Ttec Holdings
9197 S Peoria St,
Englewood, 80112-5833, CO,
United States
Englewood, 80112-5833, CO,
United States
1 303-397-8100
Professional Services
Ttec Holdings Technographics
Ttec Holdings Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ttec Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 48000 Ttec Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ttec Holdings has purchased the following applications: Stripe Payments for Payment Processing in 2020, Adobe Connect for Audio Video and Web Conferencing in 2017, Zoominfo Platform for Account Based Marketing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ttec Holdings is running and its propensity to invest more and deepen its relationship with Stripe , Adobe Systems , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ttec Holdings revenues, which have grown to $1.74 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ttec Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ttec Holdings Tech Stack and Enterprise Applications
Ttec Holdings ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Ttec Holdings implemented Stripe Payments as its Payment Processing solution on the corporate website. The deployment places Stripe Payments directly in customer-facing checkout and payment acceptance flows on teletech.com, centralizing online transaction handling with Stripe Payments.
The implementation uses Stripe Payments' API-driven payment gateway alongside hosted checkout components, tokenization for secure card handling, and webhook-driven event notifications to surface transaction state. Configuration focused on authorization, capture, and settlement workflows consistent with Payment Processing platform capabilities.
Operational scope is the public website, where Stripe Payments processes card and digital wallet transactions and delivers webhook events for downstream consumption. Governance and runbook responsibilities align with web operations and payment operations teams to manage payment lifecycle monitoring and incident response for the site.
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Ttec Holdings Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 Ttec Holdings deployed Adobe Connect for Audio Video and Web Conferencing on its website to provision hosted virtual meetings and public-facing events. The implementation positioned Adobe Connect as the primary web conferencing layer for customer engagement and external virtual sessions delivered through the corporate site.
Adobe Connect was configured to support scheduled webinars, persistent meeting rooms, slide and desktop sharing, live polling, Q and A moderation, and on-demand recording and playback. The deployment leveraged Adobe Connect room-based architecture and content pod capabilities to organize session content, presenters, and attendee controls.
Operational ownership centered on marketing and customer engagement teams who managed event scheduling, host provisioning, and moderator workflows. Governance emphasized role-based administrative controls, content moderation and archival of recorded sessions on the website to support repeatable public-facing events and virtual engagement programs.
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Ttec Holdings CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2023 | 2023 |
In 2023, Ttec Holdings deployed Zoominfo Platform as an Account Based Marketing solution on its website. The Zoominfo Platform is implemented as a web-facing data and engagement layer to capture firmographic and intent signals at point of visitor interaction, and to enrich contacts and accounts for targeted outreach and audience segmentation.
The deployment emphasizes on-site instrumentation and embedded lead capture that feed account discovery, contact enrichment, intent detection and targeted campaign workflows typical of Account Based Marketing. Operational ownership is aligned with marketing and demand generation teams, with configuration focused on progressive enrichment, audience segmentation and campaign orchestration to support account centric marketing and sales enablement.
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Ttec Holdings ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Ttec Holdings PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Ttec Holdings IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Ttec Holdings CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ttec Holdings
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Ttec Holdings Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ttec Holdings IT executives and key decision makers. This section highlights Ttec Holdings's latest recorded technology evaluations, including Alorica Customer Experience Management for Customer Experience on 2024-12-17. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ttec Holdings digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-12-17 | Ttec Holdings | Evaluated | Alorica | Alorica Customer Experience Management | Customer Experience | CRM |
FAQ - APPS RUN THE WORLD Ttec Holdings Technographics
Ttec Holdings is a Professional Services organization based in United States,
with around 48000 employees and annual revenues of $1.74 billion.
Ttec Holdings operates a diverse technology stack with applications such as
Stripe Payments, Adobe Connect and Zoominfo Platform,
covering areas like Payment Processing, Audio Video and Web Conferencing and Account Based Marketing.
Ttec Holdings has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Adobe Systems and Zoominfo.
Ttec Holdings recently adopted applications including
Zoominfo Platform in 2023, Slack Connect in 2022 and Proofpoint Email Security and Protection in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ttec Holdings’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ttec Holdings’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ttec Holdings technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.