Jersey City, 7306, NJ,
United States
Twin Boro Physical Therapy Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Twin Boro Physical Therapy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Twin Boro Physical Therapy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Twin Boro Physical Therapy has purchased the following applications: Raintree EMR for Electronic Health Record in 2014, Microsoft 365 for Collaboration in 2017, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Twin Boro Physical Therapy is running and its propensity to invest more and deepen its relationship with Raintree Systems , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Twin Boro Physical Therapy revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Twin Boro Physical Therapy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Raintree Systems | Legacy | Raintree EMR | Electronic Health Record | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 Twin Boro Physical Therapy implemented Raintree EMR as its Electronic Health Record. The deployment focused on clinic-level operations at the South Brunswick, New Jersey site and centralized patient intake, scheduling, and clinical documentation within Raintree EMR.
Configuration emphasized patient registration and insurance functionality, including eligibility verification and authorization tracking for commercial payers, workers compensation, and motor vehicle accident cases. Staff use Raintree EMR task management to monitor and close Raintree tasks according to established guidelines, and the practice runs an End of Day report each day to reconcile copays and post payments into the system. Prescription management workflows are used to request and record new prescriptions and to track expirations and renewals with supporting documentation.
Operational governance delegates daily task monitoring and authorization follow up to the office coordinator, who reports to the Regional Administrative Director and executes authorization workflows using payer portals and telephone outreach with appropriate supporting documents. These controls align front office, billing, and clinical coordination around Raintree EMR task queues, authorization records, and end of day financial reconciliation routines.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Twin Boro Physical Therapy implemented Microsoft 365 as its Collaboration platform. The deployment was positioned to support a 300 employee healthcare organization in the United States, aligning Microsoft 365 with clinical, front desk, and administrative business functions across its clinic network.
The Microsoft 365 implementation encompassed standard collaboration capabilities, including Exchange Online for corporate email, SharePoint Online for shared document libraries and team sites, OneDrive for individual file sync and backup, Microsoft Teams for real-time chat and virtual meetings, and the Office productivity suite for document authoring and workflows. Configuration work appears to have focused on tenant-level service enablement, mailbox and site provisioning, and user access to collaborative applications consistent with Collaboration category practices.
Governance and operational controls were implemented at the tenant level with role based access control and centralized user provisioning consistent with Microsoft 365 administration. Twin Boro Physical Therapy is also using Microsoft 365 on their website, indicating public facing linkage or verification of the Microsoft 365 tenant as part of their external digital presence.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Twin Boro Physical Therapy deployed Hotjar on its public website to capture behavioral analytics as part of Customer Experience initiatives. The deployment used client-side page snippet instrumentation to enable Hotjar session recordings, heatmaps, funnel analysis, and on-page feedback widgets consistent with Hotjar capabilities. This implementation positioned Hotjar as the primary web UX analytics application for site-level user behavior capture.
Implementation scope centered on marketing, digital experience, and patient engagement workflows, with captured signals used to analyze appointment booking and content interaction patterns. Governance emphasized web analytics processes and tagging standards, while deployment relied on page-level JavaScript instrumentation rather than backend integrations. Hotjar was configured on the website to inform UX and conversion optimization within the Customer Experience function.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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