AI Buyer Insights:

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● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

Trailfinders Group
Location
42-50 Earls Court Road,
London, W8 6FT,
United Kingdom
Website
https://www.trailfinders.com/
Phone
44 20 7937-3336
Artw industry
Professional Services
Employee
Revenue

Trailfinders Group Technographics

Trailfinders Group Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Trailfinders Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1090 Trailfinders Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Trailfinders Group has purchased the following applications: Crown Flexi for Workforce Management in 2014, Adobe Connect for Audio Video and Web Conferencing in 2021, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Trailfinders Group is running and its propensity to invest more and deepen its relationship with Crown Commercial Service , Adobe Systems , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Trailfinders Group revenues, which have grown to $1.22 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Trailfinders Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Trailfinders Group Tech Stack and Enterprise Applications

Trailfinders Group HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Crown Commercial Service Legacy Crown Flexi Workforce Management HCM n/a 2014 2014
In 2014, Trailfinders Group implemented Crown Flexi as its Workforce Management application. The deployment used Crown's Open Options time and attendance and rostering solution to centralise support services across its UK branches and introduce employee self-service for schedule visibility and clocking workflows. Configuration emphasized time and attendance capture, automated rostering, exception handling, and employee self-service modules, aligning workforce scheduling with branch operations and HR payroll processes. Rollout was staged across UK branches with central governance for rostering policy and exception workflows to standardise scheduling and administrative practices, and according to customer case write-ups the rollout delivered operational improvements and contributed to approximately 10% year-on-year sales growth over the three years after implementation.
Trailfinders Group Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Connect Audio Video and Web Conferencing Collaboration n/a 2021 2021
In 2021, Trailfinders Group implemented Adobe Connect as its Audio Video and Web Conferencing solution, deploying Adobe Connect on the Trailfinders public website to support live customer-facing sessions. The implementation emphasizes web-embedded meeting and webinar rooms to enable remote consultations and online events directly through the company website. The Adobe Connect deployment was configured around standard conferencing capabilities including persistent virtual rooms, webinar templates, meeting controls, screen sharing, chat and Q and A, recording and content pods. Configuration work focused on branding the Adobe Connect interface to match the Trailfinders website and provisioning host and presenter entitlements to internal users. Operational coverage centers on customer service, marketing, and learning and development functions, using Adobe Connect for webinars, product briefings, and remote training. Governance practices were established for room scheduling, access control, and recorded content retention, aligning meeting administration with existing web publishing and customer engagement processes.
Collaboration Collaboration 2022 2022
Trailfinders Group CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2018 2018
In 2018, Trailfinders Group deployed Hotjar on its public website as part of its Customer Experience instrumentation. The implementation uses Hotjar to collect client-side behavioral data to support website experience analysis and digital customer journey observation. The Hotjar implementation is centered on page-level instrumentation, using the Hotjar tracking snippet to capture session recordings, heatmaps, form interaction signals, and on-page feedback widgets that are typical for Customer Experience tooling. Configuration focused on capturing user interactions across customer-facing pages, enabling product, UX, and digital marketing teams to access behavioral analytics and qualitative feedback. Operational coverage was the public Trailfinders website, with analytics signals organized for web experience and conversion analysis across digital channels. Governance and rollout details emphasize on-page deployment and role-based access for analytics consumers, with usage aligned to standard web analytics and privacy considerations for customer-facing tracking.
Customer Experience CRM 2020 2020
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2018 2018
Tag Management CRM 2019 2019
Trailfinders Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2022 2022
Cloud Storage IaaS 2022 2022
Trailfinders Group CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Application Firewalls (WAF) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Trailfinders Group

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Trailfinders Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Trailfinders Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Trailfinders Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Trailfinders Group Technographics
Trailfinders Group is a Professional Services organization based in United Kingdom, with around 1090 employees and annual revenues of $1.22 billion.
Trailfinders Group operates a diverse technology stack with applications such as Crown Flexi, Adobe Connect and Hotjar, covering areas like Workforce Management, Audio Video and Web Conferencing and Customer Experience.
Trailfinders Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Crown Commercial Service, Adobe Systems and Contentsquare.
Trailfinders Group recently adopted applications including Slack Connect in 2022, Hetzner in 2022 and OVHcloud in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Trailfinders Group’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Trailfinders Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Trailfinders Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.