Unimed Seguradora S.A.
Alameda Santos 1827 - 5th Floor,
Sao Paulo, 01419-909,
Brazil
Sao Paulo, 01419-909,
Brazil
55 11 3265 97 62
Insurance
Unimed Seguradora S.A. Technographics
Unimed Seguradora S.A. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Unimed Seguradora S.A. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Unimed Seguradora S.A. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Unimed Seguradora S.A. has purchased the following applications: eBaoTech GeneralSystem Suite for Insurance ERP in 2013, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Unimed Seguradora S.A. is running and its propensity to invest more and deepen its relationship with eBaoTech , Google , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Unimed Seguradora S.A. revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Unimed Seguradora S.A. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Unimed Seguradora S.A. Tech Stack and Enterprise Applications
Unimed Seguradora S.A. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eBaoTech | Legacy | eBaoTech GeneralSystem Suite | Insurance ERP | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Unimed Seguradora S.A. started a greenfield P&C insurance operation in Brazil and selected eBaoTech GeneralSystem Suite as its core Insurance ERP to launch and support both consumer and commercial lines. The choice of eBaoTech GeneralSystem Suite positioned the application as the central platform for policy lifecycle management, product configuration, and back-office processing for the new P&C business.
The implementation emphasized core Insurance ERP functional modules, including policy administration, underwriting workflow configuration, rating and product catalog management, billing and premium accounting, and claims intake and management. eBaoTech GeneralSystem Suite was configured to support end-to-end policy processes, from quotation and underwriting through issuance, endorsements, billing and claims handling, with configurable rules and product modeling capabilities aligned to P&C requirements.
Deployment was organized around a centralized core application serving the greenfield P&C operation and covering business functions such as policy administration, underwriting, billing, claims, and product management for Seguros Unimed. Operational scope targeted insurer-facing workflows and standardized back-office processing to enable new product launches and consistent policy administration across consumer and commercial portfolios.
Governance and rollout centered on product governance and rule-based underwriting controls, establishing configurability to accelerate product introductions in the Brazilian market and assigning operational ownership to Seguros Unimed's P&C business units. The eBaoTech GeneralSystem Suite implementation created a single Insurance ERP foundation to support ongoing growth of the insurer's P&C lines.
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Unimed Seguradora S.A. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014 Unimed Seguradora S.A. implemented Google Workspace (Formerly Google G-Suite) under the Collaboration category to standardize cloud email and document collaboration across its Brazil operations. The presence of Google Workspace references on the corporate website indicates a domain-managed tenancy and public facing integration with corporate identity and communication channels.
The Google Workspace (Formerly Google G-Suite) deployment encompasses core Collaboration capabilities, including Gmail for corporate mail routing, Google Drive and Shared drives for centralized document storage, Docs Sheets and Slides for real time co-authoring, Calendar for scheduling, and Meet for video conferencing. Administrative features include the Admin console for centralized user and device management, Groups for distribution and access control, and tenant level settings for sharing and retention.
Architecturally the implementation reflects a domain-verified Google tenancy with centralized administration managing account provisioning, email routing, and access controls across corporate teams. The configuration supports standard collaboration workflows such as shared drive permission models, calendar resource scheduling, and synchronous editing to streamline cross-department communication in an insurance firm.
Governance and operational management focus on Admin console role segregation, group based access policies, and tenant wide sharing and retention configurations to control information flows. These governance controls formalize collaboration workflows and provide a single-pane administration model for corporate communication and document management.
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Unimed Seguradora S.A. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Unimed Seguradora S.A. deployed Hotjar on its public website as part of its Customer Experience instrumentation. The implementation embedded Hotjar tracking across site templates to enable heatmaps, session recordings, conversion funnel analysis and on-site feedback surveys, providing qualitative behavioral analytics consistent with Customer Experience tooling.
Implementation scope concentrated on the corporate website and primary digital channels, delivering session-level playback and aggregated interaction maps to UX, product, marketing and customer service teams. Instrumentation and tagging were managed by the central digital analytics team, with a phased rollout across page templates and attention to consent capture and privacy controls as part of web analytics governance.
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Unimed Seguradora S.A. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Unimed Seguradora S.A. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Unimed Seguradora S.A. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Unimed Seguradora S.A.
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Unimed Seguradora S.A. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Unimed Seguradora S.A. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Unimed Seguradora S.A. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Unimed Seguradora S.A. Technographics
Unimed Seguradora S.A. is a Insurance organization based in Brazil,
with around 2000 employees and annual revenues of $500.0 million.
Unimed Seguradora S.A. operates a diverse technology stack with applications such as
eBaoTech GeneralSystem Suite, Google Workspace (Formerly Google G-Suite) and Hotjar,
covering areas like Insurance ERP, Collaboration and Customer Experience.
Unimed Seguradora S.A. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as eBaoTech, Google and Contentsquare.
Unimed Seguradora S.A. recently adopted applications including
Akamai mPulse in 2020, Atlassian Jira Service Desk in 2020 and Amazon EC2 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Unimed Seguradora S.A.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Unimed Seguradora S.A.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Unimed Seguradora S.A. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.