US Immigration and Customs Enforcement Technographics
US Immigration and Customs Enforcement Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by US Immigration and Customs Enforcement and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 21500 US Immigration and Customs Enforcement employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that US Immigration and Customs Enforcement has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2023, UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2018, IBM Tririga Real Estate Management for Facility Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems US Immigration and Customs Enforcement is running and its propensity to invest more and deepen its relationship with SAP , UKG , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing US Immigration and Customs Enforcement revenues, which have grown to $10.04 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for US Immigration and Customs Enforcement intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
US Immigration and Customs Enforcement Tech Stack and Enterprise Applications
US Immigration and Customs Enforcement ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2023 | 2023 |
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US Immigration and Customs Enforcement HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2018 | 2018 |
In 2018 U.S. Immigration and Customs Enforcement deployed UKG Workforce Central (ex Kronos Workforce Central) as its primary Workforce Management system for timekeeping and scheduling across an agency workforce of approximately 20,000 employees. The implementation centralized Program Access Krono Workforce Central to manage user roles and time transaction capture, while establishing the Krono Scheduler Editor as the operational tool for creating and adjusting shift patterns and schedules.
UKG Workforce Central (ex Kronos Workforce Central) was configured to support core Workforce Management functions including schedule creation, time and attendance recording, leave management, and exception handling. The deployment explicitly incorporated Cognos Portal integrations labeled Cognos Portal / PTO Portal for paid time off workflows and Cognos Portal / Overtime Coding for overtime coding and reporting flows, aligning reporting and coding authority with timekeeping transactions.
Operational coverage focused on HR and workforce operations teams responsible for scheduling, leave administration, and time adjudication, with role based access controls applied through Program Access Krono Workforce Central. The Krono Scheduler Editor served as the primary scheduling surface for workforce coordinators, while Cognos Portal provided a reporting and coding layer tied to PTO and overtime processes.
Governance centered on standardizing PTO and overtime coding conventions and enforcing scheduler edit controls, supported by the Cognos Portal reporting configuration to surface coding compliance and timesheet exceptions. Implementation narrative emphasizes modular configuration within Workforce Management, integration of Cognos reporting for PTO and overtime, and centralized access control for operational governance.
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Workforce Scheduling | HCM |
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2018 | 2018 |
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US Immigration and Customs Enforcement ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Tririga Real Estate Management | Facility Management | ERP Services and Operations | n/a | 2012 | 2012 |
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US Immigration and Customs Enforcement AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Generative AI Platforms | AI Development |
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2025 | 2025 |
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US Immigration and Customs Enforcement Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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US Immigration and Customs Enforcement CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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US Immigration and Customs Enforcement ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Lifecycle Management | ITSM |
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2007 | 2007 |
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Application Performance Management | ITSM |
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2016 | 2016 |
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US Immigration and Customs Enforcement TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2010 | 2010 |
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US Immigration and Customs Enforcement IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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US Immigration and Customs Enforcement CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at US Immigration and Customs Enforcement
Apps Being Evaluated by US Immigration and Customs Enforcement Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||