United Service Companies
1550 S. Indiana Ave.,
Chicago, 60605, IL,
United States
Chicago, 60605, IL,
United States
1 800-248-8558
Professional Services
United Service Companies Technographics
United Service Companies Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by United Service Companies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 United Service Companies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that United Service Companies has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2012, Oracle E-Business Suite HRMS for Core HR in 2012, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems United Service Companies is running and its propensity to invest more and deepen its relationship with Oracle , UKG , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing United Service Companies revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for United Service Companies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
United Service Companies Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2012 | 2013 |
In 2012 United Service Companies implemented Oracle E-Business Suite as its ERP Financial platform. The implementation is described as part of an enterprise application estate supporting core Accounting and Finance, Order Management, and HRIS system functions within the company.
Oracle E-Business Suite was managed alongside five other enterprise applications, including Kronos, Oracle APEX, Celayix, Taleo, and Oracle BI, with Oracle APEX and Oracle BI used for application extensions and reporting. Functional configuration emphasized standard ERP Financial workflows such as financial close, general ledger accounting, accounts receivable and payable, and order to cash processing, aligned to the company accounting and order management processes.
Operational coverage included support for six business units and more than 10,000 employees, with an onsite and offshore delivery model that scaled to a peak offshore team of 15 and a combined IT support team of about 22. The environment was operated within a mixed on premises and cloud application estate, and teams were responsible for ongoing enhancements, application support, and integration points between Oracle E-Business Suite and workforce and HR systems such as Kronos and Taleo, as well as scheduling and BI systems such as Celayix and Oracle BI.
Governance was exercised through centralized IT project portfolio management, with the IT director managing a portfolio in excess of 10 million and overseeing both waterfall and agile project delivery methodologies. Oversight included budgetary and timeline accountability, coordination of onsite and offshore resources, and alignment of Oracle E-Business Suite capabilities to corporate IT strategy and business unit requirements.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Legacy | Oracle E-Business Suite HRMS | Core HR | HCM | n/a | 2012 | 2013 |
In 2012 United Service Companies implemented Oracle E-Business Suite HRMS to centralize Core HR functions across the enterprise. The Oracle E-Business Suite HRMS deployment was delivered as a hybrid topology, supporting on-premises instances alongside cloud based components to align with a mixed on-premises and cloud application estate.
The implementation focused on Core HR workflows and HRIS capabilities, including employee records management, payroll processing, benefits administration, employee self service and position and workforce management, with configuration and automation to support standard HR lifecycle events and HR reporting. United Service Companies maintained ongoing enhancements to Oracle E-Business Suite HRMS as part of a broader portfolio of applications and managed configuration workstreams to sustain HR operationalization.
Oracle E-Business Suite HRMS was integrated with a set of adjacent systems managed by IT, including Kronos for time and attendance, Taleo for talent acquisition, Oracle BI for reporting and APEX and Celayix as auxiliary workforce and application components. Operational coverage spanned six business units, supported more than 10,000 employees, and was sustained by an onsite and offshore delivery model with roughly 22 IT team members and an offshore peak team of 15 focused on enhancements and application support.
Governance and rollout were managed within the corporate IT project portfolio, with the Director of IT overseeing a portfolio exceeding $10 million and using both waterfall and agile methodologies. Project controls emphasized application support, budgetary oversight and timeline alignment to corporate IT strategy while the IT organization maintained responsibility for infrastructure, system implementation and ongoing application development for Oracle E-Business Suite HRMS.
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Payroll | HCM |
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2015 | 2016 |
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Recruiting | HCM |
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2022 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2014 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Scheduling | HCM |
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2015 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, United Service Companies began using Microsoft 365 to standardize Collaboration across its 10000 employee organization. Publicly observable traces on the company website corroborate enterprise adoption of Microsoft 365 and indicate the application is in active use for external footprint and internal collaboration workflows.
The implementation leverages Microsoft 365 capabilities including Exchange Online for email, SharePoint Online and OneDrive for document management, and Microsoft Teams for synchronous collaboration, with centralized tenant administration and identity management via Azure Active Directory. United Service Companies Microsoft 365 Collaboration supports internal communications, document collaboration, and cross-functional workflows across corporate and field teams, and governance is organized around centralized admin controls, user provisioning, and security policy enforcement.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at United Service Companies
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Apps Being Evaluated by United Service Companies Executives
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FAQ - APPS RUN THE WORLD United Service Companies Technographics
United Service Companies is a Professional Services organization based in United States,
with around 10000 employees and annual revenues of $2.00 billion.
United Service Companies operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle E-Business Suite HRMS and Microsoft 365,
covering areas like ERP Financial, Core HR and Collaboration.
United Service Companies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Microsoft.
United Service Companies recently adopted applications including
ADP Workforce Now Recruitment in 2022, Amazon EC2 in 2020 and Amazon CloudFront in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of United Service Companies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates United Service Companies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete United Service Companies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.