores in India, aligning business functions such as store fulfilment, customer checkout, and order tracking under the ZopSmart OMS. Governance and configuration work focused on mapping franchise store inventory and fulfilment rules into centralized order orchestration and mobile driven order processing, enabling consistent fulfilment workflows across locations.
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