Trinetra Wireless
#1245 (old #1144), Trichy Road,
Coimbatore, 641 045,
India
Coimbatore, 641 045,
India
91 422 2321307
Professional Services
Trinetra Wireless Technographics
Trinetra Wireless Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Trinetra Wireless and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Trinetra Wireless employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Trinetra Wireless has purchased the following applications: Tidio Live Chat for Chatbots and Conversational AI in 2020, Hotjar for Customer Experience in 2020, ANGLER Vendora for Supplier Relationship Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Trinetra Wireless is running and its propensity to invest more and deepen its relationship with Tidio , My Live Chat , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Trinetra Wireless revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Trinetra Wireless intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Trinetra Wireless Tech Stack and Enterprise Applications
Trinetra Wireless AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Trinetra Wireless implemented Tidio Live Chat. Tidio Live Chat is in the Chatbots and Conversational AI category and was embedded as a website chat widget on Trinetra Wireless's public site to deliver live agent chat and automated conversational workflows for customer support and lead capture. The implementation follows a website-embedded widget model feeding a cloud-hosted chat platform, with agent activity handled through a browser-based operator interface.
Configuration centered on live chat routing, canned response libraries, and chatbot conversation flows configured to capture visitor contact details and triage inquiries to sales and support personnel. Operational scope is the company website and customer-facing teams in India, with governance managed by customer support leadership who maintain chat scripts and escalation rules. Trinetra Wireless implemented Tidio Live Chat in the Chatbots and Conversational AI category to support customer support and sales business functions.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Trinetra Wireless CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020 Trinetra Wireless implemented Hotjar on its public website. The deployment positions Hotjar as part of the company Customer Experience tooling to capture behavioral analytics directly from web visitors.
The implementation of Hotjar at Trinetra Wireless was configured to collect standard client side telemetry including session recordings, heatmaps, conversion funnels, and on-page feedback surveys. Hotjar was embedded via the vendor JavaScript snippet on target site pages to capture click, scroll, and form interaction data consistent with common Customer Experience implementations.
Operational scope centers on web product and marketing workflows, with collected insights intended to inform website UX decisions and customer engagement priorities. Access to Hotjar outputs is routed to teams responsible for web content, lead capture, and support triage, reflecting typical business function use of Customer Experience analytics.
Governance for the Hotjar deployment emphasized in-browser configuration and data capture controls, including sampling and consent related settings aligned to site analytics practices. Trinetra Wireless relied on client side instrumentation of Hotjar to minimize backend integration work, keeping the implementation focused on front end behavior measurement.
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Trinetra Wireless Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ANGLER Technologies | Legacy | ANGLER Vendora | Supplier Relationship Management | Procurement | n/a | 2020 | 2020 |
In 2020, Trinetra Wireless implemented ANGLER Vendora, a Supply Chain Management application, to automate end to end vendor and procurement workflows that had been managed manually. The ANGLER Vendora deployment was positioned to cover the full order fulfillment to delivery lifecycle and to centralize vendor communications and tracking for procurement and supply chain teams.
The implementation configured ANGLER Vendora modules for procurement requisitioning, purchase order processing, vendor management, vendor performance tracking, buyer and vendor dashboards, and a ticketing system to capture and track communications and exceptions. Automation was applied to vendor function workflows to remove manual handoffs, and dashboard reporting was configured to present vendor efficiency attributes and operational heads up for buyers and vendors.
ANGLER Vendora was integrated with Trinetra Wirelesss in house ERP using a SAP HANA connection to synchronize master data, purchase orders, and delivery status updates. Operational coverage included procurement and supply chain business functions and extended to buyer to vendor collaboration through the embedded ticketing workflow, enabling traceable issue resolution and communication history.
Governance was structured around the Vendora dashboards and vendor performance attributes, which became the primary mechanism for vendor monitoring and operational decision making. The deployment eliminated manual tracking of vendor activities, automated procurement and supply chain functional flow, and was reported by the customer to have reasonable cost and maintenance for their vendor base, with no specific functional gaps identified.
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Trinetra Wireless PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Trinetra Wireless
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Apps Being Evaluated by Trinetra Wireless Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Trinetra Wireless IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Trinetra Wireless digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Trinetra Wireless Technographics
Trinetra Wireless is a Professional Services organization based in India,
with around 100 employees and annual revenues of $12.0 million.
Trinetra Wireless operates a diverse technology stack with applications such as
Tidio Live Chat, Hotjar and ANGLER Vendora,
covering areas like Chatbots and Conversational AI, Customer Experience and Supplier Relationship Management .
Trinetra Wireless has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tidio, Contentsquare and ANGLER Technologies.
Trinetra Wireless recently adopted applications including
Twilio Sendgrid in 2022, Tidio Live Chat in 2020 and My Live Chat in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Trinetra Wireless’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Trinetra Wireless’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Trinetra Wireless technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.