Universal Technical Institute I
4225 East Windrose Drive,
Phoenix, 85032, AZ,
United States
Phoenix, 85032, AZ,
United States
1 800-981-8898
Education
Universal Technical Institute I Technographics
Universal Technical Institute I Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Universal Technical Institute I and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1660 Universal Technical Institute I employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Universal Technical Institute I has purchased the following applications: LivePerson Conversational Cloud for Chatbots and Conversational AI in 2011, Zoom for Audio Video and Web Conferencing in 2020, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) for Digital Signing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Universal Technical Institute I is running and its propensity to invest more and deepen its relationship with LivePerson , Zoom Video Communications , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Universal Technical Institute I revenues, which have grown to $388.4 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Universal Technical Institute I intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Universal Technical Institute I Tech Stack and Enterprise Applications
Universal Technical Institute I AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, Universal Technical Institute I implemented LivePerson Conversational Cloud as a web-facing Chatbots and Conversational AI solution on its public website. The deployment positioned LivePerson Conversational Cloud as the primary conversational interface for prospective students and site visitors, providing real-time messaging and automated engagement across key digital entry points.
Configuration centered on conversational flow design, intent classification, automated message templates, and human agent handoff controls, reflecting common functional modules in Chatbots and Conversational AI platforms. The implementation included conversational analytics, session logging, and message routing to support operational monitoring and continuous refinement of scripted dialogues.
Operational scope is explicitly web channel engagement on the company website, serving recruitment, admissions inquiry handling, and general student information access through the conversational interface. LivePerson Conversational Cloud was integrated into web pages to surface proactive invitations and to maintain session continuity for returning visitors, consistent with standard web chat architecture.
Governance focused on centralized configuration and scripted workflow management, with content owners maintaining intent libraries and escalation rules for human intervention. The LivePerson Conversational Cloud implementation established a web-centric conversational layer for Universal Technical Institute I, aligning Chatbots and Conversational AI capabilities with front-line digital engagement processes.
|
Universal Technical Institute I Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Universal Technical Institute implemented Zoom. The Zoom deployment provides an Audio Video and Web Conferencing capability embedded on the university website to deliver synchronous instruction, virtual admissions sessions, and student support meetings. Zoom meeting and webinar functionality, cloud recording, screen sharing, and participant management are used to support remote classroom delivery and live student engagement.
The implementation emphasizes web-embedded access, enabling students and external participants to join sessions directly from the site, and supports instructional and administrative business functions. Governance centers on access control, session scheduling, and moderation policies to align video use with institutional requirements. Universal Technical Institute uses Zoom as its Audio Video and Web Conferencing application to enable teaching, student engagement, and operational collaboration through web-hosted conferencing.
|
Universal Technical Institute I Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) | Digital Signing | Content Management | n/a | 2020 | 2020 |
In 2020 Universal Technical Institute implemented Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) as a Digital Signing solution on its public website. The deployment established Adobe Acrobat Sign as the primary electronic signature mechanism for web-originated forms and documents used by the institution.
Configuration emphasized embedded web signing and server-side signature collection, leveraging Adobe Acrobat Sign capabilities such as configurable document templates, reusable signing workflows, multi-party signature sequencing, and auditable transaction logs. The implementation supports in-browser signing, status tracking for signature events, and persistent audit trails to meet standard Digital Signing functional and compliance needs.
Operational scope centers on website-driven signature capture for student-facing and administrative transactions, with governance controls applied for signature retention, access logging, and signer authentication workflows. Governance and operational alignment reflect a web operations and records management orientation, integrating online signature capture into institutional document lifecycle and compliance practices.
|
|
|
|
|
Web Content Management | Content Management |
|
2015 | 2015 |
|
|
|
|
|
Web Content Management | Content Management |
|
2008 | 2008 |
|
Universal Technical Institute I CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2011 | 2011 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Automation | CRM |
|
2013 | 2013 |
|
Universal Technical Institute I ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2019 | 2019 |
|
Universal Technical Institute I TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
Universal Technical Institute I PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2013 | 2013 |
|
Universal Technical Institute I IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2008 | 2008 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2011 | 2011 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at Universal Technical Institute I
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Universal Technical Institute I Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Universal Technical Institute I IT executives and key decision makers. This section highlights Universal Technical Institute I's latest recorded technology evaluations, including CookieScript for Governance, Risk and Compliance on 2026-09-29. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Universal Technical Institute I digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-09-29 | Universal Technical Institute I | Evaluated | CookieScript | CookieScript | Governance, Risk and Compliance | TRM |
FAQ - APPS RUN THE WORLD Universal Technical Institute I Technographics
Universal Technical Institute I is a Education organization based in United States,
with around 1660 employees and annual revenues of $388.4 million.
Universal Technical Institute I operates a diverse technology stack with applications such as
LivePerson Conversational Cloud, Zoom and Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign),
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Digital Signing.
Universal Technical Institute I has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LivePerson, Zoom Video Communications and Adobe Systems.
Universal Technical Institute I recently adopted applications including
Adform in 2021, OneTrust Cookie Consent in 2021 and OneTrust CookiePro in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Universal Technical Institute I’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Universal Technical Institute I’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Universal Technical Institute I technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.