Warwick, CV34 6DA,
United Kingdom
Pilgrim's UK Technographics
Pilgrim's UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pilgrim's UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5500 Pilgrim's UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pilgrim's UK has purchased the following applications: SAP Business Suite for ERP Financial in 2012, Networx Recruitment for Recruiting in 2020, Rocket.chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pilgrim's UK is running and its propensity to invest more and deepen its relationship with SAP , Networx , Rocket.chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pilgrim's UK revenues, which have grown to $1.47 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pilgrim's UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pilgrim's UK Tech Stack and Enterprise Applications
Pilgrim's UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business Suite | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Pilgrim's UK deployed SAP Business Suite to support ERP Financial processes within its Commercial and Operations Finance team. Pilgrim's UK SAP Business Suite ERP Financial Commercial and Operations Finance implementation focused on product costing, tender analysis, and master data governance for a mid‑large food manufacturing operation supplying major retailers and foodservice customers.
The implementation centered on configuring a standardized product costing model in SAP Business Suite, including modules and capabilities to manage raw material and finished goods costing, labor rate inputs, and monthly costing updates. Functional workflows were established for New Product Development costing, cost rollups, and commercial tender margin assessment, with the SAP Business Suite costing model used as the authoritative source for product-level cost data.
Operational integration covered close coordination with the Master Data team, seven UK production sites, and cross-functional stakeholders in Commercial and Supply Chain, ensuring costing inputs and tender details were collected and reconciled into SAP. A Team SharePoint site was provisioned for document retention and used to store NPD request forms, costing procedures, and supporting tender documentation, creating a persistent audit trail alongside SAP records.
Governance and process change were formalized through a new NPD request form and an NPD costing procedure that were rolled out to the business in September 2013, creating defined acceptance criteria and timelines for site submissions. The Commercial and Operations Finance function managed the ongoing processing of all new NPD forms across seven production sites and maintained monthly costing update cycles in SAP, with a staffed costing function including an Assistant Costing Analyst to sustain operations.
Explicit outcomes from the program include the rollout of the NPD request form and costing procedure in September 2013, adoption of the team SharePoint site for document retention since early September 2013, and governance over NPD costing processes covering seven UK production sites and major retail and foodservice customers. The implementation established a standardized SAP Business Suite product costing model and maintained operational processes for monthly raw material and finished goods price updates and labor rate maintenance.
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ERP Financial | ERP |
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2015 | 2015 |
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Pilgrim's UK HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Networx | Legacy | Networx Recruitment | Recruiting | HCM | n/a | 2020 | 2020 |
In 2020, Pilgrim's UK implemented Networx Recruitment as its applicant tracking system. Networx Recruitment serves as the Recruiting application powering the company’s public careers site and is used to publish vacancies and capture candidate applications.
The deployment is embedded on the Pilgrim's UK careers website to manage job posting and vacancy lifecycle. Configuration-level capabilities implemented include job posting and vacancy management, candidate application capture through the career site, candidate record management and status tracking, configurable candidate workflows, and interview scheduling functionality consistent with an ATS.
Operational ownership is with HR and the talent acquisition function at Pilgrim's UK, focused on roles advertised on the UK careers portal. Integrations are centered on the public careers site embedding that routes applicant data into Networx Recruitment, with governance focused on applicant data capture, role-based access for recruiting teams, and configuration of public job listings through Networx Recruitment.
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Pilgrim's UK AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Pilgrim's UK deployed Rocket.chat on its public website as a customer-facing conversational interface. Rocket.chat is employed under the Chatbots and Conversational AI category to deliver web embedded real-time messaging and self-service chat for consumer packaged goods customers visiting Pilgrim's UK web properties, and the implementation centers on digital customer engagement and customer service workflows.
Configuration emphasizes live chat, automated conversational flows, session routing and agent handoff capabilities consistent with Chatbots and Conversational AI functional patterns, using Rocket.chat application features to manage messaging threads and moderation controls. Operational ownership sits with customer service and web operations teams within the United Kingdom site context, and the Rocket.chat deployment functions as the website front-end conversational layer with governance focused on conversation logs, moderation and session management.
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Pilgrim's UK Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Data Warehouse | Analytics and BI |
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2013 | 2013 |
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Pilgrim's UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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Pilgrim's UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2001 | 2001 |
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Pilgrim's UK SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Demand Forecasting and Planning, Advanced Planning and Scheduling | SCM |
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2007 | 2007 |
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Inventory Management | SCM |
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2007 | 2007 |
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Supply Chain Management | SCM |
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2007 | 2007 |
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Pilgrim's UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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Pilgrim's UK PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Product Lifecycle Management | PLM and Engineering |
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2024 | 2025 |
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Pilgrim's UK Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2010 | 2010 |
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Supplier Relationship Management | Procurement |
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2010 | 2010 |
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Pilgrim's UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Pilgrim's UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Pilgrim's UK
Apps Being Evaluated by Pilgrim's UK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-11-02 | Pilgrim's UK | Evaluated | Infosys | Infosys Finacle | Core Banking | ERP Services and Operations |