United Health Services
10-42 Mitchell Avenue,
Binghamton, 13903, NY,
United States
Binghamton, 13903, NY,
United States
1 607-762-2200
Healthcare
United Health Services Technographics
United Health Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by United Health Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6300 United Health Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that United Health Services has purchased the following applications: Workday Benefits for Benefits Administration in 2023, Medtronic Omnivisor Pro for Clinical Trial Management in 2010, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems United Health Services is running and its propensity to invest more and deepen its relationship with Workday , Medtronic , NextGen Healthcare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing United Health Services revenues, which have grown to $899.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for United Health Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
United Health Services Tech Stack and Enterprise Applications
United Health Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Benefits | Benefits Administration | HCM | n/a | 2023 | 2023 |
In 2023, United Health Services implemented Workday Benefits as part of a broader Workday deployment to centralize Benefits Administration within HR Operations. The rollout was part of a multi-module Workday program that included Workday HCM, Benefits, Compensation, Recruiting, Talent Management, Help and Learning modules, targeting an operational population of 6,300 employees and 1,700 non-employees. United Health Services implemented Workday Benefits to support benefits enrollment, eligibility management, and HR case handling across managers, employees and external candidate workflows.
The deployment included configuration of core benefits workflows and the functional modules typically associated with Benefits Administration, with explicit implementation of Workday HCM and adjacent talent and compensation capabilities. The program incorporated a substantial integration footprint, with 75 integrations recorded, and it retired six Symplr products as part of application consolidation. The HR Operations and HR Technology team of 20 managed adoption and provided ongoing operational support for the new application and associated modules.
Governance changes accompanied the technical implementation, including a formal change control process to prioritize and coordinate Workday changes and structured post go-live optimization plans. United Health Services organized HR operations to support managers, employees and candidates through the transition and executed iterative optimization after go-live to stabilize benefits and HCM processes. The implementation narrative emphasizes system consolidation, modular Workday configuration, integration orchestration and centralized governance for Benefits Administration.
|
|
|
|
|
Compensation Management | HCM |
|
2023 | 2023 |
|
|
|
|
|
Core HR | HCM |
|
2023 | 2023 |
|
|
|
|
|
Learning and Development | HCM |
|
2023 | 2023 |
|
|
|
|
|
Payroll | HCM |
|
2020 | 2020 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2020 | 2022 |
|
|
|
|
|
Talent Management | HCM |
|
2023 | 2023 |
|
United Health Services ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Medtronic | Legacy | Medtronic Omnivisor Pro | Clinical Trial Management | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010 United Health Services implemented Medtronic Omnivisor Pro at Twin Tier Home Health in Vestal and Johnson City, NY as part of UHS Home Care. This deployment established a production two way interface between Thornberry's NDoc clinical software and Medtronic Omnivisor Pro, creating a live feed of patient demographics and daily vital signs into the agency EHR.
Medtronic Omnivisor Pro was configured to provide telemonitoring data and telehealth nurse notes directly to field clinicians, aligning with functional workflows found in Clinical Trial Management systems such as structured subject demographics, longitudinal vital sign ingestion, and time stamped clinical notes for remote monitoring. The implementation emphasized real time data flows into the agency electronic record, enabling clinicians to view daily vitals and nurse annotations alongside patient charts.
Integration scope was limited to Twin Tier Home Health within UHS Home Care, impacting home health and hospice business functions and field nursing operations. The core technical integration connected Thornberry's NDoc clinical software to Medtronic Omnivisor Pro, supporting bidirectional demographic synchronization and unidirectional daily vital sign flows into the EHR.
Operationally the project shifted point of access for telemonitoring data to field staff, improving workflow timeliness by giving nurses direct access to telemonitoring data and telehealth notes. The implementation served as an interoperability proof point for United Health Services, demonstrating clinical data exchange between remote-monitoring platforms and an agency EHR within a home health and hospice operational context.
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2012 | 2012 |
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2021 | 2021 |
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2020 | 2020 |
|
United Health Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, United Health Services deployed Cisco Webex Meetings to provide enterprise conferencing capabilities. Cisco Webex Meetings is implemented as the primary Audio Video and Web Conferencing solution and is surfaced directly on the public nyuhs.org website to enable browser-based meeting join and hosting.
The implementation configures core meeting capabilities typical of the Audio Video and Web Conferencing category, including scheduled and ad hoc video and audio conferencing, screen sharing, and session recording. Cisco Webex Meetings is used to centralize real time collaboration workflows, with standard meeting templates and host controls applied to manage session moderation and participant permissions.
Integration work focused on embedding Webex meeting join and scheduling links into the public website, enabling external participants to access sessions from the site. Operational coverage appears oriented to enterprise collaboration across clinical and administrative departments within United Health Services, supporting both internal team meetings and externally facing engagements via the website.
Governance for the Cisco Webex Meetings deployment emphasizes administrative controls, meeting template standardization, and role based moderation to reduce variability in session management. United Health Services Cisco Webex Meetings Audio Video and Web Conferencing supports communications and collaboration business functions without indication of named third party implementation partners.
|
United Health Services Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2020 | 2020 |
|
United Health Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
United Health Services ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
United Health Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
United Health Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at United Health Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by United Health Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from United Health Services IT executives and key decision makers. This section highlights United Health Services's latest recorded technology evaluations, including Epic MyChart for Electronic Health Record on 2025-10-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the United Health Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD United Health Services Technographics
United Health Services is a Healthcare organization based in United States,
with around 6300 employees and annual revenues of $899.0 million.
United Health Services operates a diverse technology stack with applications such as
Workday Benefits, Medtronic Omnivisor Pro and Cisco Webex Meetings,
covering areas like Benefits Administration, Clinical Trial Management and Audio Video and Web Conferencing.
United Health Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Medtronic and Cisco Systems.
United Health Services recently adopted applications including
Workday Benefits in 2023, Workday Compensation in 2023 and Workday HCM in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of United Health Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates United Health Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete United Health Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.