Trustteam Technographics
Trustteam Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Trustteam and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 260 Trustteam employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Trustteam has purchased the following applications: Slaask for Chatbots and Conversational AI in 2018, Flexmail for Marketing Automation in 2018, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Trustteam is running and its propensity to invest more and deepen its relationship with Slaask , Flexmail , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Trustteam revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Trustteam intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Trustteam Tech Stack and Enterprise Applications
Trustteam AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Slaask | Legacy | Slaask | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Trustteam implemented Slaask on its website. Trustteam deployed Slaask, a Chatbots and Conversational AI application, to provide an embedded web chat interface for customer-facing interactions on its public site.
The implementation centers on Slaask web chat capabilities including automated response flows, live agent handover, and conversational routing configured for inbound visitor inquiries. Operational responsibility appears aligned with customer support and digital channels, with configuration of response templates and routing rules to support sales engagement and client service workflows.
|
Trustteam CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Flexmail | Legacy | Flexmail | Marketing Automation | CRM | n/a | 2018 | 2018 |
In 2018 Trustteam implemented Flexmail as its Marketing Automation platform, deploying Flexmail on the corporate website to centralize email-driven client outreach. Trustteam is a Belgium professional services firm with roughly 260 employees, and the Flexmail deployment is oriented around web-based capture and campaign delivery tied to site interactions.
The Flexmail implementation is configured to support core Marketing Automation capabilities, including email campaign management, contact list segmentation, subscription and consent forms embedded on the website, and automated nurture workflows. Flexmail is used to author and schedule outbound messaging, manage subscriber lists and preferences, and tie web form submissions into campaign flows.
Operational responsibility sits with marketing and demand generation functions, where campaign creation, list hygiene, and consent handling are governed through defined approval and subscription workflows. The implementation emphasizes on-site form instrumentation and tracking via Flexmail, with governance practices around subscriber opt-in and unsubscribe processing to align campaign operations with corporate communication processes.
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Trustteam IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
In 2019, Trustteam implemented Microsoft Azure Cloud Services to host its public website. The deployment is aligned with the Application Hosting and Computing Services category and focuses on providing web-facing compute and platform hosting for the company site trustteam.be, supporting the firm’s digital presence for its professional services operations in Belgium. The Microsoft Azure Cloud Services deployment emphasizes platform-managed compute instances and scalable storage for site assets, combined with content delivery and caching capabilities commonly used to serve public web content. Configuration work appears centered on web hosting, SSL and DNS management, and platform provisioning to enable continuous updates to the website. Operational ownership is maintained within Trustteam’s internal IT and site operations teams, with the setup providing centralized hosting and administration for web content and availability management under the Application Hosting and Computing Services model.
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IT Decision Makers and Key Stakeholders at Trustteam
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Trustteam Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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