West Palm Beach, 33411, FL,
United States
Ufg Group Technographics
Ufg Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ufg Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Ufg Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ufg Group has purchased the following applications: Slack Connect for Collaboration in 2022, X2CRM for CRM in 2018, New Relic APM for Application Performance Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ufg Group is running and its propensity to invest more and deepen its relationship with Salesforce , X2Engine , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ufg Group revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ufg Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ufg Group Tech Stack and Enterprise Applications
Ufg Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
|
Ufg Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| X2Engine | Legacy | X2CRM | CRM | CRM | n/a | 2018 | 2018 |
In 2018, United Franchise Group implemented X2CRM as its CRM, replacing Salesforce to consolidate customer relationship management and custom workflows across its franchise brands in the United States. The project completed core customizations in six weeks and the company reported about $250,000 in savings after deployment.
Implementation focused on centralizing sales, marketing, and service workflows, with configuration work that the vendor indicates enabled extensible franchise-management capabilities. Module usage is inferred to include core CRM functionality for sales automation, marketing campaigns, and service case management, plus custom franchise-management modules developed using X2Studio to model franchise-specific processes and data objects.
The rollout targeted franchise operations and corporate commercial teams across United Franchise Group brands in the United States, consolidating contact, pipeline, and franchise records into X2CRM. Integration details were not specified, the implementation emphasized configuration and custom module construction within X2CRM rather than a broad systems integration program.
Governance and operational change centered on standardizing franchise workflows and a single CRM data model, with rapid customization enabling a short implementation window. Reported outcomes include the six-week customization timeline and approximately $250,000 in savings as stated by the customer and vendor.
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Customer Experience | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2016 | 2016 |
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Ufg Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2016 | 2016 |
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Ufg Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Ufg Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ufg Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||