Bristol, BS1 6FL,
United Kingdom
Unite Students Technographics
Unite Students Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Unite Students and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Unite Students employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Unite Students has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2014, Zendesk Chat for Chatbots and Conversational AI in 2018, CodeTwo Email Signatures for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Unite Students is running and its propensity to invest more and deepen its relationship with Oracle , WorldPay , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Unite Students revenues, which have grown to $205.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Unite Students intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Unite Students Tech Stack and Enterprise Applications
Unite Students ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2014 | 2015 |
In 2014 Unite Students implemented Oracle E-Business Suite as its ERP Financial system. The deployment was positioned to support the companys finance and HR operations across its United Kingdom operations, and it was used by business users for day to day transactional processing and reporting.
The Oracle E-Business Suite implementation included configuration and operational support for Cash Management, Accounts Receivable, Accounts Payable, General Ledger, Projects, Fixed Assets, Treasury, iProcurement, iExpenses, HR, Payroll, Web ADI and Report Manager. Configuration work emphasized financial subledger processing, project accounting controls, fixed asset lifecycle management, procurement and expense workflow automation, and centralized general ledger control and reconciliations.
Operational coverage spanned finance, procurement, payroll and HR functions, with the system serving as the primary transactional backbone for those departments at Unite Students headquarters in the United Kingdom. Day to day support responsibilities included user transaction support, maintenance of master data used across Accounts Receivable, Accounts Payable and Payroll, and ongoing management of report delivery via Report Manager and Web ADI for mass data entry and extraction.
Governance centered on role based access and financial control processes, supported by formalized support and change management procedures for business users. Routine process standardization targeted month end close workflows, procurement to pay controls and expense submission approval flows, with emphasis on sustaining operational continuity for finance and HR teams using Oracle E-Business Suite.
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Expense Management | ERP |
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2014 | 2015 |
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Payment Processing | ERP |
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2021 | 2021 |
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Unite Students AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Unite Students deployed Zendesk Chat on its public website to manage inbound web conversations. Zendesk Chat is used within Unite Students as part of its Chatbots and Conversational AI tooling to support web‑based tenant and prospect communications and to centralize live chat interactions for customer service functions.
The implementation centers on the Zendesk Chat web widget, configured for conversational workflows, automated welcome messages, and live agent handoff to support student accommodation enquiries. Conversation logging and in‑platform ticket creation are used to preserve chat transcripts and support agent follow up, while routing and escalation workflows are applied to align web chat with Unite Students’ customer service operations and agent tooling.
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Unite Students Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CodeTwo | Legacy | CodeTwo Email Signatures | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Unite Students deployed CodeTwo Email Signatures as a Collaboration application to centralize corporate email branding and signature management across its organization. CodeTwo Email Signatures is visible in the company web presence and was applied to govern signature templates and standardized contact blocks for university housing communications and corporate outreach for approximately 1,400 employees.
The implementation established a centralized template library and rule driven signature application, including dynamic user attribute population and HTML signature rendering to support marketing and compliance requirements. Configuration focused on policy driven signature rules that vary by business function, enabling different templates for corporate communications, student services, and marketing without per user manual updates.
Operational coverage was organized company wide across Unite Students UK operations, with the signature orchestration implemented at the mail signature layer to ensure consistent branding in outbound email and consistency with website contact presentation. The deployment emphasized server side or cloud layer signature application mechanisms and client compatibility to ensure signatures persist regardless of end user device.
Governance was structured around centralized control of templates and approval workflows, with delegated editorial ownership for marketing and communications to manage campaigns and legal review for contact blocks. Rollout followed a controlled template release and change control pattern, aligning signature policies with corporate communications processes and IT operations for ongoing maintenance.
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Unite Students Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Unite Students CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Unite Students ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Unite Students PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Unite Students IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Unite Students CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Unite Students
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Unite Students Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||