Ultra Mobile
3915-A Red Hill AveAÂ ,
Costa Mesa, 92626, CA,
United States
Costa Mesa, 92626, CA,
United States
1 714-271-5500
Communications
Ultra Mobile Technographics
Ultra Mobile Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ultra Mobile and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Ultra Mobile employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ultra Mobile has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, Zendesk Service for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ultra Mobile is running and its propensity to invest more and deepen its relationship with Intuit , Google , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ultra Mobile revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ultra Mobile intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ultra Mobile Tech Stack and Enterprise Applications
Ultra Mobile ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2012 | 2012 |
In 2012, Ultra Mobile implemented Intuit QuickBooks Enterprise as its ERP Financial platform. The deployment targeted central finance and accounting operations within the Communications company, consolidating billing and accounting workflows under a single financial application. Ultra Mobile operates with approximately 150 employees in the United States, which framed configuration choices toward a consolidated finance function and role-based user access.
Implementation focused on core financial modules typical of Intuit QuickBooks Enterprise for ERP Financial use, including general ledger, accounts payable, accounts receivable, cash management, and financial reporting. Configuration work emphasized a structured chart of accounts, automated posting rules, user permissions, and standard financial reports, with inventory valuation and fixed asset tracking configured where applicable to support billing and cost accounting. The deployment aligned with category-standard workflows for month-end close, receivables collections, and vendor payment cycles.
Governance and operational readiness prioritized staffed capability, the source notes very strong QuickBooks experience is required for ongoing administration and support. Rollout practices emphasized finance process standardization, role-based segregation of duties, and training for accounting staff to operate Intuit QuickBooks Enterprise effectively. No implementation partner or third-party system integrations were specified in the source.
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Ultra Mobile Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, Ultra Mobile implemented Google Workspace (Formerly Google G-Suite) as its enterprise Collaboration platform to standardize email, calendaring, and document collaboration across its US operations. Ultra Mobile Google Workspace (Formerly Google G-Suite) Collaboration supports core business functions for corporate communications, productivity, and content management for a mid sized communications provider.
The deployment emphasized native Google Workspace capabilities, including Gmail for email, Google Drive and shared drives for file storage, Docs, Sheets, and Slides for collaborative authoring, and Google Calendar for scheduling. Administration was managed through the Google Workspace admin console with tenant level user provisioning, group management, device management, and role based access controls to align permissions and information sharing with operational needs.
Operational coverage included cross functional teams such as sales, support, marketing, and product, with centralized governance for account lifecycle and access policies. Rollout practices reflected staged user onboarding and administrative configuration to enforce consistent collaboration workflows and organizational group structures across Ultra Mobile’s corporate environment.
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Ultra Mobile CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, Ultra Mobile implemented Zendesk Service on its website. The deployment uses Zendesk Service as a web-embedded support layer to capture customer inquiries via the site and create tracked tickets for resolution. The implementation is focused on Customer Support and is operated by the company’s customer service organization in the United States.
Configuration centers on core Zendesk Service capabilities, including ticketing and case management, a knowledge base for self-service, configured ticket lifecycles with priority routing, and agent-facing workflows for triage and resolution. Governance includes centralized queues, role-based agent permissions, and standardized macros and escalation paths to ensure consistent handling of inbound web contacts. Reporting and dashboarding are used to monitor ticket volume and agent activity within the Zendesk Service console.
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Ultra Mobile ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2019 | 2019 |
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Ultra Mobile PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Ultra Mobile IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ultra Mobile
| First Name | Last Name | Title | Function | Department | Phone | |
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Co-Founder, Chief Strategy Officer | CXO | Finance | |
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COO | CXO | Finance | |
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President | CXO | Finance | |
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Director of Technology | Director | IT | |
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Apps Being Evaluated by Ultra Mobile Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ultra Mobile IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ultra Mobile digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Ultra Mobile Technographics
Ultra Mobile is a Communications organization based in United States,
with around 150 employees and annual revenues of $120.0 million.
Ultra Mobile operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Google Workspace (Formerly Google G-Suite) and Zendesk Service,
covering areas like ERP Financial, Collaboration and Customer Support.
Ultra Mobile has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Google and Zendesk.
Ultra Mobile recently adopted applications including
Twilio Sendgrid in 2021, Zendesk Service in 2020 and Amazon SES in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ultra Mobile’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ultra Mobile’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ultra Mobile technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.