USAA

9800 Fredericksburg Rd,
San Antonio, 78288, TX,
United States

https://www.usaa.com/

1 210-531-8722

Insurance

USAA Technographics

USAA Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by USAA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 37000 USAA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that USAA has purchased the following applications: Workday Absence Management for Absence and Leave Management in 2017, 6sense Account Engagement Platform for Account Based Marketing in 2022, Verafin BSA/AML Compliance and Management for AML, Fraud and Compliance in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems USAA is running and its propensity to invest more and deepen its relationship with Workday , 6sense , Verafin or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing USAA revenues, which have grown to $32.23 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for USAA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

USAA Data, Technology Stack, and Enterprise Applications

HCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Workday	Legacy	Workday Absence Management	Absence and Leave Management	HCM	n/a	2017	2017
Subscribe	Subscribe	Subscribe	Benefits Administration	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Compensation Management	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Core HR	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Employee Experience	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Employee Experience	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Employee Recognition and Rewards Management	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Learning and Development	HCM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Learning and Development	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Payroll	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Performance and Goal Management	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Recruiting Chatbot	HCM	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Recruiting, Applicant Tracking System	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Time and Attendance	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Workforce Analytics	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Workforce Management	HCM	Subscribe	2017	2017

CRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
6sense	Legacy	6sense Account Engagement Platform	Account Based Marketing	CRM	n/a	2022	2022
Subscribe	Subscribe	Subscribe	Customer Engagement, Customer Experience	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Customer Loyalty	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Customer Support	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Sales Automation, CRM, Sales Engagement	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Tag Management	CRM	Subscribe	2016	2016

TRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Verafin	Legacy	Verafin BSA/AML Compliance and Management	AML, Fraud and Compliance	TRM	n/a	2021	2022
Subscribe	Subscribe	Subscribe	Risk Management	TRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Treasury Management	TRM	Subscribe	2019	2019

Analytics and BI

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2015	2018
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Data Warehouse	Analytics and BI	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	Data Warehouse	Analytics and BI	Subscribe	2020	2020

IaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Cloud Storage	IaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Cloud Storage	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Data Warehouse Appliance	IaaS	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	Database Management	IaaS	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Database Management	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Network Management and Monitoring	IaaS	Subscribe	2017	2018

ITSM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Application Performance Management	ITSM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2018	2018

PaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Apps Development	PaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Robotic Process Automation	PaaS	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Test Automation Platform	PaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Test Automation Platform	PaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Transactional Email	PaaS	Subscribe	2018	2018

ERP Financial Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	AR Automation	ERP Financial Management	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Payment Processing	ERP Financial Management	Subscribe	2015	2015

Collaboration

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Event Management	Collaboration	Subscribe	2021	2021

Blockchain

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Blockchain Platform	Blockchain	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Blockchain Platform	Blockchain	Subscribe	2019	2020

AI-Powered Application

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Chatbots and Conversational AI	AI-Powered Application	Subscribe	2017	2017

SPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Configure Price Quote (CPQ)	SPM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Incentive Compensation Management	SPM	Subscribe	2013	2013

Content Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Digital Signing	Content Management	Subscribe	2021	2021

EPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	EPM	EPM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	EPM	EPM	Subscribe	2017	2017

CyberSecurity

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Identity and Access Management (IAM)	CyberSecurity	Subscribe	2021	2021

ERP Services and Operations

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Insurance Claims Management	ERP Services and Operations	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Insurance ERP	ERP Services and Operations	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Insurance Policy Administration	ERP Services and Operations	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Legal Practice Management	ERP Services and Operations	Subscribe	2018	2018

Procurement

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Procurement	Procurement	Subscribe	2017	2017

IT Decision Makers and Key Stakeholders at USAA

First Name	Last Name	Title	Function	Department	Email	Phone
No data found

Show All Contacts

Apps Being Evaluated by USAA Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

FAQ - APPS RUN THE WORLD USAA Technographics

USAA is a Insurance organization based in United States, with around 37000 employees and annual revenues of $32.23 billion.

USAA operates a diverse technology stack with applications such as Workday Absence Management, 6sense Account Engagement Platform and Verafin BSA/AML Compliance and Management, covering areas like Absence and Leave Management, Account Based Marketing and AML, Fraud and Compliance.

USAA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Workday, 6sense and Verafin.

USAA recently adopted applications including Paradox Olivia Chatbot in 2022, 6sense Account Engagement Platform in 2022 and Tableau in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of USAA’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates USAA’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete USAA technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.

USAA Technographics

HCM

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CRM

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TRM

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Analytics and BI

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IaaS

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ITSM

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PaaS

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ERP Financial Management

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Collaboration

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