AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Txtlocal Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TeamSupport Legacy TeamSupport SnapEngage Chatbots and Conversational AI AI-Powered Application n/a 2012 2012
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex IMImobile Customer Engagement CRM n/a 2022 2022
In 2022 Txtlocal implemented Cisco Webex IMImobile on its website as a Customer Engagement capability to handle inbound web messaging and customer interactions. Cisco Webex IMImobile was deployed to provide a unified web chat and messaging entry point for visitors, positioning Cisco Webex IMImobile as the Customer Engagement layer supporting customer service and sales interactions for the company. The implementation centered on web channel instrumentation and cloud hosted messaging services, including a web chat widget and messaging API endpoints, conversational flow orchestration, template messaging for outbound notifications, and an analytics and reporting console. Configuration work focused on message routing, session handoff to human agents, and template management to support common customer engagement workflows. Operational coverage is concentrated on Txtlocal's public website, with the platform servicing front line customer contact activities and routing interactions to support and commercial users. Deployment architecture aligns a browser based chat client with cloud messaging services to maintain real time message delivery and persistent session state across interactions. Governance and control were implemented through centralized administration and role based access to messaging configuration and reporting, with compliance oriented features expected for opt in messaging and consent management. The narrative describes Txtlocal Cisco Webex IMImobile Customer Engagement use as a web first messaging implementation focused on standard customer engagement modules and operational controls.
Customer Experience CRM 2018 2018
Digital Advertising Platform CRM 2015 2015
Marketing Automation CRM 2016 2016
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Incident Management ITSM 2018 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2022 2022
Cloud Storage IaaS 2021 2021
Content Delivery Network IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
IT Decision Makers and Key Stakeholders at Txtlocal
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Txtlocal Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Txtlocal Technographics

Txtlocal is a Professional Services organization based in United Kingdom, with around 47 employees and annual revenues of $16.1 million.

Txtlocal operates a diverse technology stack with applications such as TeamSupport SnapEngage, Microsoft 365 and Cisco Webex IMImobile, covering areas like Chatbots and Conversational AI, Collaboration and Customer Engagement.

Txtlocal has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as TeamSupport, Microsoft and Cisco Systems.

Txtlocal recently adopted applications including Slack Connect in 2022, Cisco Webex IMImobile in 2022 and DigitalOcean Droplets in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Txtlocal’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Txtlocal’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Txtlocal technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.