Madison, 53703, WI,
United States
Trek Travel LLC Technographics
Trek Travel LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Trek Travel LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Trek Travel LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Trek Travel LLC has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2006, Olark Live Chat for Chatbots and Conversational AI in 2013, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Trek Travel LLC is running and its propensity to invest more and deepen its relationship with Oracle , Olark , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Trek Travel LLC revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Trek Travel LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Trek Travel LLC Tech Stack and Enterprise Applications
Trek Travel LLC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2006 | 2006 |
In 2006, Trek Travel LLC implemented Oracle NetSuite ERP. The Oracle NetSuite ERP deployment targeted ERP Financial capabilities to centralize finance and accounting for the United States based leisure and hospitality operator. The implementation configured core financial modules including general ledger, accounts payable, accounts receivable, billing, fixed assets, and financial reporting to establish a unified accounting backbone.
The deployment leveraged Oracle NetSuite ERP's cloud native SaaS architecture, enabling centralized financial recordkeeping with role based access controls and a multi entity chart of accounts appropriate for the company size. Operational scope focused on finance and accounting functions, formalizing month end close workflows, revenue recognition and billing processes, and purchase to pay orchestration. Governance efforts emphasized a standardized chart of accounts, controlled user permissions, and structured close processes to enforce consistent financial governance and reporting.
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Trek Travel LLC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Trek Travel LLC deployed Olark Live Chat on its public website. The implementation uses Olark Live Chat within the Chatbots and Conversational AI category to enable real time visitor messaging embedded on web pages, and the deployment is limited to the public-facing web estate where customer inquiries originate.
Configuration centered on the standard Olark Live Chat widget and operator console, with functionality oriented around live chat, automated offline message capture, chat transcripts, and basic visitor presence indicators. Operational ownership is aligned to guest facing functions typical for a leisure and hospitality operator, with the system providing a direct channel for reservations and guest services teams to handle inbound website conversations. Trek Travel LLC Olark Live Chat Chatbots and Conversational AI supports website customer engagement workflows without named third party integrations documented in the source.
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Trek Travel LLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Trek Travel LLC implemented Microsoft 365 as its primary Collaboration platform. Microsoft 365 is positioned to centralize email, document authoring, and team communications across the organization, supporting roughly 100 employees in the United States.
The deployment of Microsoft 365 encompassed core collaboration modules, including Exchange Online for email, SharePoint Online for intranet and document management, OneDrive for personal file synchronization, Microsoft Teams for chat and meetings, and Office desktop and web applications for content creation. Configuration patterns described align with tenant level settings, group based access control, license assignment, and shared document libraries to support collaborative workflows.
The public site source indicates Microsoft 365 is in use on their website, which suggests direct integration between site assets and Microsoft hosted services for content or authentication flows. Operational coverage emphasizes business functions such as marketing, operations, and customer experience where centralized messaging and shared content are critical.
Governance emphasis reflected typical Collaboration best practices, including centralized account provisioning, policy controls for external sharing, and retention settings applied at the tenant level to manage compliance and information lifecycle. The implementation narrative centers on Microsoft 365 as the Collaboration backbone for Trek Travel LLC, with tenant configuration and standard Microsoft collaboration modules driving internal communication and document workflows.
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Trek Travel LLC eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Product Review Management | eCommerce |
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2018 | 2018 |
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Trek Travel LLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Trek Travel LLC ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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Trek Travel LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Trek Travel LLC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President | CXO | Finance | ||||
| Marketing Manager | Manager | Marketing | ||||
| Sales manager | Manager | Sales |
Apps Being Evaluated by Trek Travel LLC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||