Transportes Boyaca SL Technographics
Transportes Boyaca SL Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Transportes Boyaca SL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Transportes Boyaca SL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Transportes Boyaca SL has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, Zendesk Service for Customer Support in 2021, Amazon SES for Transactional Email in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Transportes Boyaca SL is running and its propensity to invest more and deepen its relationship with Google , Zendesk , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Transportes Boyaca SL revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Transportes Boyaca SL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Transportes Boyaca SL Tech Stack and Enterprise Applications
Transportes Boyaca SL Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Transportes Boyaca SL deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The implementation is visible on the company website and established domain-level SaaS hosting for corporate email and productivity across the organization. The deployment targeted the central administrative domain to cover office staff and field user identities for a unified collaboration fabric.
The Google Workspace implementation includes Gmail for corporate email, Google Calendar for scheduling, Google Drive for centralized file storage, Google Docs, Sheets, and Slides for real-time document collaboration, and the Google Admin console for user and device management. Shared drives, Groups for role-based access, and mobile device management were configured to support operational communication and document lifecycle workflows consistent with Collaboration platform capabilities.
Using Google Workspace on their website indicates public-facing email routing and contact forms tied to Workspace mailboxes, and Drive-hosted assets used for document access and link distribution. Operational coverage includes corporate functions such as operations, dispatch, fleet coordination, human resources, and finance, providing core communications, scheduling, and document collaboration services company-wide.
Governance is managed through the Google Workspace admin console with centralized user provisioning, group management, and domain-level access controls to enforce policy and account lifecycle processes. Transportes Boyaca SL Google Workspace (Formerly Google G-Suite) Collaboration underpins corporate communications and document workflows while centralizing administrative control for transport and logistics operations.
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Transportes Boyaca SL CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021, Transportes Boyaca SL implemented Zendesk Service to provide Customer Support via its public website. The deployment focused on embedding Zendesk Service web messaging and ticket capture into the company site, establishing an online customer service entry point for transport and logistics inquiries.
Configuration centered on core Customer Support capabilities such as ticketing workflows, web widget driven messaging, knowledge base content delivery, and automation for routing and response templates. Zendesk Service was configured with standardized ticket fields, priority handling, macros, and SLA oriented workflow routing to support customer service and operations teams.
Operational scope covers customer service and operations functions, aligning front line agents with centralized ticket queues and case management processes. Governance included role based agent permissions, a staged website rollout, and process documentation for incoming inquiry triage and escalation, maintaining continuity of service through the Zendesk Service platform.
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Marketing Automation | CRM |
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2018 | 2018 |
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Transportes Boyaca SL PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2019 | 2019 |
In 2019, Transportes Boyaca SL deployed Amazon SES for Transactional Email on its public website. Transportes Boyaca SL is a Spain based transportation operator with approximately 500 employees and uses Amazon SES to handle website driven email communications.
The Amazon SES implementation emphasizes Transactional Email capabilities, including programmatic sending via API or SMTP endpoints, domain authentication and DKIM signing, automated bounce and complaint handling, and template management. Configuration also includes suppression list controls and monitoring of delivery events to maintain deliverability and compliance for transactional messages.
Operational integration connects website triggered workflows to Amazon SES send paths for order confirmations, booking and shipment notifications, password resets and account alerts. The relationship between Transportes Boyaca SL, Amazon SES, Transactional Email and business functions is explicit, with Amazon SES serving the sending layer for customer communications and account management handled by web operations and customer service.
Governance focuses on email authentication, monitoring of bounce and complaint streams, and assignment of operational ownership for suppression and complaint workflows during rollout. Amazon SES is instrumented as the transactional email backbone for the website, and Amazon SES appears in configuration and DNS records as the central email service.
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Transportes Boyaca SL IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Transportes Boyaca SL Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Transportes Boyaca SL
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Apps Being Evaluated by Transportes Boyaca SL Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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