Ujjivan Financial Services
Grape Garden, 3rd A Cross, 18th Main Rd, 6th Block, Koramangala,
Bengaluru, 560095,
India
Bengaluru, 560095,
India
91 180 0208 2121
Banking and Financial Services
Ujjivan Financial Services Technographics
Ujjivan Financial Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ujjivan Financial Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17870 Ujjivan Financial Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ujjivan Financial Services has purchased the following applications: Happay Expense for Expense Management in 2018, Darwinbox Core HR for Core HR in 2020, Craft Silicon BR Core Banking for Core Banking in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ujjivan Financial Services is running and its propensity to invest more and deepen its relationship with VA Tech Ventures , Darwinbox , Craft Silicon or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ujjivan Financial Services revenues, which have grown to $1.15 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ujjivan Financial Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ujjivan Financial Services Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VA Tech Ventures | Legacy | Happay Expense | Expense Management | ERP Financial Management | n/a | 2018 | 2019 |
In 2018, Ujjivan Financial Services implemented Happay Expense to standardize employee expense reporting and controls as part of its Expense Management strategy. Happay Expense was positioned to unify expense submission, approvals, and policy enforcement across the firm, aligning with banking and financial services operational needs.
The deployment focused on core Expense Management capabilities such as digital receipt capture and OCR, itemized expense submission, multi level approval workflows, corporate card reconciliation, expense policy rule engines, and consolidated reporting for finance. Configuration emphasized automated validation of policy compliance and streamlined reviewer workflows to reduce manual reconciliation tasks.
Operational coverage included finance and accounts payable functions, with the system instrumented to support business units that generate field and employee spend. The implementation centralized expense policy administration, moving approval authority into structured manager queues and establishing finance stewardship for audit trails and control points.
Governance and rollout were organized around policy templates and role based approval matrices, enabling consistent enforcement of spend rules and clear escalation paths. Training and process documentation accompanied the Happay Expense implementation to embed new approval and submission workflows into existing finance operations.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Darwinbox | Legacy | Darwinbox Core HR | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, Ujjivan Financial Services implemented Darwinbox Core HR, a Core HR platform that connected 17,000+ distributed employees through a single mobile first digital HR platform. The deployment aligned to an employee first vision aimed at delivering a consistent experience and stronger people connect across the bank's distributed workforce.
The implementation focused on a pan organisation and pan lifecycle transformation, digitizing the employee lifecycle from initial application through onboarding, ongoing people lifecycle management, and exit processes. Darwinbox Core HR was configured to centralize personnel records, standardize HR workflows, and surface employee experience capabilities on mobile devices, supporting talent administration and people manager workflows consistent with Core HR functional taxonomy.
Operational coverage spanned the bank's HR function and frontline branches, unifying access for HR administrators, managers, and employees across sites. The unified platform centralized HR workflows and mobile access to enable consistent people operations across distributed locations.
Ujjivan reported that Darwinbox Core HR enriched the employee experience and made HR processes more effective and efficient, directly supporting the bank's employee first vision. Sanjay Kao, Head HR at Ujjivan Small Finance Bank, described the HR shift as pan organisation and pan lifecycle, transforming each stage from apply to exit, and the program coincided with the bank achieving a #3 ranking on the Great Places to Work 2020 list.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Craft Silicon | Legacy | Craft Silicon BR Core Banking | Core Banking | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Ujjivan Financial Services implemented Craft Silicon BR Core Banking to centralize transaction processing and loan workflows. The Core Banking deployment targeted the finance area in India and was executed across 661 branches, completing a 109-day migration that consolidated branch and central processing.
The Craft Silicon BR Core Banking implementation included loan origination modules GLOW and IL-OS, mobile collections via TruCell, and embedded analytics to support centralized decisioning. Configuration focused on straight-through processing for teller and back office posting, automation of field collection workflows, and consolidated cash management routines.
Operational coverage spanned Ujjivan Small Finance Bank's branch network and central finance functions, aligning branch collection teams and centralized processing under unified business rules. Governance changes emphasized centralized transaction control and standardized loan origination and collection workflows, and the vendor case study notes centralisation, straight-through processing and improved cash management as primary outcomes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Collaboration | Collaboration |
|
2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Engagement | CRM |
|
2022 | 2022 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
AML, Fraud and Compliance | TRM |
|
2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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Cloud Storage | IaaS |
|
2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Ujjivan Financial Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ujjivan Financial Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ujjivan Financial Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ujjivan Financial Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Ujjivan Financial Services Technographics
Ujjivan Financial Services is a Banking and Financial Services organization based in India,
with around 17870 employees and annual revenues of $1.15 billion.
Ujjivan Financial Services operates a diverse technology stack with applications such as
Happay Expense, Darwinbox Core HR and Craft Silicon BR Core Banking,
covering areas like Expense Management, Core HR and Core Banking.
Ujjivan Financial Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as VA Tech Ventures, Darwinbox and Craft Silicon.
Ujjivan Financial Services recently adopted applications including
Microsoft 365 in 2022, MoEngage Enagage in 2022 and Amazon S3 in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ujjivan Financial Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ujjivan Financial Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ujjivan Financial Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.