Turning Point
Standon House, 21 Mansell Street,
London, E1 8AA,
United Kingdom
London, E1 8AA,
United Kingdom
44 20 7481 7600
Healthcare
Turning Point Technographics
Turning Point Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Turning Point and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3680 Turning Point employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Turning Point has purchased the following applications: Infor SunSystems for ERP Financial in 2013, TribePad ATS for Applicant Tracking System in 2019, Oracle Field Service Cloud (ex TOA ETAdirect) for Field Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Turning Point is running and its propensity to invest more and deepen its relationship with Infor , TribePad , Appcast or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Turning Point revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Turning Point intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Turning Point Tech Stack and Enterprise Applications
Turning Point ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2013 | 2014 |
In 2013, Turning Point implemented Infor SunSystems as its ERP Financial application, initiating installation and ongoing maintenance of finance applications across the organization. The deployment focused on Infor SunSystems coupled with related Infor finance components to provide a centralized financial application footprint for the charity's finance organization in the United Kingdom.
Configuration work for Infor SunSystems emphasized core financial modules common to ERP Financial systems, including general ledger, accounts payable, accounts receivable, fixed assets management, and financial reporting capabilities. Implementation narratives and role definitions were aligned to support transactional processing, statutory reporting, and period close workflows within the finance function.
Operational support concentrated on application administration, patching and maintenance, user access and control processes, and routine functional support to sustain accounting operations. Governance attention centered on embedding SunSystems into Turning Point's finance processes, establishing maintenance routines and support responsibilities to ensure the Infor SunSystems installation remained the primary ERP Financial platform for the organization.
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Turning Point HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TribePad | Legacy | TribePad ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Turning Point deployed TribePad ATS as its Applicant Tracking System and exposed the application through its public careers portal on the company website. The deployment centralized external candidate intake and public job posting workflows for the organization’s HR and Talent Acquisition functions.
TribePad ATS was configured to handle core applicant tracking capabilities including job requisition creation, online application forms, candidate profile capture, vacancy listing management, and shortlist workflows. The implementation incorporated standard ATS functionality such as candidate status tracking, configurable hiring stages, searchable candidate records, and recruitment reporting to support operational hiring processes.
The TribePad ATS instance is used on Turning Point’s website to present live vacancies and route applicant submissions into the applicant database, preserving the public-facing careers experience while feeding internal recruiter workflows. The deployment model aligns with a cloud-hosted SaaS approach, providing a centralized application intake layer that sits on the careers site front end.
Operational ownership resides with HR and Talent Acquisition, with configuration focused on role-based access controls, requisition approval workflows, and recruiter assignment processes to enforce hiring governance. Reporting and standardized candidate tracking workflows were established to provide consistent hiring process controls across the organization.
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Candidate Relationship Management | HCM |
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2023 | 2023 |
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Turning Point ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Field Service Cloud (ex TOA ETAdirect) | Field Service Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Turning Point deployed Oracle Field Service Cloud (ex TOA ETAdirect) on Oracle Cloud to manage appointment scheduling and street-level response for its clinical workforce. Oracle Field Service Cloud was implemented as a core Field Service Management capability to allocate addiction counselors, orchestrate visits, and support mobile access from internet-enabled emergency vans.
Turning Point configured Oracle Field Service Cloud to manage appointment scheduling for addiction counselors, using automated scheduling and resource allocation to ensure skilled clinicians are dispatched efficiently. The deployment leverages Field Service Management workflows for scheduling, routing, and mobile workforce enablement so clinicians can receive assignments, update case status, and access client summaries in the field.
Oracle Field Service Cloud is deployed alongside Oracle CX Service, Oracle Intelligent Advisor, Oracle Digital Assistant, Oracle Live Experience Cloud, and Oracle Content Management to synchronize client records, triage logic, chatbot interactions, video engagement, and protocol distribution. Staff access combined client summaries and treatment records from clinics and internet-enabled emergency vans, enabling on-the-spot interventions and remote clinician interactions by phone, text, chat, or video.
Governance and operational continuity are supported through Oracle Content Management driven protocol updates distributed to clinicians nationwide, and Oracle Intelligent Advisor driven matching to appropriate treatment programs to speed referrals. As an explicit outcome of the integrated Oracle Cloud CX deployment, Turning Point shortened patient wait times from about four weeks to as little as two days, and staff can immediately access consolidated client records to diagnose and respond whether clients are in clinic or living on the streets.
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Turning Point Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2020 | 2020 |
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Turning Point CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center, Customer Experience | CRM |
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2017 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Turning Point IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Turning Point
| First Name | Last Name | Title | Function | Department | Phone | |
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Commercial Finance Manager | Manager | Finance | |
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Financial Controller | Director | Finance | |
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Commercial Finance Manager | Manager | Finance | |
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HR Director | Director | HR | |
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Head of Commercial Finance | Director | Finance | |
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Ledger Accounting Manager | Manager | Finance | |
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Manager - Procurement & Facilities | Manager | Procurement | |
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CIO | CXO | Finance | |
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Head of HR Business Partnering and Operations | Director | HR | |
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Payroll and Systems Manager | Manager | IT | |
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CFO | CXO | Finance | |
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Head of Impementation and Transformation | Director | Finance | |
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Apps Being Evaluated by Turning Point Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Turning Point IT executives and key decision makers. This section highlights Turning Point's latest recorded technology evaluations, including OpenAI GPT-4 for Generative AI Platforms on 2024-06-08. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Turning Point digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-06-08 | Turning Point | Evaluated | OpenAI | OpenAI GPT-4 | Generative AI Platforms | AI Development |
FAQ - APPS RUN THE WORLD Turning Point Technographics
Turning Point is a Healthcare organization based in United Kingdom,
with around 3680 employees and annual revenues of $1.50 billion.
Turning Point operates a diverse technology stack with applications such as
Infor SunSystems, TribePad ATS and Oracle Field Service Cloud (ex TOA ETAdirect),
covering areas like ERP Financial, Applicant Tracking System and Field Service Management.
Turning Point has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, TribePad and Oracle.
Turning Point recently adopted applications including
Appcast Xcelerate in 2023, Oracle Field Service Cloud (ex TOA ETAdirect) in 2020 and Cisco Webex Meetings in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Turning Point’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Turning Point’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Turning Point technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.