Linden, 07036-6586, NJ,
United States
Turtle & Hughes Technographics
Turtle & Hughes Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Turtle & Hughes and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Turtle & Hughes employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Turtle & Hughes has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2016, Zoominfo Platform for Account Based Marketing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Turtle & Hughes is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Turtle & Hughes revenues, which have grown to $792.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Turtle & Hughes intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Turtle & Hughes Tech Stack and Enterprise Applications
Turtle & Hughes AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Turtle & Hughes deployed LiveChat on its corporate website as a Chatbots and Conversational AI solution. The LiveChat implementation uses a web-embedded chat widget to enable synchronous messaging between site visitors and internal agents, following a software-as-a-service delivery model with an agent console for support staff.
Configuration emphasized real-time chat routing, canned responses, session transcript logging, and agent presence controls to support customer service and sales inquiry handling. Operational ownership resides with customer service and sales support teams, with agent workflows and response governance established to standardize website-initiated conversations and ensure consistent handling and handover between agents.
|
Turtle & Hughes Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Turtle & Hughes implemented Microsoft 365 as its Collaboration platform. Microsoft 365 is used on their public website and was provisioned to deliver cloud-hosted productivity and collaboration capabilities across the organization.
The implementation leverages standard Microsoft 365 functional modules, including cloud email, SharePoint Online and OneDrive for document management and web content hosting, and Microsoft Teams for real-time collaboration, with tenant-level identity and access controls to manage users. Operational coverage centers on corporate functions that support distribution, including IT, sales and marketing, and web content operations, with centralized tenant administration and policy-driven governance for user provisioning, security settings, and content publishing workflows.
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
Turtle & Hughes CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2023 | 2023 |
In 2023, Turtle & Hughes implemented Zoominfo Platform on their website to support Account Based Marketing. The Zoominfo Platform deployment concentrates on embedding web-based data capture and enrichment to surface account and contact intelligence for distribution sales and marketing teams.
Configuration emphasizes account identification and enrichment workflows aligned with Account Based Marketing, including firmographic and contact data capture, intent signal incorporation, and targeted list building for outreach. Operational coverage is focused on marketing and commercial sales functions at Turtle & Hughes, with the Zoominfo Platform providing prospecting and account prioritization data directly through the website integration.
|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Turtle & Hughes ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2022 | 2022 |
|
Turtle & Hughes PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2020 | 2020 |
|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
Turtle & Hughes IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Turtle & Hughes
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Turtle & Hughes Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||