Unaitas Sacco
Cardinal Otunga Plaza, Cardinal Otunga road,
Nairobi, 00100,
Kenya
Nairobi, 00100,
Kenya
254709 253 000
Banking and Financial Services
Unaitas Sacco Technographics
Unaitas Sacco Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Unaitas Sacco and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Unaitas Sacco employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Unaitas Sacco has purchased the following applications: Temenos T24 for Core Banking in 2016, Tawk.to for Chatbots and Conversational AI in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Unaitas Sacco is running and its propensity to invest more and deepen its relationship with Temenos , Tawk.to , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Unaitas Sacco revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Unaitas Sacco intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Unaitas Sacco Tech Stack and Enterprise Applications
Unaitas Sacco ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | Jethro | 2016 | 2016 |
In 2016, Unaitas Sacco implemented Temenos T24 as its Core Banking platform, deploying the R17 release with Jethro as the system integrator. The engagement was scoped and executed across the Sacco and completed within 13 months, with R17 implementation listed among the primary milestones.
The Temenos T24 deployment focused on core banking capabilities including customer master data, deposit accounts, loan processing, general ledger posting, and transaction processing, configured to align with Sacco operational workflows. Configuration work emphasized standard Core Banking functionality available in Temenos T24 R17, with parameterized setups to support Sacco product catalog and teller operations.
Jethro provided recommendations for the suitable banking system release and underlying infrastructure, and established a firm business understanding of Unaitas Sacco and the Kenyan financial sector to guide architecture and configuration choices. The implementation narrative documents infrastructure sizing and deployment guidance as part of the engagement, with operational coverage across Unaitas Sacco branches in Kenya.
Governance included business requirement workshops, configuration sign-off processes, and knowledge transfer to Sacco operational teams, enabling operational readiness and support handover. The project milestone record shows completion in 13 months and the engagement was described as successful by project materials, with Temenos T24 operational on the R17 release.
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Unaitas Sacco AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Unaitas Sacco implemented Tawk.to on its public website. Tawk.to is deployed as a Chatbots and Conversational AI solution to support inbound customer service and digital channel engagement for the banking and financial services organization, and the implementation is visible on https://www.unaitas.com as the primary web chat interface.
The Tawk.to deployment uses a browser based chat widget embedded in the site, providing live chat, visitor monitoring, canned responses, chat history, and agent routing, which are standard capabilities within the Chatbots and Conversational AI category. Operational scope centers on customer service and digital channels, with governance structured around availability windows, response ownership, chat queues, escalation workflows, and transcript retention to meet banking customer service requirements.
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Unaitas Sacco Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014 Unaitas Sacco implemented Google Workspace (Formerly Google G-Suite) to provide a unified Collaboration platform across its organization. The deployment was provisioned for a 300 employee banking and financial services cooperative headquartered in Kenya, concentrating on cloud email, document collaboration, calendar scheduling and real-time conferencing to support core business communication and productivity functions.
The implementation of Google Workspace (Formerly Google G-Suite) included standard functional modules such as Gmail for enterprise email, Google Drive for centralized file storage, Docs Sheets and Slides for collaborative authoring, Calendar for scheduling, and Meet for virtual meetings. Configuration signals align with centralized tenant administration, domain management and role based account provisioning through the Workspace admin console, enabling organizational policy application and account lifecycle management.
Operational coverage extended across retail banking operations finance and customer service departments within Unaitas Sacco, with governance controls implemented at the platform level to manage access, retention and data protection settings consistent with Collaboration use cases. The narrative reflects a company wide adoption pattern where Google Workspace is the central collaboration layer enabling productivity workflows and administrative governance across the institution.
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Unaitas Sacco IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Unaitas Sacco
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Head Of Information Security and IT Operations | Director | IT | |
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CEO | CXO | Finance | |
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Apps Being Evaluated by Unaitas Sacco Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Unaitas Sacco IT executives and key decision makers. This section highlights Unaitas Sacco's latest recorded technology evaluations, including Temenos T24 for Core Banking on 2025-11-22 and Backbase Digital Banking Platform for Digital Banking on 2025-08-19. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Unaitas Sacco digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-22 | Unaitas Sacco | Evaluated | Temenos | Temenos T24 | Core Banking | ERP Services and Operations |
| 2025-08-19 | Unaitas Sacco | Evaluated | Backbase Solutions | Backbase Digital Banking Platform | Digital Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Unaitas Sacco Technographics
Unaitas Sacco is a Banking and Financial Services organization based in Kenya,
with around 300 employees and annual revenues of $30.0 million.
Unaitas Sacco operates a diverse technology stack with applications such as
Temenos T24, Tawk.to and Google Workspace (Formerly Google G-Suite),
covering areas like Core Banking, Chatbots and Conversational AI and Collaboration.
Unaitas Sacco has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Temenos, Tawk.to and Google.
Unaitas Sacco recently adopted applications including
Temenos T24 in 2016, Tawk.to in 2016 and GoDaddy in 2015,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Unaitas Sacco’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Unaitas Sacco’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Unaitas Sacco technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.