Seri Iskandar, 32610,
Malaysia
Universiti Teknologi PETRONAS Technographics
Universiti Teknologi PETRONAS Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Universiti Teknologi PETRONAS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 305 Universiti Teknologi PETRONAS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Universiti Teknologi PETRONAS has purchased the following applications: Moodle LMS for Learning and Development in 2021, LiveChat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Universiti Teknologi PETRONAS is running and its propensity to invest more and deepen its relationship with Moodle , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Universiti Teknologi PETRONAS revenues, which have grown to $24.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Universiti Teknologi PETRONAS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Universiti Teknologi PETRONAS Tech Stack and Enterprise Applications
Universiti Teknologi PETRONAS HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2021 | 2021 |
In 2021, Universiti Teknologi PETRONAS implemented Moodle LMS as its Learning and Development platform, deploying the Moodle LMS instance on its public learning portal at https://ulearn.utp.edu.my/. The deployment centralized online course delivery and institutional training workflows, supporting course creation, enrollment management, assessment delivery, and gradebook functions across academic and administrative programs. Universiti Teknologi PETRONAS Moodle LMS Learning and Development is positioned to manage faculty content, student learning activities, and credentialing workflows through the portal.
Configuration emphasized standard Learning and Development capabilities, including modular course structures, role based access for instructors and students, assignment and quiz modules, and multimedia content hosting and distribution. Operational coverage spans teaching departments and administrative training, with governance concentrated on platform administration, course lifecycle management, and user provisioning processes. The implementation leverages the Moodle LMS instance on the university website to consolidate digital learning operations and centralize content management.
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Universiti Teknologi PETRONAS AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Universiti Teknologi PETRONAS deployed LiveChat on its website. LiveChat is implemented as a web-embedded chat widget and is categorized under Chatbots and Conversational AI, providing a public-facing conversational layer for the university site.
The deployment indicates a SaaS, client-side integration model where the LiveChat script is embedded into web pages to provide real-time messaging, canned responses, chat routing, and conversation history capabilities typical of Chatbots and Conversational AI platforms. Operational scope centers on website visitor engagement, supporting functions such as prospective student enquiries and public communications, with administration of agent accounts, response templates, and availability scheduling handled by central communications or student services teams. Configuration and governance would focus on widget placement, agent workflow rules, and content moderation consistent with web chat implementations.
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Universiti Teknologi PETRONAS Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Universiti Teknologi PETRONAS implemented Microsoft 365 to provide cloud-native Collaboration capabilities across the campus. The deployment established a Microsoft 365 tenant to deliver core productivity and collaboration services to staff and faculty, and the university publicly references Microsoft 365 use on its website.
The implementation included standard Microsoft 365 functional modules such as Exchange Online for email, SharePoint Online for institutional content and intranet sites, OneDrive for Business for individual file storage, Microsoft Teams for synchronous collaboration, and Office desktop and web applications for document creation. Identity and access were aligned with Azure Active Directory to enable centralized account provisioning and single sign on, and configuration practices reflected Collaboration-focused governance such as site provisioning controls, external sharing policies, and data classification rules.
Operational scope covered administrative and academic business functions across the university, with Microsoft 365 used to support departmental collaboration, course and research coordination, and institutional communication. Governance and workflow changes emphasized centralized user lifecycle processes and role based access control to manage collaboration workspaces and shared content in Microsoft 365.
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Universiti Teknologi PETRONAS Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Enterprise Content Management | Content Management |
|
2017 | 2017 |
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Universiti Teknologi PETRONAS CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Marketing Automation | CRM |
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2023 | 2023 |
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Universiti Teknologi PETRONAS PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Geology and Seismic Data Processing | PLM and Engineering |
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2017 | 2017 |
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Geology and Seismic Data Processing | PLM and Engineering |
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2019 | 2019 |
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Universiti Teknologi PETRONAS PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2013 | 2013 |
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Universiti Teknologi PETRONAS IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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|
|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Universiti Teknologi PETRONAS
Apps Being Evaluated by Universiti Teknologi PETRONAS Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-26 | Universiti Teknologi PETRONAS | Evaluated | Google Cloud Platform (GCP) | Application Hosting and Computing Services | IaaS | |
| 2026-02-25 | Universiti Teknologi PETRONAS | Evaluated | SAP | SAP ERP ECC 6.0 | ERP Financial | ERP |
| 2025-11-06 | Universiti Teknologi PETRONAS | Evaluated | Microsoft | Microsoft Project Online | Project Portfolio Management | PPM |
| 2025-02-03 | Universiti Teknologi PETRONAS | Evaluated |
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ERP Financial | ERP |
| 2024-11-01 | Universiti Teknologi PETRONAS | Evaluated |
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Digital Signing | Content Management |
| 2024-07-22 | Universiti Teknologi PETRONAS | Evaluated |
|
|
Reservoir Simulation | PLM and Engineering |