Memphis, 38138, TN,
United States
TruGreen Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by TruGreen and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6500 TruGreen employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TruGreen has purchased the following applications: AppZen Autonomous AP for AP Automation in 2020, Phenom Talent CRM for Candidate Relationship Management in 2018, RunMyProcess DigitalSuite for Business Process Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TruGreen is running and its propensity to invest more and deepen its relationship with AppZen , Oracle , Phenom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TruGreen revenues, which have grown to $1.51 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TruGreen intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AppZen | Legacy | AppZen Autonomous AP | AP Automation | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, TruGreen implemented AppZen Autonomous AP, Apps Category . The Finance and IT teams collaborated to deploy AppZen Autonomous AP to advance invoice processing and embed AI-driven invoice auditing into Accounts Payable operations. The deployment focused on AP teams and centralized auditing workflows within TruGreen's finance organization, establishing the application as the primary engine for invoice review and exception identification.
AppZen Autonomous AP was configured to automate invoice capture, AI-based invoice auditing, exception detection and routing, and to maintain tamper-evident audit trails and control checkpoints for day-to-day AP workflows. Governance was formalized through a joint Finance and IT operating model that defined approval workflows, exception escalation paths, and audit review responsibilities, and operational procedures were adjusted to incorporate system-driven validations and exception handling. The implementation delivered an upgraded and more accurate approach to invoice auditing in 2020, and training and rollout prioritized alignment across AP, treasury, and IT to sustain automated audit controls.
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Legacy | Phenom Talent CRM | Candidate Relationship Management | HCM | n/a | 2018 | 2018 |
In 2018 TruGreen deployed Phenom Talent CRM to support Candidate Relationship Management across its recruiting operations in the United States. The implementation was centered on an embedded career-site model, using Phenom People on the trugreenjobs.com site to capture candidate intent and feed profiles into the Phenom Talent CRM instance.
The deployment focuses on core Candidate Relationship Management capabilities, including unified candidate profiles, talent pool segmentation, automated nurture campaigns, and career-site to CRM synchronization to support sourcing and employer branding workflows. Operational ownership is aligned to talent acquisition and employer brand teams, centralizing candidate engagement workflows and governance for requisition-driven outreach, with primary integration surface being the company career site.
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Compensation Management | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2015 | 2018 |
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Recruiting Chatbot | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RunMyProcess | Legacy | RunMyProcess DigitalSuite | Business Process Management | ERP Services and Operations | White Stratus | 2013 | 2013 |
In 2013, TruGreen implemented RunMyProcess DigitalSuite to deliver a mobile audit application for field-audit teams. The RunMyProcess DigitalSuite Business Process Management deployment was delivered by Fujitsu RunMyProcess with implementation partner White Stratus and focused on field services in the United States.
The deployment configured mobile inspection forms and workflow orchestration to capture on-site quality checks, timestamped photos and route information, enabling structured capture of audit data. Functional capabilities emphasized mobile data capture, photo attachments, route metadata capture and process orchestration for issue escalation and manager review, aligning with Business Process Management practices for audit and quality workflows.
Operational coverage targeted TruGreen field-audit teams and branch managers across US field services, standardizing audit workflows and reporting for operations and quality management. Governance introduced standardized audit workflows and manager-facing reporting, and the implementation improved real-time operational visibility, sped up issue resolution and surfaced additional sales opportunities for branch managers.
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Field Service Management | ERP Services and Operations |
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2013 | 2013 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2020 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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Customer Analytics, Call Tracking and Recording | CRM |
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2024 | 2024 |
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Customer Analytics, Call Tracking and Recording | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2002 | 2003 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2025 | 2025 |
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PR and Media Communication | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supplier Relationship Management | Procurement |
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2014 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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