AI Buyer Insights:

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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

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● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

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● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

United Road Services
Location
10701 Middlebelt Road,
Romulus, 48174, MI,
United States
Website
https://www.unitedroad.com/
Phone
1 800-221-5127
Artw industry
Transportation
Employee
Revenue

United Road Services Technographics

United Road Services Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by United Road Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1800 United Road Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that United Road Services has purchased the following applications: Microsoft Power BI for Analytics and BI in 2016, Zoom for Audio Video and Web Conferencing in 2021, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems United Road Services is running and its propensity to invest more and deepen its relationship with Microsoft , Zoom Video Communications , Docusign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing United Road Services revenues, which have grown to $525.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for United Road Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

United Road Services Tech Stack and Enterprise Applications

United Road Services Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Power BI Analytics and BI Analytics and BI n/a 2016 2018
In 2016, United Road Services implemented Microsoft Power BI to centralize reporting and visualization across its transportation operations. Microsoft Power BI served as the enterprise Analytics and BI platform for operational dashboards, executive scorecards, and ad hoc analysis. The deployment included published datasets, semantic models, Power Query ETL pipelines, role based security, scheduled refresh jobs, and Power BI workspaces configured for departmental access. Functional modules implemented focused on operational logistics dashboards, sales pipeline and CRM reporting, and finance and billing reports aligned with Analytics and BI capabilities. Integrations were built to ingest transactional and reference data from Oracle Transportation Management or equivalent systems, SalesForce, Microsoft Dynamics or equivalent CRM and ERP sources, MS Access and other database applications, and Excel and flat file sources referenced in staffing requirements. Connectors and extract jobs populated centralized datasets and data models, with scheduled refresh cycles and dataset ownership to support consistent reporting. Governance established workspace hierarchy, dataset stewardship, and role based access controls to separate operational, sales, and finance reporting workflows. Rollout emphasized analyst enablement for users with Tableau or Power BI experience and alignment of reports to existing transportation and CRM processes to drive adoption.
United Road Services Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2021 2021
In 2021, United Road Services implemented Zoom to provide Audio Video and Web Conferencing across its transportation operations. The deployment places Zoom on the corporate website to enable external meeting access and supports corporate communications for a United Road Services workforce of about 1800 employees and revenue of 525000000. Zoom serves as the primary conferencing application for both internal collaboration and customer facing engagements. The implementation leverages core Audio Video and Web Conferencing capabilities including meetings, webinars, screen sharing, and recording to support remote collaboration and client interactions. Configuration and governance emphasize centralized account provisioning, standardized meeting policies, and embedding meeting access on unitedroad.com to streamline scheduling and access control across communications and operations teams.
Collaboration Collaboration 2021 2021
United Road Services Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Docusign Legacy DocuSign eSignature Digital Signing Content Management n/a 2021 2021
In 2021, United Road Services implemented DocuSign eSignature as a Digital Signing solution on its public website. The deployment embeds DocuSign eSignature into customer-facing web flows to capture electronic signatures and enable online agreement execution directly from site pages. This web-first implementation is focused on signing interactions initiated by external users rather than deep backend ERP integration. Functional capabilities aligned with the Digital Signing category are applied, including embedded signing sessions, recipient routing and template-driven document generation, plus audit trail and compliance logging consistent with DocuSign eSignature workflows. The scope centers on web-based customer and partner agreement workflows, with governance concentrated on template management and signature workflow configuration to standardize document handling across business functions related to contract acceptance and service agreements.
Enterprise Content Management Content Management 2021 2021
Web Content Management Content Management 2021 2021
United Road Services CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2021 2021
Customer Support CRM 2024 2024
Digital Advertising Platform CRM 2021 2021
Digital Advertising Platform CRM 2021 2021
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2021 2021
United Road Services ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
United Road Services PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
United Road Services IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at United Road Services

First Name Last Name Title Function Department Email Phone
Chief Financial Officer CXO Finance
Director IT Director Finance
Pricing Manager Manager Finance
President and Chief Operating Officer CXO Finance
CIO CXO Finance
SVP Purchasing and Asset Management VP Procurement
VP of Finance and Controller VP Finance
SVP Operations VP Operations
VP of HR VP HR
Director of Human Resources Director HR
Director of Financial Planning & Analysis Director Finance
SVP Logistics VP Supply Chain
Show All Contacts

Apps Being Evaluated by United Road Services Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from United Road Services IT executives and key decision makers. This section highlights United Road Services's latest recorded technology evaluations, including FreightVerify Platform for Real-Time Transportation Visibility on 2024-07-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the United Road Services digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2024-07-09 United Road Services Evaluated FreightVerify FreightVerify Platform Real-Time Transportation Visibility SCM
FAQ - APPS RUN THE WORLD United Road Services Technographics
United Road Services is a Transportation organization based in United States, with around 1800 employees and annual revenues of $525.0 million.
United Road Services operates a diverse technology stack with applications such as Microsoft Power BI, Zoom and DocuSign eSignature, covering areas like Analytics and BI, Audio Video and Web Conferencing and Digital Signing.
United Road Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Zoom Video Communications and Docusign.
United Road Services recently adopted applications including FreshDesk Customer Support in 2024, Zoom in 2021 and Microsoft 365 in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of United Road Services’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates United Road Services’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete United Road Services technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.