Needham, 02494, MA,
United States
Tripadvisor Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Tripadvisor and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2850 Tripadvisor employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tripadvisor has purchased the following applications: OneSource Virtual AP Automation for AP Automation in 2023, Greenhouse ATS for Applicant Tracking System in 2020, FreeWheel Demandsuite for Agency Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tripadvisor is running and its propensity to invest more and deepen its relationship with OneSource Virtual , Workday , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tripadvisor revenues, which have grown to $1.79 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tripadvisor intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneSource Virtual | Legacy | OneSource Virtual AP Automation | AP Automation | ERP Financial Management | n/a | 2023 | 2023 |
In 2023, Tripadvisor engaged OneSource Virtual AP Automation to streamline accounts payable and improve financial efficiency across its Accounting Operations. The deployment was designed to retain in-house AP ownership while postponing an additional hire, aligning the implementation with the company objective to shift staff toward higher value work.
OneSource Virtual AP Automation was configured to automate routine invoice processing and data entry, establish workflow routing for approvals, and manage exceptions through automated validation and task assignment. Configuration emphasized invoice capture, automated posting to AP records, and approval orchestration consistent with AP Automation functional patterns.
The implementation covered Tripadvisor’s AP team of four within Accounting Operations, shifting approximately 30 percent of routine data entry workload to the automated system. Operational scope focused on transactional invoice handling and day-to-day AP processing, enabling downstream accounting activities to consume cleaner AP data.
Governance was framed to preserve internal controls and AP accountability while changing team workflows, allowing staff to reallocate effort to account reconciliation, investigating payment issues, and FPA. Reported outcomes included a reduction in routine manual entry time and the ability to delay headcount expansion, reflecting the intended efficiency gains from OneSource Virtual AP Automation.
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ERP Financial | ERP Financial Management |
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2011 | 2012 |
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ERP Financial | ERP Financial Management |
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2015 | 2015 |
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Expense Management | ERP Financial Management |
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2011 | 2012 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2017 | 2017 |
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Subscription and Recurring Billing | ERP Financial Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
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Benefits Administration | HCM |
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2013 | 2014 |
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Candidate Relationship Management | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2011 | 2012 |
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Employee Experience | HCM |
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2021 | 2021 |
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HR Service Delivery | HCM |
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2018 | 2019 |
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Learning and Development | HCM |
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2021 | 2022 |
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Learning and Development | HCM |
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2020 | 2020 |
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Learning and Development, Succession and Leadership Planning, Skills Intelligence | HCM |
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2025 | 2025 |
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Payroll | HCM |
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2011 | 2012 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Volunteer Management | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2015 | 2016 |
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Workforce Management | HCM |
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2015 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FreeWheel, A Comcast Company | Legacy | FreeWheel Demandsuite | Agency Management | ERP Services and Operations | n/a | 2024 | 2024 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2012 | 2018 |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Data Warehouse | Analytics and BI |
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2011 | 2011 |
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Data Warehouse | Analytics and BI |
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2011 | 2011 |
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Data Warehouse | Analytics and BI |
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2021 | 2021 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2020 | 2021 |
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Customer Support | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2006 | 2006 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2012 | 2012 |
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EPM | EPM |
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2017 | 2017 |
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Financial Consolidation and Close | EPM |
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2012 | 2012 |
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Financial Consolidation and Close | EPM |
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2017 | 2017 |
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Financial Consolidation and Close | EPM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2011 | 2012 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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