Dallas, 75202, TX,
United States
United Way of Metropolitan Dallas US Technographics
United Way of Metropolitan Dallas US Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by United Way of Metropolitan Dallas US and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 United Way of Metropolitan Dallas US employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that United Way of Metropolitan Dallas US has purchased the following applications: Sage Intacct for ERP Financial in 2016, Microsoft 365 for Collaboration in 2015, Resonate Ignite Platform for Data Management Platform in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems United Way of Metropolitan Dallas US is running and its propensity to invest more and deepen its relationship with Sage , Sylogist , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing United Way of Metropolitan Dallas US revenues, which have grown to $55.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for United Way of Metropolitan Dallas US intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
United Way of Metropolitan Dallas US Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, United Way of Metropolitan Dallas implemented Sage Intacct as its ERP Financial application to centralize core accounting and financial management. The Sage Intacct deployment addressed cloud-based financial workflows common to ERP Financial systems, including general ledger, accounts payable, accounts receivable, and fund accounting to support nonprofit grant and donor tracking. Configuration work emphasized chart of accounts design, period close automation, and financial reporting structures to meet the organizations fiscal reporting requirements. The implementation scope centered on the finance and accounting function and related stewardship of restricted funds.
Procurement and governance were executed through negotiated and redlined SaaS contracts explicitly covering Salesforce Enterprise, DocuSign, Sage Intacct, Adobe, and GiftGab, establishing commercial and security terms across the application portfolio. The cloud SaaS nature of Sage Intacct enabled centralized vendor contract management and standardized provisioning, while project governance implemented role-based access controls, accounting workflow documentation, and change control for configuration updates. The narrative reflects a consolidation of financial system ownership under ERP Financial tooling and a strengthened contract and compliance posture for the organizations SaaS stack.
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Payment Processing | ERP Financial Management |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, United Way of Metropolitan Dallas US implemented Microsoft 365 for Collaboration. The organization adopted a cloud-hosted Microsoft 365 deployment, and public site artifacts show Microsoft 365 tooling referenced on their website, indicating use that extends to web content delivery as well as internal workloads. This deployment was provisioned to support the nonprofit’s core administrative and program teams and aligns with the Collaboration category for enterprise communication and content services.
Microsoft 365 was configured to deliver standard Collaboration capabilities including hosted email and calendaring, team chat and meetings, cloud file storage and document libraries, and SharePoint based web content support. Configuration work focused on tenant-level provisioning, centralized cloud identity and access controls, permissions and document library governance, and site publishing to surface content on the public site. The Microsoft 365 implementation therefore connects Collaboration functionality to the organization’s email, document management, team collaboration, and web presence for United Way of Metropolitan Dallas US.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Resonate | Legacy | Resonate Ignite Platform | Data Management Platform | CRM | n/a | 2020 | 2020 |
In 2020, United Way of Metropolitan Dallas US deployed Resonate Ignite Platform, implementing a Data Management Platform on their website. The Resonate Ignite Platform was provisioned to capture and unify web visitor signals and to support audience orchestration for digital outreach and fundraising communications.
The deployment focused on client-side tagging and server-side collection patterns, configuring core Data Management Platform capabilities such as identity resolution, audience segmentation, attribute enrichment, and campaign activation workflows. Implementation work emphasized profile stitching logic and rule-based segment delivery to enable targeted donor acquisition and volunteer recruitment campaigns.
Operational scope centers on the organization website as the primary data source and extends into digital campaign management within marketing and development functions. Use cases supported include donor acquisition, retention communications, and targeted digital fundraising, positioning the Resonate Ignite Platform as the central repository for first party audience definitions and activation.
Governance and process changes established consent capture, audience governance rules, and scheduled segment refresh procedures to preserve data hygiene and compliance for fundraising outreach. Training and runbooked workflows aligned marketing and development stakeholders on segment definitions and campaign activation, embedding Resonate Ignite Platform into regular donor engagement operations.
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Donor and Fundraising Management | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at United Way of Metropolitan Dallas US
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by United Way of Metropolitan Dallas US Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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