Apps Run The World

USAA Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by USAA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 37000 USAA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that USAA has purchased the following applications: Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) for Analytics and BI in 2015, Monax Blockchain for Blockchain Platform in 2018, SAP ERP ECC 6.0 for ERP Financial in 2014 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems USAA is running and its propensity to invest more and deepen its relationship with Microsoft , Monax , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing USAA revenues, which have grown to $36.30 billion in 2023, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for USAA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.


United Services Automobile Association
9800 Fredericksburg Rd
San Antonio, 78288 , TX
United States
1 210-531-8722
https://www.usaa.com/
Industry Employees Revenue
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Enterprise Software and Cloud Applications being used by USAA


Vendor Old Product New Product Category Market VAR/SI When Live
Microsoft Legacy Apps Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) Analytics and BI Analytics and BI n/a 2015 2018
Subscribe Subscribe Subscribe Analytics and BI Analytics and BI Subscribe 2020 2020
Subscribe Subscribe Subscribe Data Warehouse Analytics and BI Subscribe 2011 2011
Subscribe Subscribe Subscribe Chatbots and Conversational AI Artificial Intelligence Subscribe 2017 2017
Subscribe Subscribe Subscribe Blockchain Platform Blockchain Subscribe 2018 2018
Subscribe Subscribe Subscribe Audio Video and Web Conferencing Collaboration Subscribe 2020 2020
Subscribe Subscribe Subscribe Digital Signing Content Management Subscribe 2021 2021
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe 2015 2015
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe 2015 2015
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe 2017 2017
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe 2017 2017
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe 2019 2019
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe 2020 2020
Subscribe Subscribe Subscribe Customer Support CRM Subscribe 2015 2015
Subscribe Subscribe Subscribe Sales Automation,CRM,Sales Engagement CRM Subscribe 2021 2021
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe 2015 2015
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe 2020 2020
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe 2018 2018
Subscribe Subscribe Subscribe Customer Loyalty CRM Subscribe 2019 2019
Subscribe Subscribe Subscribe Tag Management CRM Subscribe 2016 2016
Subscribe Subscribe Subscribe EPM EPM Subscribe 2017 2017
Subscribe Subscribe Subscribe EPM EPM Subscribe 2017 2017
Subscribe Subscribe Subscribe Payment Processing ERP Financial Management Subscribe 2015 2015
Subscribe Subscribe Subscribe ERP Financial ERP Financial Management Subscribe 2020 2020
Subscribe Subscribe Subscribe ERP Financial ERP Financial Management Subscribe 2020 2020
Subscribe Subscribe Subscribe Expense Management ERP Financial Management Subscribe 2014 2014
Subscribe Subscribe Subscribe AR Automation ERP Financial Management Subscribe 2013 2013
Subscribe Subscribe Subscribe Expense Management ERP Financial Management Subscribe 2018 2018
Subscribe Subscribe Subscribe ERP Financial ERP Financial Management Subscribe 2014 2014
Subscribe Subscribe Subscribe Legal Practice Management ERP Services and Operations Subscribe 2018 2018
Subscribe Subscribe Subscribe Insurance ERP ERP Services and Operations Subscribe 2018 2018
Subscribe Subscribe Subscribe Recruiting Chatbot HCM Subscribe 2022 2022
Subscribe Subscribe Subscribe Time and Attendance HCM Subscribe 2017 2017
Subscribe Subscribe Subscribe Employee Recognition and Rewards Management HCM Subscribe 2018 2018
Subscribe Subscribe Subscribe Employee Experience HCM Subscribe 2018 2018
Subscribe Subscribe Subscribe Workforce Analytics HCM Subscribe 2017 2017
Subscribe Subscribe Subscribe Recruiting,Applicant Tracking System HCM Subscribe 2017 2017
Subscribe Subscribe Subscribe Payroll HCM Subscribe 2017 2017
Subscribe Subscribe Subscribe Learning and Development HCM Subscribe 2017 2017
Subscribe Subscribe Subscribe Core HR HCM Subscribe 2017 2017
Subscribe Subscribe Subscribe Compensation Management HCM Subscribe 2017 2017
Subscribe Subscribe Subscribe Benefits Administration HCM Subscribe 2017 2017
Subscribe Subscribe Subscribe Learning and Development HCM Subscribe 2015 2015
Subscribe Subscribe Subscribe Absence and Leave Management HCM Subscribe 2017 2017
Subscribe Subscribe Subscribe Workforce Management HCM Subscribe 2017 2017
Subscribe Subscribe Subscribe Performance and Goal Management HCM Subscribe 2017 2017
Subscribe Subscribe Subscribe Data Warehouse Appliance IaaS Subscribe 2011 2011
Subscribe Subscribe Subscribe Application Hosting and Computing Services IaaS Subscribe 2017 2017
Subscribe Subscribe Subscribe Content Delivery Network IaaS Subscribe 2017 2017
Subscribe Subscribe Subscribe Content Delivery Network IaaS Subscribe 2020 2020
Subscribe Subscribe Subscribe Access and Identity Management (AIG) IaaS Subscribe 2021 2021
Subscribe Subscribe Subscribe Application Performance Management ITSM Subscribe 2020 2020
Subscribe Subscribe Subscribe IT Service Management ITSM Subscribe 2017 2017
Subscribe Subscribe Subscribe IT Service Management ITSM Subscribe 2018 2018
Subscribe Subscribe Subscribe Database Management PaaS Subscribe 2017 2017
Subscribe Subscribe Subscribe Transactional Email PaaS Subscribe 2018 2018
Subscribe Subscribe Subscribe Procurement Procurement Subscribe 2017 2017
Subscribe Subscribe Subscribe Sales Performance Management SPM Subscribe 2014 2014
Subscribe Subscribe Subscribe Configure Price Quote (CPQ) SPM Subscribe 2018 2018
Vendor Old Product New Product Category Market VAR/SI When Live
Microsoft Legacy Apps Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) Analytics and BI Analytics and BI n/a 2015 2018
Subscribe Subscribe Subscribe Data Warehouse Analytics and BI Subscribe 2011 2011
Subscribe Subscribe Subscribe Analytics and BI Analytics and BI Subscribe 2020 2020
Subscribe Subscribe Subscribe Audio Video and Web Conferencing Collaboration Subscribe 2020 2020
Subscribe Subscribe Subscribe Digital Signing Content Management Subscribe 2021 2021
Subscribe Subscribe Subscribe Customer Loyalty CRM Subscribe 2019 2019
Subscribe Subscribe Subscribe Customer Support CRM Subscribe 2015 2015
Subscribe Subscribe Subscribe Sales Automation,CRM,Sales Engagement CRM Subscribe 2021 2021
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe 2015 2015
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe 2015 2015
Subscribe Subscribe Subscribe Tag Management CRM Subscribe 2016 2016
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe 2017 2017
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe 2017 2017
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe 2018 2018
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe 2019 2019
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe 2020 2020
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe 2020 2020
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe 2015 2015
Subscribe Subscribe Subscribe EPM EPM Subscribe 2017 2017
Subscribe Subscribe Subscribe EPM EPM Subscribe 2017 2017
Subscribe Subscribe Subscribe ERP Financial ERP Financial Management Subscribe 2014 2014
Subscribe Subscribe Subscribe Payment Processing ERP Financial Management Subscribe 2015 2015
Subscribe Subscribe Subscribe AR Automation ERP Financial Management Subscribe 2013 2013
Subscribe Subscribe Subscribe ERP Financial ERP Financial Management Subscribe 2020 2020
Subscribe Subscribe Subscribe Expense Management ERP Financial Management Subscribe 2018 2018
Subscribe Subscribe Subscribe Expense Management ERP Financial Management Subscribe 2014 2014
Subscribe Subscribe Subscribe ERP Financial ERP Financial Management Subscribe 2020 2020
Subscribe Subscribe Subscribe Legal Practice Management ERP Services and Operations Subscribe 2018 2018
Subscribe Subscribe Subscribe Insurance ERP ERP Services and Operations Subscribe 2018 2018
Subscribe Subscribe Subscribe Recruiting Chatbot HCM Subscribe 2022 2022
Subscribe Subscribe Subscribe Recruiting,Applicant Tracking System HCM Subscribe 2017 2017
Subscribe Subscribe Subscribe Learning and Development HCM Subscribe 2015 2015
Subscribe Subscribe Subscribe Workforce Management HCM Subscribe 2017 2017
Subscribe Subscribe Subscribe Compensation Management HCM Subscribe 2017 2017
Subscribe Subscribe Subscribe Benefits Administration HCM Subscribe 2017 2017
Subscribe Subscribe Subscribe Employee Recognition and Rewards Management HCM Subscribe 2018 2018
Subscribe Subscribe Subscribe Time and Attendance HCM Subscribe 2017 2017
Subscribe Subscribe Subscribe Workforce Analytics HCM Subscribe 2017 2017
Subscribe Subscribe Subscribe Performance and Goal Management HCM Subscribe 2017 2017
Subscribe Subscribe Subscribe Payroll HCM Subscribe 2017 2017
Subscribe Subscribe Subscribe Learning and Development HCM Subscribe 2017 2017
Subscribe Subscribe Subscribe Core HR HCM Subscribe 2017 2017
Subscribe Subscribe Subscribe Absence and Leave Management HCM Subscribe 2017 2017
Subscribe Subscribe Subscribe Employee Experience HCM Subscribe 2018 2018
Subscribe Subscribe Subscribe IT Service Management ITSM Subscribe 2017 2017
Subscribe Subscribe Subscribe IT Service Management ITSM Subscribe 2018 2018
Subscribe Subscribe Subscribe Application Performance Management ITSM Subscribe 2020 2020
Subscribe Subscribe Subscribe Procurement Procurement Subscribe 2017 2017
Subscribe Subscribe Subscribe Configure Price Quote (CPQ) SPM Subscribe 2018 2018
Subscribe Subscribe Subscribe Sales Performance Management SPM Subscribe 2014 2014
Vendor Old Product New Product Category Market VAR/SI When Live
Oracle Legacy Apps Oracle Hyperion Essbase Database Management PaaS n/a 2017 2017
Subscribe Subscribe Subscribe Transactional Email PaaS Subscribe 2018 2018
Vendor Old Product New Product Category Market VAR/SI When Live
Clinc AI Legacy Apps Clinc AI Platform Chatbots and Conversational AI Artificial Intelligence Subscribe 2017 2017
Subscribe Subscribe Subscribe Blockchain Platform Blockchain Subscribe 2018 2018

IT Decision Makers and Key Stakeholders at USAA


First Name Last Name Title Email Phone
Subscribe Subscribe Executive Director, Data & Analytics Infrastructure Subscribe Subscribe
Subscribe Subscribe Director Business Intelligence Subscribe Subscribe
Subscribe Subscribe Director of Business Intelligence Subscribe Subscribe
Subscribe Subscribe VP - Business Intelligence and Analytics Subscribe Subscribe
Subscribe Subscribe VP - Enterprise Planning, Forecasting and Analysis Subscribe Subscribe
Subscribe Subscribe AVP - CFO Business Data & Analytics Subscribe Subscribe
Subscribe Subscribe SVP IT Strategy, Architecture, and Shared Services Subscribe Subscribe
Subscribe Subscribe SVP - Corporate Finance & Investments Subscribe Subscribe
Subscribe Subscribe Director, Travel Services Subscribe Subscribe
Subscribe Subscribe Director of Operational Excellence FASG Shared Services Subscribe Subscribe
Subscribe Subscribe CIO / SVP Subscribe Subscribe
Subscribe Subscribe IT Director Subscribe Subscribe
Subscribe Subscribe Director, Alliance Financial Management Subscribe Subscribe
Subscribe Subscribe AVP Supply Chain Risk Subscribe Subscribe
Subscribe Subscribe Assistant Vice President, Sourcing & Contracting, Procurement Services Subscribe Subscribe
Subscribe Subscribe Executive Vice President and Chief Financial Officer Subscribe Subscribe
Subscribe Subscribe IT Director Subscribe Subscribe
Subscribe Subscribe VP Sourcing and Procurement Subscribe Subscribe
Subscribe Subscribe Controller Subscribe Subscribe
Subscribe Subscribe Director, Sourcing and Procurement Subscribe Subscribe
Subscribe Subscribe Director - Performance Data and Analytics Subscribe Subscribe
Subscribe Subscribe Data and Information Solutions Leader Subscribe Subscribe
Subscribe Subscribe Director, Business Intelligence Analytics Subscribe Subscribe
Subscribe Subscribe Senior Vice President & Chief Technology Officer Subscribe Subscribe
Subscribe Subscribe Chief Data and Analytics Officer Subscribe Subscribe
Subscribe Subscribe Director Data Science Subscribe Subscribe
Subscribe Subscribe EVP, Enterprise Chief Information Officer Subscribe Subscribe
Subscribe Subscribe Assistant Vice President, Culture and Talent Management Subscribe Subscribe
Subscribe Subscribe Director, Talent Management Subscribe Subscribe
Subscribe Subscribe Executive Director of Recruiting Programs Subscribe Subscribe
Subscribe Subscribe VP and Head of Talent Acquisition Subscribe Subscribe
Subscribe Subscribe Director Variable Compensation Subscribe Subscribe
Subscribe Subscribe Director Compensation Subscribe Subscribe
Subscribe Subscribe Senior Compensation Advisor - Executive Rewards Subscribe Subscribe
Subscribe Subscribe Sales Performance Leader- Director Level Subscribe Subscribe
Subscribe Subscribe Director of Customer Experience (CX) Subscribe Subscribe
Subscribe Subscribe Head of Loyalty & Rewards Strategy Subscribe Subscribe
Subscribe Subscribe SVP, Head of Sales & Service Subscribe Subscribe
Subscribe Subscribe Director, Sales & Service Subscribe Subscribe
Subscribe Subscribe Executive Vice President, Chief Legal Officer and General Counsel Subscribe Subscribe
Subscribe Subscribe Senior Vice President, General Counsel - Enterprise Shared Services Subscribe Subscribe
Subscribe Subscribe Vice President, Shared Services Compliance Subscribe Subscribe
Subscribe Subscribe AVP Staff Counsel Operations, Chief Legal Office Subscribe Subscribe
Subscribe Subscribe Director Talent Acquisition Delivery-Risk, AML, Compliance, Audit, Chief Legal Office Subscribe Subscribe
Subscribe Subscribe Executive Vice President and Chief Risk Officer Subscribe Subscribe
Subscribe Subscribe EVP, Chief Human Resources Officer Subscribe Subscribe
Subscribe Subscribe Assistant Vice President - Senior HR Business Partner Subscribe Subscribe
Subscribe Subscribe Vice President, Senior HR Business Partner Insurance Subscribe Subscribe