U.S. Immigration and Customs Enforcement Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by U.S. Immigration and Customs Enforcement and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20000 U.S. Immigration and Customs Enforcement employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that U.S. Immigration and Customs Enforcement has purchased the following applications: Lumen Cloud (ex CenturyLink) for Application Hosting and Computing Services in 2020, Broadcom CA ADS for Application Lifecycle Management in 2007, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems U.S. Immigration and Customs Enforcement is running and its propensity to invest more and deepen its relationship with Lumen Technologies , Microsoft , Broadcom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing U.S. Immigration and Customs Enforcement revenues, which have grown to $5.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for U.S. Immigration and Customs Enforcement intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lumen Technologies | Legacy | Lumen Cloud (ex CenturyLink) | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | Broadcom CA ADS | Application Lifecycle Management | ITSM | n/a | 2007 | 2007 |
In 2007 U.S. Immigration and Customs Enforcement deployed Broadcom CA ADS in an Application Lifecycle Management role to manage and operationalize access to immigration and citizenship mainframe records, aligning the application with data access and integration workflows for government operations. The deployment work cited CA IDMS Server components to surface mainframe data via JDBC connections and web services, enabling programmatic consumption by partner agencies including the FBI and the State Department.
The implementation emphasized Application Lifecycle Management capabilities around data access orchestration, JDBC connectivity provisioning, and web services endpoint configuration, using Broadcom CA ADS to govern application artifacts and runtime access patterns. Configuration and orchestration focused on exposing structured mainframe datasets to online applications and interagency services while maintaining controlled service interfaces.
Integrations were explicitly scoped to external federal consumers, with CA IDMS Server providing the technical bridge to mainframe databases and Broadcom CA ADS providing lifecycle governance for those integration points. Operational coverage centered on DHS information flows and interagency exchange across United States federal partners, supporting law enforcement and consular business functions.
Governance activity included establishing standardized service interfaces and access controls for the exposed records, and the overall program modernized data access for government operations in the United States. Broadcom CA ADS was used as the Application Lifecycle Management vehicle to centralize configuration, manage service exposure, and instrument the mainframe-to-web access strategy.
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Application Performance Management | ITSM |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Generative AI Platforms | AI Development |
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2025 | 2025 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2010 | 2010 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Workforce Management | HCM |
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2018 | 2018 |
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Workforce Scheduling | HCM |
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2018 | 2018 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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